ANA Group's 'Omotenashi' Hospitality for All Business Settings: Aiming for World-Class Customer Service Through Human Resource Services.
ANA Business Solutions Co., Ltd. announced its "April Dream" to extend the 'Omotenashi' spirit cultivated by the ANA Group to society through human resource services. The company aims to dispatch "Premium Staff" with experience as cabin crew and ground staff to provide ANA-quality hospitality in various business settings.
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- 📰 Published: April 1, 2026 at 19:00
- 🔍 Collected: April 1, 2026 at 10:15
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ANA Business Solutions Co., Ltd. (Headquarters: Ota-ku, Tokyo / Representative Director and President: Motoaki Ueno) endorses April Dream, which aims to make April 1st a day to express dreams. This press release is a dream of "human resource services" provided by "ANA Business Solutions Co., Ltd."
## Our Dream
Our dream is to spread the 'Omotenashi' spirit, cultivated by the ANA Group over many years, to all aspects of society through human resource dispatch and introduction services. We aim not just to provide labor, but to send out personnel who embody the ANA Group's DNA of "感動 (Kando - deep impression/excitement) that exceeds expectations," thereby filling business settings across Japan and around the world with warm hospitality.
## Towards the Realization of Our Dream
We certify and dispatch personnel with high hospitality skills, including former cabin crew and ground staff of the ANA Group, as "Premium Staff."
1. Providing ANA Group's 'Omotenashi' as immediate assets
Staff who have cleared our unique training and strict quality evaluations embody ANA-quality service in situations where hospitality is highly valued, such as corporate reception, concierge services, and attendance at general shareholders' meetings.
## Our Dream
Our dream is to spread the 'Omotenashi' spirit, cultivated by the ANA Group over many years, to all aspects of society through human resource dispatch and introduction services. We aim not just to provide labor, but to send out personnel who embody the ANA Group's DNA of "感動 (Kando - deep impression/excitement) that exceeds expectations," thereby filling business settings across Japan and around the world with warm hospitality.
## Towards the Realization of Our Dream
We certify and dispatch personnel with high hospitality skills, including former cabin crew and ground staff of the ANA Group, as "Premium Staff."
1. Providing ANA Group's 'Omotenashi' as immediate assets
Staff who have cleared our unique training and strict quality evaluations embody ANA-quality service in situations where hospitality is highly valued, such as corporate reception, concierge services, and attendance at general shareholders' meetings.