On-Demand Webinar Now Available: "Boost Business Efficiency with Generative AI – Latest Trends in Generative AI, New Value Creation with Speech Recognition and RAG, and Unique Generative AI Use Cases Only Possible with AmiVoice"

Advanced Media Co., Ltd. (Headquarters: Toshima-ku, Tokyo; President and Chairman: Kiyoyuki Suzuki; hereinafter "Advanced Media") has launched on-demand distribution of its webinar titled "Boost Business Efficiency with Generative AI – Latest Trends in Generative AI, New Value Creation with Speech Recognition and RAG, and Unique Generative AI Use Cases Only Possible with AmiVoice."

For details and registration, please visit the link below.

We are pleased to announce the on-demand release of our highly acclaimed webinar.

The key to successful generative AI implementation lies in the quality of input data. In particular, insufficient speech recognition accuracy can significantly limit the value of generative AI, making it difficult to achieve desired outcomes.

This webinar explains the latest trends in generative AI adoption and key points for effective implementation and operation. It also features a live demonstration of a solution that combines AmiVoice's high-precision speech recognition with AcroChatAI's AgenticRAG, enabling contact center operators to instantly receive optimal responses during customer conversations. We will also illustrate how improved speech recognition accuracy enhances generative AI performance and overall business efficiency.

You can watch the webinar at your convenience—don't miss this opportunity to register today.

What You'll Learn

• Latest trends and practical tips for successful generative AI adoption • How generative AI and speech recognition enable real-time customer support assistance • The importance of improving speech recognition accuracy in real-world operations and tangible benefits achieved through customization

Who Should Attend

• Contact center operations managers • Professionals in corporate DX/AI promotion and information systems departments • Anyone facing challenges in leveraging generative AI or improving speech recognition

Boost Business Efficiency with Generative AI Latest Trends in Generative AI and New Value Creation with Speech Recognition and RAG Unique Generative AI Use Cases Only Possible with AmiVoice

Viewing Period

June 29 (Mon) – September 29 (Tue)

Viewing Duration

Approximately 60 minutes. You may pause and resume at any time, and revisit specific sections as needed.

Participation Fee

Free

How to Register

Register via the form below. You will receive an automated confirmation email with viewing instructions.

Webinar Content

Session 1: Latest Trends and Keys to Success in Generative AI Adoption Speaker: Yuuki Iida (Amazon Web Services Japan G.K.)

Nearly three years have passed since generative AI emerged, and enterprise adoption is steadily expanding. Technological advancements continue at a rapid pace, unlocking increasingly sophisticated applications. However, many organizations actively pursuing generative AI adoption still struggle to achieve meaningful results. This session provides an overview of the latest generative AI trends and practical guidance for successful implementation and effective utilization.

Session 2: Realizing Real-Time RAG for Efficient Customer Support Responses – Combining AmiVoice Speech Recognition and AcroChatAI AI Assistant – Speaker: Koji Ishida (Acroquest Technology Co., Ltd.)

Leveraging generative AI and real-time knowledge bases to support contact center operators, this solution addresses challenges such as inconsistent responses and long handling times. By combining AmiVoice's speech recognition with AcroChatAI's AgenticRAG, the system automatically interprets customer questions and delivers real-time responses. This enables operators to instantly access accurate information during live conversations. This session demonstrates the system architecture and its implementation benefits.

Session 3: The Success of Generative AI Depends on Speech Recognition Speaker: Asuka Yoshida (Advanced Media Co., Ltd.)

The effectiveness of generative AI hinges on the quality of input data. Poor speech recognition accuracy remains a major barrier to unlocking generative AI's full potential. This session highlights the importance of improving speech recognition accuracy in operational environments and showcases tangible results achieved through enterprise-specific customization.

Speakers

Yuuki Iida (Partner Technology Division, Technology Solutions Division, Partner Solutions Architect, Amazon Web Services Japan G.K.) Has worked as an engineer and manager at startups and venture companies developing proprietary services. At AWS, supports technology alliances, primarily for ISV/SaaS partners.

Koji Ishida (Senior Solution Architect, Social Infrastructure Innovation Group, Acroquest Technology Co., Ltd.) Specializes in designing, building, and operating cloud-native systems using AWS. Supports enterprise clients across diverse industries including manufacturing, agriculture, and logistics, from cloud system proposals to development and deployment. Recently involved in implementing RAG and AI agent systems using Amazon Bedrock. AWS Certified Solutions Architect – Professional, AWS Certified DevOps Engineer – Professional.

Asuka Yoshida (Sales Leader, Partner Promotion Group, PFD&O Division, Advanced Media Co., Ltd.) Engaged in proposing and supporting speech recognition API integrations across industries such as manufacturing, finance, and healthcare, driving efficiency through cloud and on-premise service integrations. Recently focused on combining speech recognition technology with generative AI to design future communication experiences and innovative business models.

Important Notes

• Recording or capturing the on-demand content is strictly prohibited. • Content is subject to change without prior notice. • Registrations from competing companies may be declined.

For details and registration, please visit:

【Inquiries】 Advanced Media Co., Ltd. Webinar Secretariat MAIL: ami-pfdo-webinar-ml@advanced-media.co.jp

https://www.advanced-media.co.jp/