【Waitinglist】Releases Large-Scale Poker Operation System 'Waitinglist for Tournament'
Waitinglist Inc., a DMM.com group company, has launched 'Waitinglist for Tournament,' an all-in-one operation system for large-scale poker tournaments. This system streamlines tournament attraction, reception, seating, payment, and analysis, aiming to drive DX and enhance player experience in the amusement poker market, with plans for global expansion.
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- 📰 Published: April 30, 2026 at 20:34
- 🔍 Collected: April 30, 2026 at 12:01
- 🤖 AI Analyzed: April 30, 2026 at 13:36 (1h 34m after Collected)
Waitinglist Inc. (Headquarters: Minato-ku, Tokyo, Representative Director: Kim Hongsung, hereinafter Waitinglist), which operates an amusement poker business as a group company of G.K. DMM.com (Headquarters: Minato-ku, Tokyo, Chairman: Keiji Kameyama, hereinafter DMM), announced the launch of 'Waitinglist for Tournament,' an operation system for large-scale poker tournaments.
This system is an all-in-one solution that provides one-stop support for tournament attraction, reception, seating, payment, and analysis, covering both the operator's web administration screen and the player's mobile app.
'Waitinglist for Tournament' has already been introduced in major tournaments such as AGPT (Asia Grand Poker Tournament), achieving more efficient reception times and reducing the number of operating staff.
■Challenges surrounding large-scale poker tournament operations
The domestic amusement poker market is growing rapidly, with the number of venues and large-scale tournaments expanding year by year.
As momentum for DX (Digital Transformation) promotion increases across the industry, there has been a demand for a foundation that can achieve both efficiency and improved experience through a system that breaks away from human-dependent operations in the poker tournament operation domain.
On the other hand, the following structural challenges exist in the operation field, and this newly released system is equipped with functions to solve these problems.
1. Lack of customer acquisition channels
Traditionally, customer acquisition relied on social media, including X, limiting reach to new players. Posts would get buried in a few hours, and there was no platform where players could actively search for tournament information.
2. Cumbersome reception operations
Traditional reception flows required many steps, such as player registration, identity verification, entry processing, payment method confirmation, payment execution, and seat card issuance, leading to the allocation of a large number of personnel.
3. Ad-hoc player experience design
Means of checking information during play were limited, and no records such as rankings remained after the tournament, so there was no mechanism to connect the excitement of participation to the next event.
4. Lack of data analysis infrastructure
Sales data and player data accumulation and analysis infrastructure were not in place, making it difficult to improve operations based on data.
AGPT (Asia Grand Poker Tournament)
■Features of 'Waitinglist for Tournament'
This system is designed around three core values.
1. Seamless support from customer acquisition to operation
Waitinglist provides its 'Waitinglist' store management system to amusement poker venues nationwide, making it possible to publish all tournament information on the existing platform used by players across the country.
This establishes a new customer acquisition channel that does not depend on the operator's communication power, providing an environment where players can actively search for and discover events.
2. Reduction of operating costs and human workload
The reception process has been reduced by half. Features such as automatic table breaks, balance adjustments, and automatic waiting calls streamline overall floor operations.
3. Maximizing the player's poker experience
Through the mobile app, it provides in-play information checking and recording functions such as smart timers, stack memos, and fellow player memos.
After the tournament, results screens, rankings, and 'My Page' are designed to visualize performance and experience.
For detailed functions and usage examples, please see below.
[note] Why Waitinglist designed a large tournament system from scratch
https://note.com/waitinglist/n/n2ffa1f1f4869
■Future Outlook
Representative Director: Kim Hongsung
'Waitinglist for Tournament' plans further functional enhancements in the future.
It aims to expand its introduction not only to amusement poker venues in Japan but also to large-scale tournaments, with an eye towards overseas expansion.
The company is progressively developing its global expansion foundation, including multi-language support and UI/UX optimized for players worldwide.
Domestically, Waitinglist will support the growth of the Japanese poker scene by reducing the burden on operators and enhancing the player experience. Internationally, it will leverage its experience and systems to update tournament operations worldwide.
Waitinglist will move forward on both these fronts.
This system is an all-in-one solution that provides one-stop support for tournament attraction, reception, seating, payment, and analysis, covering both the operator's web administration screen and the player's mobile app.
'Waitinglist for Tournament' has already been introduced in major tournaments such as AGPT (Asia Grand Poker Tournament), achieving more efficient reception times and reducing the number of operating staff.
■Challenges surrounding large-scale poker tournament operations
The domestic amusement poker market is growing rapidly, with the number of venues and large-scale tournaments expanding year by year.
As momentum for DX (Digital Transformation) promotion increases across the industry, there has been a demand for a foundation that can achieve both efficiency and improved experience through a system that breaks away from human-dependent operations in the poker tournament operation domain.
On the other hand, the following structural challenges exist in the operation field, and this newly released system is equipped with functions to solve these problems.
1. Lack of customer acquisition channels
Traditionally, customer acquisition relied on social media, including X, limiting reach to new players. Posts would get buried in a few hours, and there was no platform where players could actively search for tournament information.
2. Cumbersome reception operations
Traditional reception flows required many steps, such as player registration, identity verification, entry processing, payment method confirmation, payment execution, and seat card issuance, leading to the allocation of a large number of personnel.
3. Ad-hoc player experience design
Means of checking information during play were limited, and no records such as rankings remained after the tournament, so there was no mechanism to connect the excitement of participation to the next event.
4. Lack of data analysis infrastructure
Sales data and player data accumulation and analysis infrastructure were not in place, making it difficult to improve operations based on data.
AGPT (Asia Grand Poker Tournament)
■Features of 'Waitinglist for Tournament'
This system is designed around three core values.
1. Seamless support from customer acquisition to operation
Waitinglist provides its 'Waitinglist' store management system to amusement poker venues nationwide, making it possible to publish all tournament information on the existing platform used by players across the country.
This establishes a new customer acquisition channel that does not depend on the operator's communication power, providing an environment where players can actively search for and discover events.
2. Reduction of operating costs and human workload
The reception process has been reduced by half. Features such as automatic table breaks, balance adjustments, and automatic waiting calls streamline overall floor operations.
3. Maximizing the player's poker experience
Through the mobile app, it provides in-play information checking and recording functions such as smart timers, stack memos, and fellow player memos.
After the tournament, results screens, rankings, and 'My Page' are designed to visualize performance and experience.
For detailed functions and usage examples, please see below.
[note] Why Waitinglist designed a large tournament system from scratch
https://note.com/waitinglist/n/n2ffa1f1f4869
■Future Outlook
Representative Director: Kim Hongsung
'Waitinglist for Tournament' plans further functional enhancements in the future.
It aims to expand its introduction not only to amusement poker venues in Japan but also to large-scale tournaments, with an eye towards overseas expansion.
The company is progressively developing its global expansion foundation, including multi-language support and UI/UX optimized for players worldwide.
Domestically, Waitinglist will support the growth of the Japanese poker scene by reducing the burden on operators and enhancing the player experience. Internationally, it will leverage its experience and systems to update tournament operations worldwide.
Waitinglist will move forward on both these fronts.