AI-Powered Sales and Customer Service Self-Training Platform "AmiVoice RolePlay" Now Supports iOS Devices
Key facts
- AI-Powered Sales and Customer Service Self-Training Platform "AmiVoice RolePlay" Now Supports iOS Devices
- Advanced Media Inc. announced that its AI-powered self-training platform for sales and customer service, "AmiVoice RolePlay," now supports iOS devices. This allows sales representatives to easily access role-playing training regardless of location, supporting skill improvement.
- Source: PR Times
- Date: June 11, 2026
Direct answer
Advanced Media Inc. announced that its AI-powered self-training platform for sales and customer service, "AmiVoice RolePlay," now supports iOS devices. This allows sales representatives to easily access role-playing training regardless of location, supporting skill improvement.
- Citation
- AI-Powered Sales and Customer Service Self-Training Platform "AmiVoice RolePlay" Now Supports iOS Devices (June 11, 2026), PR Times
- Source
- PR Times
- Date
- June 11, 2026
Advanced Media Inc. announced that its AI-powered self-training platform for sales and customer service, "AmiVoice RolePlay," now supports iOS devices. This allows sales representatives to easily access role-playing training regardless of location, supporting skill improvement.
📋 Article Processing Timeline
- 📰 Published: June 11, 2026 at 11:00
- 🔍 Collected: June 11, 2026 at 11:25 (25 min after Published)
- 🤖 AI Analyzed: June 12, 2026 at 16:51 (29h 26m after Collected)
This service is available via a web browser, enabling users to start role-playing without installing a dedicated application.
"AmiVoice RolePlay" is a self-training platform that utilizes AI to conduct role-playing for sales and customer service scenarios, and to provide feedback and automatic evaluations of conversations. It is equipped with functions that support the gradual improvement of sales representatives' skills, from solidifying basic talk patterns to enhancing flexible response capabilities.
With the addition of iOS device support, sales representatives can easily engage in role-playing even in environments where PC use is difficult. This enables continuous training by leveraging downtime, such as between business meetings.
Users can easily access "AI Interactive Role-Playing," where an AI avatar acts as the customer and responds according to the user's utterances and context, from their iOS devices. Scenario-based role-playing menus are also available. After training, evaluations and feedback can be checked on the spot, facilitating review and learning.
Advanced Media aims to further enhance its AI-driven interactive role-playing functions, expand existing features, and leverage data accumulated from sales activities to provide a personalized training environment for each individual.
About "AmiVoice RolePlay"
"AmiVoice RolePlay," offered as part of the "AmiVoice SalesBoost" sales enhancement solution, is a cloud service that supports role-playing aimed at improving sales capabilities. This service features self-training functions that allow for repeated role-playing without taking up the time of supervisors, seniors, or trainers. It also includes a scoring function that automatically provides quantitative evaluations based on factors such as sales talk content, speaking speed, and facial expressions, thereby efficiently and effectively supporting the development of sales members and the enhancement of sales capabilities.
https://salesboost.advanced-media.co.jp/roleplay.html
■ Download materials here
https://www.advanced-media.co.jp/products/download/2655/
About "AmiVoice SalesBoost"
"AmiVoice SalesBoost" is a speech recognition solution that realizes a continuous cycle of sales capability enhancement by combining "AmiVoice SF-CMS," which visualizes and analyzes customer service and sales conversations, with "AmiVoice RolePlay," which enables efficient sales training using AI.
https://salesboost.advanced-media.co.jp/
■ Download materials here
https://salesboost.advanced-media.co.jp/download.html
[Contact for this matter]
Advanced Media Ltd.
SDX Division
https://www.advanced-media.co.jp/products/contact/reporter/?contactchk=AmiVoice%20RolePlay
FAQ
What are the benefits of "AmiVoice RolePlay" supporting iOS devices?
Users can access the same functions as the PC version from iOS devices, allowing them to easily conduct role-playing training regardless of location and supporting sales representatives' skill improvement.
Is a special app installation required?
No, this service is available via a web browser, so no dedicated application installation is necessary.
How does the AI avatar function?
The AI avatar acts as the customer and responds based on the user's utterances and context, enabling practical training.
How can training evaluations be confirmed afterwards?
After training, evaluations and feedback can be confirmed on the spot, allowing for effective review and learning.
What is "AmiVoice SalesBoost"?
It is a speech recognition solution for sales enhancement, combining "AmiVoice SF-CMS" and "AmiVoice RolePlay."