What is the 'Omotenashi' personnel service by ANA Business Solutions?

It is a service that dispatches personnel with high hospitality skills, cultivated by the ANA Group, to corporate reception desks and concierge positions, providing ANA-quality hospitality.

What kind of personnel are 'Premium Staff'?

They are specialized staff with experience as ANA Group flight attendants or ground staff, who have cleared rigorous quality evaluations and possess high hospitality skills.

What type of companies is this service suitable for?

It is suitable for companies aiming to improve service quality at customer touchpoints, particularly in reception, concierge, event attendance, and other settings where high hospitality is required.

ANA Group's 'Omotenashi' Hospitality for All Business Settings: Aiming for World-Class Customer Service Through Human Resource Services.

Published Apr 1, 2026 7:00 PM ・ Updated Jun 13, 2026 11:45 PM ・ 3 min read ・ Source: PR TIMES

ANA Business Solutions Co., Ltd. announced its "April Dream" to extend the 'Omotenashi' spirit cultivated by the ANA Group to society through human resource services. The company aims to dispatch "Premium Staff" with experience as cabin crew and ground staff to provide ANA-quality hospitality in various business settings.

ANA Business Solutions Co., Ltd. (Headquarters: Ota-ku, Tokyo / Representative Director and President: Motoaki Ueno) endorses April Dream, which aims to make April 1st a day to express dreams. This press release is a dream of "human resource services" provided by "ANA Business Solutions Co., Ltd."

Our Dream Our dream is to spread the 'Omotenashi' spirit, cultivated by the ANA Group over many years, to all aspects of society through human resource dispatch and introduction services. We aim not just to provide labor, but to send out personnel who embody the ANA Group's DNA of "感動 (Kando - deep impression/excitement) that exceeds expectations," thereby filling business settings across Japan and around the world with warm hospitality.

Towards the Realization of Our Dream We certify and dispatch personnel with high hospitality skills, including former cabin crew and ground staff of the ANA Group, as "Premium Staff."

1. Providing ANA Group's 'Omotenashi' as immediate assets Staff who have cleared our unique training and strict quality evaluations embody ANA-quality service in situations where hospitality is highly valued, such as corporate reception, concierge services, and attendance at general shareholders' meetings.

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Source: PR TIMES
Category: キャンペーン

ANA Group's 'Omotenashi' Hospitality for All Business Settings: Aiming for World-Class Customer Service Through Human Resource Services.

⚡ Key Points

Towards the Realization of Our Dream We certify and dispatch personnel with high hospitality skills, including former cabin crew and ground staff of the ANA Group, as "Premium Staff."

FACT BOX

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