Sony Bank Introduces 'AI Shuriiman' Website Multilingualization Service for Its Website and Personal Internet Banking

Sony Bank has adopted 'AI Shuriiman,' a website multilingualization service provided by Storm Inc., for its website and personal internet banking. This enables the provision of multilingual services, including English, to a wide range of customers, including foreign residents, addressing challenges in translation quality and speed.
提携NQ 0/100出典:PR Times

📋 Article Processing Timeline

  • 📰 Published: May 12, 2026 at 21:55
  • 🔍 Collected: May 12, 2026 at 13:02
  • 🤖 AI Analyzed: May 12, 2026 at 13:38 (36 min after Collected)
Web Site Multilingualization SaaS AI Shuriiman

Storm Inc. (Headquarters: Minato-ku, Tokyo; Representative Director: Akira Toyama) announced that its website multilingualization service 'AI Shuriiman' has been adopted by Sony Bank Inc. (Headquarters: Chiyoda-ku, Tokyo; Representative Director and President: Keiji Minami) for its website and personal internet banking. This will enable the use of Sony Bank's website and the internet banking screen after login in English, in addition to Japanese, realizing multilingual services for a wide range of customers, including foreign residents.

[Background of AI Shuriiman's Introduction]

Sony Bank has been providing English services through translators for a wide range of customers, including foreign residents. Based on its policy of providing products and services equally to all customers, it emphasizes disseminating information simultaneously in Japanese and English.

However, securing resources for translators and content creation, coupled with complicated internal processes, made it challenging to achieve both translation quality and speed in English translation.

Against this background, there was a demand to establish a system that could continuously disseminate information quickly and timely, while ensuring quality through the use of automatic translation.

[Reasons for Selecting AI Shuriiman]

Sony Bank places importance on the translation quality and accuracy of expression required of a financial institution, and reliability in operation was a crucial decision factor when utilizing automatic translation. 'AI Shuriiman' was highly evaluated for its ability to control translations by registering glossaries and notation principles (notation rules), enabling consistent translations even for content containing specialized terms and cautionary expressions. Furthermore, its system for precisely specifying items to be translated and its comprehensive support system by a dedicated team, from introduction to operation, were major features that ensured continuous and secure use. From these points, 'AI Shuriiman' was adopted as a service that can achieve multilingual information dissemination with both quality and speed.

[Features of AI Shuriiman]

1. Prevention of mistranslations through glossaries

In internet banking, expressions that prevent misunderstandings are crucial, such as terms related to transactions and cautionary notes. 'AI Shuriiman,' based on glossaries (dictionaries) and notation rules, controls the translation of specialized terms, proper nouns, and cautionary expressions, suppressing variations in notation and shifts in meaning between languages. This ensures consistent guidance in each language, even on major screens after login.

2. Extensive support by a dedicated team

During implementation, a multilingual onboarding program is conducted to provide extensive support until the service launch. After implementation, a dedicated customer support team resolves all multilingual-related concerns.

3. Exclusion of personal information from translation

In internet banking, personal information such as customer names and account numbers is displayed on the screen. 'AI Shuriiman' allows the dedicated support team to set up the exclusion of such personal information from translation during implementation. This creates an environment where users can feel secure, as personal information is not sent to the translation server.

[About the Introduced Sites]

Sony Bank Website (sonybank.jp) and Personal Internet Banking

Supported languages: Japanese, English

[About AI Shuriiman]

'AI Shuriiman' is a website multilingualization service provided by Storm Inc. In addition to a highly accurate AI translation engine, it features glossary and notation rule management functions, a personal information translation exclusion function, and a dedicated team support system, and has been adopted by numerous corporate websites, including financial institutions. Multilingualization can be achieved by simply installing a tag on an existing website, requiring no website modifications.

AI Shuriiman Service Site: https://ai-translate.com

[Functions of AI Shuriiman]

■ Highly accurate translation

AI translation + AI proofreading + human proofreading: a 3-stage translation flow function. By combining AI translation with proprietary dictionary technology, proofreading by ChatGPT, and manual human proofreading, it achieves higher accuracy and naturalness than conventional machine translation. This ensures that website content is accurately and naturally conveyed to overseas customers and business partners.

■ Easy implementation with simple settings

By default, the language automatically switches based on the browser language, so no complicated settings are required. Of course, detailed customization is also possible.

■ Ultra-fast page display

Optimization of transfer processes and caching are uniquely performed to control the display of translation results at the fastest possible speed. For optimized pages, this is approximately 0.05 seconds.