Advanced Media Officially Releases 'AmiVoice® SalesAgent', Real-Time Sales Support with Voice Recognition, Generative AI, and Emotion Analysis
Advanced Media has officially launched 'AmiVoice SalesAgent', a solution that combines its leading AI voice recognition technology with generative AI and emotion analysis to provide real-time support during sales meetings.
📋 Article Processing Timeline
- 📰 Published: April 8, 2026 at 23:03
- 🔍 Collected: April 8, 2026 at 14:30
- 🤖 AI Analyzed: April 20, 2026 at 16:05 (289h 35m after Collected)
Advanced Media, Inc. (Headquarters: Toshima-ku, Tokyo; Representative Director, Chairman and President: Kiyoyuki Suzuki; hereinafter "Advanced Media") has officially released "AmiVoice SalesAgent," a solution that leverages Japan's No. 1 market share*1 AI voice recognition "AmiVoice," generative AI, and emotion analysis to support business negotiations in real time. By improving and standardizing the quality of sales negotiations, it strengthens the entire sales organization and helps maximize sales results.
In recent years, as products have become more complex and customer needs have rapidly diversified, sales representatives are required to have higher levels of responsiveness and proposal skills than ever before. Furthermore, according to the effective job openings-to-applicants ratio by occupation announced by the Ministry of Health, Labour and Welfare, the ratio for sales positions is 2.30 times, a high level compared to 0.34 times for general clerical workers and 1.97 times for sales workers, indicating a severe and worsening talent shortage. *2 As the shortage of sales personnel continues, the scope of work per person is expanding, and the time that must be spent on tasks other than business negotiations is increasing.
Due to these factors, the problem that sales representatives cannot secure enough time for dialogue with customers, which they should focus on most, has become apparent.
Under these circumstances, we developed "AmiVoice SalesAgent" as a solution to support the creation of a sales organization that can consistently produce results. From the middle of a business negotiation, AI supports the sales representative in real time, automating information organization and reflection, which not only supports individual sales activities but also raises the sales capability of the entire organization.
This solution automatically displays necessary information in real time from the content of the conversation during the negotiation, and automatically organizes and analyzes important information after the negotiation, thereby streamlining the sales process and standardizing the quality of response.
"AmiVoice SalesAgent" began offering a beta version in January 2026, and after receiving evaluations from trial users that it can be stably utilized in actual sales frontlines, it has now been decided to officially release it.
To maximize the effectiveness of utilizing generative AI, it is crucial that the input data is accurate. During the development and verification of the beta version of "AmiVoice SalesAgent," it was reaffirmed that the accuracy of the negotiation content linked to the generative AI is an important factor that dictates the processing accuracy of real-time support and analysis.
This solution utilizes "AmiVoice," the AI voice recognition with the No. 1 market share in Japan*1, to convert negotiation content into text with high precision. By improving the accuracy of voice recognition, which is the starting point for generative AI analysis, the AI can correctly understand the negotiation and provide more precise analysis and support.
In addition, accompanying the official release, we have established a support system that customers can use with peace of mind. We will provide continuous support from implementation to operation, supporting its establishment and utilization in the sales field.
Advanced Media will continue to work on further improving the convenience of "AmiVoice SalesAgent," as well as promoting integration with external systems and expanding the scope of utilization. Furthermore, by utilizing sales trend and skill analysis for each sales representative, we will support the creation of a sales organization capable of continuously producing results through functional expansions that lead to more practical strengthening of sales capabilities.
[Main Features of AmiVoice SalesAgent]
1. Instantly converts business negotiation content into text and visualizes the emotional movements of both sales representatives and customers
The AI voice recognition AmiVoice transcribes the conversation between the sales representative and the customer during the negotiation in real time.
In recent years, as products have become more complex and customer needs have rapidly diversified, sales representatives are required to have higher levels of responsiveness and proposal skills than ever before. Furthermore, according to the effective job openings-to-applicants ratio by occupation announced by the Ministry of Health, Labour and Welfare, the ratio for sales positions is 2.30 times, a high level compared to 0.34 times for general clerical workers and 1.97 times for sales workers, indicating a severe and worsening talent shortage. *2 As the shortage of sales personnel continues, the scope of work per person is expanding, and the time that must be spent on tasks other than business negotiations is increasing.
Due to these factors, the problem that sales representatives cannot secure enough time for dialogue with customers, which they should focus on most, has become apparent.
Under these circumstances, we developed "AmiVoice SalesAgent" as a solution to support the creation of a sales organization that can consistently produce results. From the middle of a business negotiation, AI supports the sales representative in real time, automating information organization and reflection, which not only supports individual sales activities but also raises the sales capability of the entire organization.
This solution automatically displays necessary information in real time from the content of the conversation during the negotiation, and automatically organizes and analyzes important information after the negotiation, thereby streamlining the sales process and standardizing the quality of response.
"AmiVoice SalesAgent" began offering a beta version in January 2026, and after receiving evaluations from trial users that it can be stably utilized in actual sales frontlines, it has now been decided to officially release it.
To maximize the effectiveness of utilizing generative AI, it is crucial that the input data is accurate. During the development and verification of the beta version of "AmiVoice SalesAgent," it was reaffirmed that the accuracy of the negotiation content linked to the generative AI is an important factor that dictates the processing accuracy of real-time support and analysis.
This solution utilizes "AmiVoice," the AI voice recognition with the No. 1 market share in Japan*1, to convert negotiation content into text with high precision. By improving the accuracy of voice recognition, which is the starting point for generative AI analysis, the AI can correctly understand the negotiation and provide more precise analysis and support.
In addition, accompanying the official release, we have established a support system that customers can use with peace of mind. We will provide continuous support from implementation to operation, supporting its establishment and utilization in the sales field.
Advanced Media will continue to work on further improving the convenience of "AmiVoice SalesAgent," as well as promoting integration with external systems and expanding the scope of utilization. Furthermore, by utilizing sales trend and skill analysis for each sales representative, we will support the creation of a sales organization capable of continuously producing results through functional expansions that lead to more practical strengthening of sales capabilities.
[Main Features of AmiVoice SalesAgent]
1. Instantly converts business negotiation content into text and visualizes the emotional movements of both sales representatives and customers
The AI voice recognition AmiVoice transcribes the conversation between the sales representative and the customer during the negotiation in real time.