[Online Seminar] What is the Forefront of AI Working "Automatically" for Real-time Support, Drastically Reducing Workload in Contact Centers? [Thursday, June 25th]

Key facts

  • [Online Seminar] What is the Forefront of AI Working "Automatically" for Real-time Support, Drastically Reducing Workload in Contact Centers? [Thursday, June 25th]
  • Advanced Media Corporation will hold an online seminar on June 25, 2026. This seminar will introduce the company's new version, "AmiVoice AI Assistant Function," and explain how AI provides real-time support to operators, reducing the workload in contact centers.
  • Source: PR Times
  • Date: June 12, 2026

Direct answer

Advanced Media Corporation will hold an online seminar on June 25, 2026. This seminar will introduce the company's new version, "AmiVoice AI Assistant Function," and explain how AI provides real-time support to operators, reducing the workload in contact centers.

Citation
[Online Seminar] What is the Forefront of AI Working "Automatically" for Real-time Support, Drastically Reducing Workload in Contact Centers? [Thursday, June 25th] (June 12, 2026), PR Times
Source
PR Times
Date
June 12, 2026
Advanced Media Corporation will hold an online seminar on June 25, 2026. This seminar will introduce the company's new version, "AmiVoice AI Assistant Function," and explain how AI provides real-time support to operators, reducing the workload in contact centers.

📋 Article Processing Timeline

  • 📰 Published: June 12, 2026 at 23:00
  • 🔍 Collected: June 12, 2026 at 14:21
  • 🤖 AI Analyzed: June 12, 2026 at 16:51 (2h 30m after Collected)
On Thursday, June 25, 2026, Advanced Media Corporation (Headquarters: Toshima-ku, Tokyo; President and CEO: Kiyoyuki Suzuki, hereinafter referred to as Advanced Media) will hold an online seminar titled "AI Working 'Automatically' for Real-time Support: What is the Forefront of Drastically Reducing Workload in Contact Centers? ~Introducing the New Version of AmiVoice AI Assistant Function~."

Details and Registration Here

As AI utilization advances, do you find that there's more to learn, more operations to perform, and the frontline staff gets tired?
Are you experiencing this paradoxical challenge?
The "AI Assistant Function" in the latest version of AmiVoice features multiple AI agents that autonomously collaborate behind the scenes, allowing operators to receive support without needing to be aware of it.
This webinar will introduce specific use cases and functions of AI working automatically.

■ Recommended for:

Those who feel hurdles or burdens in introducing or utilizing generative AI

Those who want to reduce workload during calls

Those who want to reduce post-call tasks

Those who want to automate various tasks

AI Working "Automatically" for Real-time Support
What is the Forefront of Drastically Reducing Workload in Contact Centers
~Introducing the New Version of AmiVoice AI Assistant Function~

Date and Time

Thursday, June 25, 2026, 13:00 - 14:00
Application Deadline: Wednesday, June 24, 17:00

Content

- Current status of generative AI utilization in contact centers

- What can be achieved by integrating speech recognition with multiple generative AI agents

- Capabilities of the latest version of AmiVoice for call centers

Venue

Zoom

Participation Fee

Free (Pre-registration required)

How to Participate

Please register through the application form on this page. A participation URL will be sent via email on the day of the event.

Notes

* This event will be held online.
* Recording or filming of this event is prohibited. Thank you for your understanding.
* Content is subject to change without notice.
* Competitors are not permitted to participate.

Organizer

Advanced Media Corporation
Sunshine 60, 42F, 3-1-1 Higashi-Ikebukuro, Toshima-ku, Tokyo 170-6042

Details and Registration Here

[Contact for Inquiries]
Advanced Media Corporation
CTI Business Division, Webinar Secretariat
MAIL:ami-cti-users-ml@advanced-media.co.jp

https://www.advanced-media.co.jp/
Keywords:

FAQ

What is the AmiVoice AI Assistant Function?

It is a function where multiple AI agents autonomously collaborate behind the scenes to provide real-time support to operators. Operators receive support without needing to be aware of it.

What are the benefits of attending this seminar?

You can learn about the forefront of AI that drastically reduces workload in contact centers, and understand specific use cases and the latest functions.

Does this solve the problem of increased workload due to AI implementation?

Yes, this function aims to reduce operator workload, not increase it, by having AI operate autonomously.

What types of contact centers is this suitable for?

It is suitable for contact centers in all industries interested in utilizing generative AI and improving operational efficiency.

Can the seminar be recorded or filmed?

No, filming or recording of this event is strictly prohibited.