Scene Live Announces Partnership with HR Service Provider LiB

Scene Live, a company providing call systems such as 'lisnavi' and 'OSORA' (Headquarters: Osaka, Japan; CEO: Ryosuke Isomura), has announced a partnership with LiB (Headquarters: Minato-ku, Tokyo; CEO: Yosuke Matsumoto), a provider of HR services. This partnership establishes a system to provide one-stop support for inside sales and call center operations, ranging from the provision of immediate-impact personnel to site setup and operational improvement. Scene Live has supported the efficiency and productivity of corporate inside sales and call center operations through the development and provision of the outbound call system 'lisnavi' and the inbound call system 'OSORA'. However, they have received many inquiries from customers stating that they 'lack the personnel to operate the tools even after introduction' or 'cannot establish a site structure due to high recruitment and training costs.' Against this background, by combining LiB's personnel matching support for experienced inside sales and call center staff with Scene Live's high-performance call systems and customer success support, they will provide end-to-end support from system introduction to personnel acquisition and site setup, backing the construction of structures for customer business success. In this partnership, Scene Live will introduce LiB's personnel provision service to customers facing challenges in securing and recruiting talent. This enables smooth setup and expansion of call operations, reduction of time and costs in recruitment activities, and reduction of training and follow-up man-hours. The personnel provided through LiB are immediate-impact staff, including those with experience in call center and inside sales operations. They flexibly provide personnel who can handle telework, ranging from SV and manager classes to call staff. Moving forward, they will continue to work on expanding total solutions that combine systems that optimize operations and personnel that drive the field.