Advanced Media Enhances AI Voicebot 'AmiVoice ISR Studio' with kintone Integration
Advanced Media has upgraded its AI voicebot, 'AmiVoice ISR Studio,' to support REST API integration with Cybozu's 'kintone' platform. This enhancement enables automated data lookups and history logging, facilitating advanced telephone workflow automation. Daiwa LifeNext plans to implement this new integrated solution.
📋 Article Processing Timeline
- 📰 Published: March 28, 2026 at 00:23
- 🔍 Collected: March 28, 2026 at 21:59 (21h 35m after Published)
- 🤖 AI Analyzed: April 15, 2026 at 03:52 (413h 52m after Collected)
Advanced Media, Inc. has strengthened the external system integration for its AI voicebot, 'AmiVoice ISR Studio,' starting with compatibility for Cybozu's no-code tool, 'kintone,' via REST API. This allows for automated phone responses based on data within kintone, such as identity verification and processing reservations. Daiwa LifeNext, Inc. is scheduled to be the first to adopt this integrated solution. The update also adds DTMF input during guidance playback and improves speech recognition accuracy for addresses and noise-prone environments.
FAQ
What does the AmiVoice ISR Studio and kintone integration enable?
It allows for identity verification and information gathering using customer data from kintone, as well as automatic registration and updating of call results within kintone.
What other improvements were included in this update?
The update added support for push-button (DTMF) input during voice guidance and improved speech recognition accuracy for addresses and noisy environments.