"Kuru House Consultation" Launched: 24/7 LINE Consultation by AI and Counselors to Support Those Feeling Isolated Before Spring Break and the New Academic/Business Year

Spring break and the start of the new academic/business year is a time when people are prone to feeling anxious or isolated due to changes in their affiliations and relationships, such as advancing to the next grade, graduating, or being transferred. To prevent isolation during this period, the Non-Profit Organization Kurukuru Net (Muroran City, Hokkaido) is operating a LINE consultation service called "Kuru House Consultation."

This consultation window is an anonymous, free, text-only counseling service that combines an initial response by AI with support from human counselors.

"I'm anxious about my new school."
"Since graduating, I have no one to talk to."
"I feel lonely without a place to belong."
"I just want someone to listen to me for a bit."

It handles everything from these small worries to concerns about children, family, work, and daily life.
Currently, there are 80 registered users. While it is not a large-scale service, it provides the kind of close, ongoing support that only a local NPO can offer.

Consultation Overview
Name: Kuru House Consultation
Method: LINE Consultation
Features: Anonymous, free, 24/7 reception
Handling: AI + Counselors
Target: Centered in Hokkaido (nationwide consultation available)
Expected Consultation Topics:
- Loneliness during spring break
- Anxiety after graduation
- Loss of affiliation
- Difficulty going to school
- Relationship problems
- Family problems
- Work concerns
- Life anxieties

Background
Spring break is a time when people are prone to feeling a sense of isolation because affiliations such as school or work temporarily cease.
In particular,
- Graduated students
- The blank period before higher education
- After a transfer or resignation
- People with a tendency to withdraw (hikikomori)
tend to have fewer places to turn to for advice.
Kuru House Consultation aims to provide support during these "periods without affiliation."