10X Inc. (Headquarters: Chuo-ku, Tokyo; Representative Director and CEO: Masatake Yamoto; hereinafter "10X") has begun providing a customer app and an operation system for staff to "Matsuya Net Super," an online grocery service operated by Matsuya Super, which runs 8 stores across Kyoto and Shiga. This service is provided through "Stailer Net Super," a retail EC platform operated by 10X.

"Matsuya Net Super" launched its delivery service at the Matsuya Super Otsu Misaki store on March 21.

[Background of Service Provision] Matsuya Super Co., Ltd. (Headquarters: Yamashina-ku, Kyoto; hereinafter "Matsuya Super") is a food supermarket chain operating 8 stores in Kyoto and Shiga. Matsuya Super focuses on providing a selection of fresh products and creating stores with a thorough customer-first perspective. In its store design, the company pays close attention to cleanliness and spaciousness to ensure that customers with strollers or wheelchairs can shop comfortably, promoting a community-based management style that "supports the local diet."

To meet the diverse needs of customers resulting from changing lifestyles, such as the increase in dual-income households and new work styles following the end of the COVID-19 pandemic, Matsuya Super is launching its first-ever e-commerce business: an online supermarket. By offering the same product lineup online as in its physical stores, the company aims to provide a highly convenient shopping experience to everyone in the community.

[Service Overview] - Name: "Matsuya Net Super" - Service Launch Date: March 21, 2026 (Saturday) - Web URL: https://matsuya-netsuper.com/ - App Download URL: https://matsuya-netsuper.go.link/itiWV - Supported Devices: iOS, Android, Web browser - Service Area: Otsu City, Shiga Prefecture (*Excluding some areas; to be expanded sequentially) - Delivery Times: Same-day delivery available at the earliest [1st Delivery] Order Deadline: 8:00 / Delivery Time: 11:00 - 13:00 [2nd Delivery] Order Deadline: 11:00 / Delivery Time: 14:00 - 16:00 [3rd Delivery] Order Deadline: 13:00 / Delivery Time: 16:00 - 18:00 - Minimum Purchase Amount: 2,000 yen (excluding tax) - Delivery Fees: 2,000 yen (excl. tax) and up: 440 yen (incl. tax) 4,000 yen (excl. tax) and up: 220 yen (incl. tax) 6,000 yen (excl. tax) and up: 110 yen (incl. tax) 8,000 yen (excl. tax) and up: 0 yen (incl. tax) - Payment Method: Credit card

[About Stailer] Stailer is a platform that supports the overall digital transformation (DX) of retail operations for retailers and distributors such as supermarkets and drugstores. It provides services to solve productivity issues in the retail business, including "Stailer Net Super," which offers a full set of apps and systems necessary for operating an online supermarket, and "Stailer AI Ordering," which uses AI to automatically suggest optimal order quantities based on multiple data points such as sales, weather, and promotional information. https://about.stailer.jp

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[10X Overview] Company Name: 10X, Inc. Headquarters: 5F Higashi-Nihonbashi Itchome Building, 1-4-6 Higashi-Nihonbashi, Chuo-ku, Tokyo 103-0004 Established: June 26, 2017 Representative Director and CEO: Masatake Yamoto https://10x.co.jp/

FACT BOX

  • Source: PR TIMES
  • Category: product_launch