Walkers Inc. Registered as Government-Certified "IVRy Implementation Support Business" [Up to ¥4.5 Million Subsidy]

Background

In the past one to two years, generative AI has rapidly gained recognition. However, many small and medium-sized enterprises (SMEs) are still only utilizing it by having individuals "ask questions via chat," and have not yet reached the stage of integrating it into their daily business processes.

Among these, "telephone support" has become a significant burden for many companies.

In recent years, the AI-powered automatic telephone answering service "IVRy" has garnered attention as a tool to streamline telephone operations, which have traditionally required significant human resources and time. IVRy offers features such as initial AI-based response, automatic booking and inquiry reception, call routing, automatic transcription of voice messages, and after-hours automated responses.

It is expected to improve the efficiency of tasks that have previously strained staff resources, including handling incoming calls, accepting reservations, providing standard answers to frequently asked questions, and recording callback details.

However, SMEs face the following challenges when introducing AI:

Uncertainty about the costs of implementation and operation.

Lack of in-house personnel capable of utilizing the system, leading to uncertainty about setup and usage.

Desire to utilize subsidies but being deterred by complex application procedures.

These barriers related to "cost," "personnel," and "application procedures" have hindered the advancement of AI-driven operational efficiency. This registration as a support business aims to address these challenges through both the utilization of digitalization and AI implementation subsidies, and ongoing support after implementation.

» Free Consultation Here: https://walker-s.co.jp/contact/

Three Values Gained by Requesting Walkers

1 Reduce Implementation Costs by Up to ¥4.5 Million

By utilizing the standard framework of digitalization and AI implementation subsidies, you may be eligible for subsidies of up to ¥4.5 million for a portion of eligible expenses. Leveraging subsidies allows you to proceed with initiatives for operational efficiency while mitigating the initial cost burden of implementing an AI automatic telephone answering system.

※ Subsidy rates, maximum subsidy amounts, and eligible expenses vary depending on the application framework and requirements. Please refer to the public call guidelines for details.

2 Specialized Team Supports Application Procedures

Utilizing subsidies requires specialized procedures, including confirming eligibility, selecting IT tools, and preparing application documents.

Walkers provides comprehensive support for the procedures necessary for subsidy applications, from confirming eligibility to assisting with the preparation of application documents.

We have established a system that allows companies that "want to use subsidies but lack the time to handle it internally" or "don't know where to start" to proceed with implementation with peace of mind.

3 Operational Integration Support: Not Just "Implement and Done"

AI tools do not deliver sufficient results simply by being implemented. The crucial aspect is to design usage methods tailored to your company's operations and create a state where they are continuously used by the staff.

From a consulting perspective, Walkers will review your company's operations and design "which telephone tasks, when delegated to AI, will lead to the greatest reduction in workload."

We will integrate IVRy into tasks such as initial reception, reservation/inquiry handling, and after-hours automated responses, design response scenarios tailored to your company's telephone flow, and provide ongoing support to create a system that the staff can use without difficulty.

» Free Consultation Here: https://walker-s.co.jp/contact/

Walkers' Strengths

Walkers supports operational improvements for SMEs from both management consulting and IT/DX implementation perspectives. Our strength lies not just in "supporting subsidy applications," but in designing operational systems that actually reduce workload and lead to results after implementation.

In AI implementation, we provide end-to-end support that goes beyond tool selection and setup, including reviewing business processes, designing telephone response scenarios, planning for on-site utilization, and ensuring adoption.

Usage Flow

1 Free Consultation

After inquiring via https://walker-s.co.jp/contact/, we will conduct an online hearing to understand your current telephone support situation and challenges.

2 Eligibility Diagnosis & Plan Design

After confirming eligibility for subsidies, we will prioritize telephone tasks with the greatest potential for efficiency impact and propose the optimal implementation plan.

3 Application Support

We will support the preparation of necessary documents and application procedures. We assist with the complex procedures unique to subsidies, reducing the burden of application.

4 Implementation & Integration Support

We will provide ongoing support from IVRy's initial setup and response scenario construction to business process review and internal adoption.

Representative's Comment

"AI-driven operational efficiency is no longer exclusive to a few pioneering companies. The key is not whether AI is convenient, but whether it can be rooted in actual operations, overcoming barriers of cost and personnel.

By utilizing the digitalization and AI implementation subsidy system, we are committed to supporting as many SMEs as possible in overcoming the hurdles of AI adoption and building systems that can achieve results even with limited staff, from application to post-implementation integration."

Walkers Inc.

Atsushi Watanabe, Representative

Future Developments

In addition to IVRy implementation support, Walkers will contribute to improving the productivity of SMEs by redesigning business processes based on AI and supporting DX promotion.

Furthermore, we will promote an environment where SMEs can more easily incorporate AI into their operations by holding seminars and individual consultation sessions on AI utilization.

» Free Consultation Here: https://walker-s.co.jp/contact/

About Walkers Inc.

Walkers Inc. is a growth support company that "walks together" with its clients at the intersection of technology and business. We have supported over 300 development and production projects and more than 200 companies.

By combining new technologies such as rapidly evolving AI and no-code with business know-how in areas like business development, subsidies, and marketing, we are committed to the success of your business.

» Company HP: https://walker-s.co.jp/