Adecco Begins Operation of Tokyo's "SME Digital Concierge" Support Service
Adecco Group's Japan entity has been commissioned by the Tokyo Metropolitan Government to operate the "SME Digital Concierge." The project provides one-stop consultation services and seminars to help Tokyo-based small and medium enterprises navigate government digital transformation programs.
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- 📰 Published: April 1, 2026 at 23:00
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Adecco (hereinafter "Adecco"), the workforce solutions brand of Adecco Ltd. (Headquarters: Chiyoda-ku, Tokyo; President: Kenji Hirano), the Japanese subsidiary of Adecco Group, a global leader in HR services, has been commissioned by the Tokyo Metropolitan Government to operate the "SME Digital Concierge" (hereinafter "the Project") and has officially begun operations. Through the operation of this project, Adecco aims to promote the digitalization of business activities by providing integrated guidance on digital-related programs offered by Tokyo and its policy-linked organizations, and by disseminating appropriate combinations of support measures. Furthermore, by holding seminars primarily targeting companies, Adecco will promote understanding of the project and the importance of digitalization.
Currently, digitalization in society is progressing rapidly in Japan, and small and medium-sized enterprises (SMEs) are also required to respond to this trend. In this context, the Tokyo Metropolitan Government has been supporting the digitalization efforts of SMEs. However, the degree of digital penetration varies among companies, and detailed support tailored to each company's individual progress remains necessary. Additionally, while Tokyo and its policy-linked organizations offer numerous support programs for SMEs address digital challenges, some companies have expressed difficulty in determining which programs they should utilize.
In the operation of this project, Adecco will establish a one-stop window to respond to businesses according to their specific digitalization progress. Depending on the challenges and specialized consultation needs of each company, dedicated experts from the project will propose the most suitable digital-related measures and support the realization of digitalized business activities.
Adecco has a strong track record of operating numerous projects commissioned by central and local governments. Moving forward, Adecco will continue to leverage its long-standing expertise in productivity improvement, including operational digitalization, to help solve management challenges and support the digital transformation of companies.
Currently, digitalization in society is progressing rapidly in Japan, and small and medium-sized enterprises (SMEs) are also required to respond to this trend. In this context, the Tokyo Metropolitan Government has been supporting the digitalization efforts of SMEs. However, the degree of digital penetration varies among companies, and detailed support tailored to each company's individual progress remains necessary. Additionally, while Tokyo and its policy-linked organizations offer numerous support programs for SMEs address digital challenges, some companies have expressed difficulty in determining which programs they should utilize.
In the operation of this project, Adecco will establish a one-stop window to respond to businesses according to their specific digitalization progress. Depending on the challenges and specialized consultation needs of each company, dedicated experts from the project will propose the most suitable digital-related measures and support the realization of digitalized business activities.
Adecco has a strong track record of operating numerous projects commissioned by central and local governments. Moving forward, Adecco will continue to leverage its long-standing expertise in productivity improvement, including operational digitalization, to help solve management challenges and support the digital transformation of companies.