ABC Dental, a Pediatric Orthodontic Specialist, Launches 'Open Care' Support System for Parents

ABC Dental, a clinic specializing in pediatric dentistry and orthodontics (Location: Den-en-chofu, Ota-ku, Tokyo; Director: Keishi Sakata), has systematized its parent support framework for pediatric orthodontics as "Open Care" and has begun full-scale operation.
Open Care consists of four key mechanisms:
1. "Open Care Record": Online sharing of treatment records.
2. "Direct Personal Support": Direct consultation with the clinic director via LINE.
3. "LINE Family Sharing Group": Information sharing with the entire family.
4. Individually optimized visit intervals.

Background of Open Care: Challenges Faced by Parents in Pediatric Orthodontics

Orthodontic treatment often spans several years. During this time, parents frequently face a lack of transparency.

Difficulty asking questions during visits: Consultation time is limited, and parents often leave without having their questions fully addressed. Doubts and anxieties often arise after returning home, but they must wait until the next visit to ask, leaving them feeling uneasy in the interim.

Multiple stakeholders: Pediatric orthodontics involves multiple parties, including fathers, mothers, grandparents, and the child. Since the person accompanying the child may change, information gaps can occur between visits.

Lack of visibility into treatment progress: Orthodontic charts and intraoral photos are typically managed internally by the clinic. Parents usually have no way to track progress other than relying on their own memory.

Open Care is an initiative designed to address these challenges through structured systems.

Open Care: The Four Mechanisms

01 | Open Care Record (Online Sharing of Treatment Records)

Intraoral photos taken at every visit are stored in a private family folder. You can check the changes in tooth alignment from the start of treatment to the present in chronological order at any time.

Orthodontic charts are also shared, recording every treatment detail, progress, and precaution. Even parents who did not accompany the child can accurately grasp what happened at the clinic via their smartphones.

Furthermore, by sharing 3D simulation videos, we ensure the entire family can visualize the treatment goals.