Scene Live Files Patent for 'AI Live Assist Technology' in Interview Support AI Product 'bq-Recruit' to Eliminate Hiring Unfairness

Scene Live Inc. (Headquarters: Osaka City, Osaka Prefecture, President and CEO: Ryosuke Isomura, hereinafter: Scene Live) is pleased to announce that it has filed a patent application for its 'AI Live Assist Technology,' which analyzes interview dialogue in real-time and supports interviewers within its interview support AI product, 'bq-Recruit (B-Q Recruit)'.

This technology aims to solve issues such as mismatched hires and early employee turnover by eliminating variations in information due to differences in interviewer skills. We strive to realize 'hiring where all candidates are evaluated fairly and judged appropriately,' while supporting the sound organizational growth of companies.

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Challenges in Hiring Environments Causing Unfairness

Current hiring environments face three structural challenges stemming from unavoidable human factors and environmental changes.

'Variations in Interview Quality' and 'Hiring Unfairness' Caused by Interviewer Dependence

The quality of interviews tends to be influenced by uncertain factors such as the interviewer's experience, skills, subjectivity, and their condition on the day. The resulting 'variations in interview quality' lead to differences in the amount and quality of information obtained, which directly impacts subsequent hiring decisions.

For candidates, this translates to 'hiring unfairness' where the final outcome is influenced by 'who conducts the interview.' For companies, it results in increased costs that hinder mismatched hires, early turnover, and ultimately, organizational growth.

'Interviewer Training' is Not Easy Due to Busy Workplaces

Training interviewers is not easy. Many hiring staff juggle this role with their primary responsibilities, making it difficult to secure time for systematic learning. Furthermore, interview knowledge tends to be siloed and difficult to standardize into a reproducible 'model' for the organization.

'Attracting Talent' Becomes Dependent on Individuals in a Seller's Market

In today's severe seller's market, companies are also facing the new challenge of 'recruiting activities to be chosen by excellent talent.' It's no longer enough to simply assess candidates; companies must achieve a shared understanding through the interview process of where each candidate's fundamental needs align with the company's offerings and appeal. However, the current reality for many companies is that even this process of shared understanding depends on the individual skills of the interviewer.

As a result, many companies continue to grapple with hiring accuracy issues while interview skills remain dependent on individuals. We developed this technology to address these inefficiencies in the hiring process.

Solution Approach Offered by 'bq-Recruit'

The interview support AI product, 'bq-Recruit,' is a product that provides consistent support from pre-interview preparation to post-interview review and evaluation, starting with AI assistance during the interview.

By utilizing 'bq-Recruit,' we aim to improve the quality of interviews across all aspects and consistently support the quality of subsequent hiring decisions. In addition to supporting interviewer training, the mechanism of AI assistance during interviews helps to continuously enhance interview quality and the accuracy of hiring decisions based on that information.

Three Areas Supported by 'bq-Recruit's' 'AI Live Assist Technology'

Assistance with Deepening Questions (Question Assist)

In response to a candidate's statements, the system provides real-time prompts for points and perspectives to delve deeper into (e.g., 'Why did you think that?', 'Can you give a specific example?'). This assists interviewers in asking questions that deepen the conversation, regardless of their experience or situation. By increasing the resolution of understanding about the candidate, it clarifies the basis for subsequent hiring decisions.

Analysis of Candidate Needs (Attract Assist)

The AI automatically extracts and organizes 'hopes, conditions, concerns, and priorities' from the candidate's speech, allowing the interviewer to engage in conversation while understanding what the candidate values and what makes them anxious. This promotes tailored motivation and attraction for each candidate, contributing to higher offer acceptance rates and preventing mismatches after hiring.

Visualization of Dialogue Topics (Process Assist)

The system visualizes in real-time which topics were discussed and for how long during the entire interview, prompting the interviewer to notice any missed themes or imbalances in content. It supports the comprehensive coverage of necessary points within the limited interview time, ensuring that the interview concludes with sufficient information for hiring decisions.

Regarding Patent Application

'bq-Recruit' has filed a patent application for the aforementioned 'AI Live Assist Technology.'

This initiative towards obtaining a patent is a strong declaration of our commitment to long-term engagement in solving issues of dependency and unfairness in hiring, and our continuous investment in research and development to resolve them through the power of technology.

The Future Aimed for by 'bq-Recruit'

Through the new standard for interviews brought about by 'bq-Recruit,' we aim to maximize the potential of both individuals and organizations, bringing about the following futures for each of the three parties:

For Candidates

We shape an interview experience where their strengths and aspirations are accurately conveyed, unaffected by differences in interviewer experience or skills. Based on this information, we aim to create fair opportunities open to all candidates, who can then receive hiring decisions that are fair and satisfactory.

For Companies

We encourage a move away from dependent interview skills and hiring decisions, supporting the acquisition of a reproducible hiring process for the organization. Consequently, we will work towards reducing mismatched hires and improving post-hire retention and performance.

For Society

By improving the accuracy of hiring matches, we promote the optimal placement of individuals where they can fully utilize their abilities. As more people find success, we will contribute to the realization of a healthy labor market where 'value circulates correctly' for both organizations and individuals.

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We at Scene Live will continue to evolve our services based on customer feedback, walk alongside our customers, and contribute to the further growth and development of companies, under our mission to 'Create a New Standard and Eliminate Societal Inefficiencies.'

Company Overview

Company Name

Scene Live Inc.

Established

April 1, 2011

President and CEO

Ryosuke Isomura

Location

9F, NANKAI Bingomachi Bldg., 3-4-1 Bingomachi, Chuo-ku, Osaka City, Osaka 541-0051, Japan

Business Activities

Sales Tech SaaS Business

Development and operation of outbound call system 'lisnavi'

Development and operation of inbound call system 'OSORA'

HR Tech SaaS Business

Development and operation of interview support AI product 'bq-Recruit'

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