What is Amazon Key?

Amazon Key is a service that allows only delivery drivers authenticated by Amazon to temporarily unlock an auto-lock system and deliver packages directly to the front entrance of an apartment unit during delivery.

After delivery is completed, access privileges automatically expire, so entry into the building for any purpose other than delivery is not permitted.

Even in apartment buildings with auto-lock systems, residents can use this delivery placement service with peace of mind.

Benefits of Amazon Key

No initial or monthly usage fees

There are no initial setup costs or monthly usage fees for apartment owners. (Note: Separate communication fees may apply.)

Significantly reduces redeliveries

Implementing Amazon Key has resulted in more than an 80% reduction in redeliveries.

Reducing redeliveries not only improves resident convenience but also helps reduce the burden on delivery services and lower environmental impact.

High security

Only delivery partners authenticated by Amazon can use the service.

Drivers are granted temporary unlocking privileges only when carrying a package for delivery, and these privileges automatically expire upon delivery completion.

Building PIN codes are never shared with delivery personnel, ensuring a high level of safety.

Comprehensive compensation for unexpected incidents

Amazon provides a compensation program to cover any potential issues that may occur during delivery placement.

Preserves building aesthetics

The system can be added to existing auto-lock equipment without major construction, allowing installation without affecting the building's exterior appearance.

Delivery Process

With Amazon Key, packages are delivered according to the following process:

Delivery driver arrives at the apartment building

Driver submits an unlock request via a dedicated app

Amazon's system authenticates the driver, delivery destination, and delivery time

Auto-lock is temporarily unlocked

Package is placed at the front entrance or delivered in person

Access privileges automatically expire after delivery completion

Entry into the building is not permitted outside of delivery times.

Eligibility for Implementation

Amazon Key is available for properties that meet the following criteria:

・ Apartment buildings equipped with auto-lock systems

・ Buildings with 10 or more units

・ Located within Amazon's delivery service area

Improving Satisfaction for Owners and Residents

Amazon Key enables safe delivery of large or heavy items—such as beverages and rice—that cannot be accommodated in standard parcel lockers directly to the front entrance, thereby increasing resident satisfaction.

Additionally, installing convenient, high-quality amenities can enhance a property's competitiveness and help reduce vacancy rates.

At Sanpuku Management Center, we will continue to propose equipment and services aligned with evolving market needs, aiming to maximize asset value and returns for property owners.

Company Overview

Sanpuku Management Center Co., Ltd.

5-5-6, Honmachi 5-chome, Matsuyama City, Ehime 790-0811

https://www.3pukukanri.com/

Tel: 0120-964-329 / Fax: 089-917-7270

President & CEO: Shunichi Hoshikawa

Business Activities:

Consulting

Rental property management, asset management, land utilization, real estate dispute resolution

Property Management

Apartments, condominiums, offices, warehouses, buildings, parking lots

Construction

Renovations, building materials sales

FACT BOX

  • Source: PR TIMES
  • Category: サービス提案
  • Organizations: Amazon