Bridal-Specific AI 'Speria Bridal' Integrates Data with Wedding Management System 'ES'

Speria, the developer of the customer service AI 'Speria,' and MakeIT, provider of the 'ES' wedding and banquet management system, launched a data integration between the two systems in May 2026. This integration is provided as 'Speria Bridal,' a solution specializing in the bridal industry.

'Speria' is an AI platform that analyzes consultation conversations to support everything from record-keeping (charts) and education (coaching) to marketing. With this integration, AI automatically records and summarizes consultation conversations, directly updating the 'ES' CRM. This eliminates much of the manual data entry that planners previously performed after meetings, allowing them to dedicate more time to direct client planning.

Key Integration Points: - Bi-directional Data Sync: Customer and visit appointment info in 'ES' can be synced to 'Speria Bridal,' and AI-generated charts can be automatically pushed to 'ES.' - Automatic Meeting Summaries: AI transcribes and structures conversations from both in-person and online meetings, automatically updating 'ES' via API. - Goal of Reducing Entry Time by Two-Thirds: Future updates aim to expand data input capabilities beyond simple summaries, with a target of reducing administrative workload by approximately 66%.

About 'Speria Bridal': Implemented in major hotels and guesthouses, it has over 20,000 hours of analysis records. It generates charts and transition documents with one-tap recording, and monitors meeting quality and potentialトラブル signals.