MapBoost Adds Korean, Chinese, and English Review Reply Function, Establishing Multilingual AI Responses for Restaurants with High Inbound Customer Traffic
Mycat Inc. has added a multilingual AI reply function to its AI review reply tool, "MapBoost," supporting Korean, Chinese, and English. This new feature is aimed at restaurants and other businesses that attract a large number of inbound tourists. It automatically detects the language of a review, generates a reply in the same language, and provides a Japanese translation for the owner to check, helping businesses to engage with foreign customers and avoid missed opportunities.
📋 Article Processing Timeline
- 📰 Published: March 30, 2026 at 05:11
Mycat Inc. (Headquarters: Meguro-ku, Tokyo) is pleased to announce that it has added a review reply function that supports Korean, Chinese, and English to its AI review reply tool, MapBoost (https://mapboost.space).
Tool URL: https://mapboost.space/tools/multilingual-reply
The Challenge of Responding to Reviews in the Age of Inbound Tourism
According to statistics from the Japan National Tourism Organization (JNTO), the number of foreign visitors to Japan in 2024 exceeded 30 million (Source: JNTO). With the increase in inbound tourists, there has been a rise in reviews written in Korean, Chinese, and English on Google Business Profiles.
However, many businesses, especially restaurants, do not have staff who can handle foreign languages, and the response rate to reviews in foreign languages is significantly lower than for those in Japanese. Not replying to a review can give the next foreign customer who sees it the impression that "this establishment is not welcoming to foreigners," leading to a loss of business opportunities.
How the New Feature Works
The multilingual review reply function automatically detects reviews in foreign languages and generates an AI-powered reply in the same language.
Supported Languages
- Korean (한국어)
- Simplified Chinese (简体中文)
- Traditional Chinese (繁體中文)
- English
Feature Workflow
1. Retrieves reviews from Google Business Profile
2. AI automatically detects and translates foreign language reviews
3. AI analyzes the content of the review (e.g., thanks, questions, complaints)
4. Automatically generates a draft reply in the same language
5. The store owner confirms and posts the reply with a single click
Japanese Translation Provided
A Japanese translation is displayed alongside the generated reply, so even owners who do not understand the foreign language can grasp the content of the reply before posting.
Responding to Negative Reviews
Even for negative reviews of 2 stars or less, the tool generates a reply with an appropriate tone. The AI creates a polite text that shows apology and a willingness to improve, while being based on facts.
For business owners with a high volume of inbound customers, we encourage you to try MapBoost's multilingual reply feature.
▼ Details on this matter
https://mapboost.space/news/multilingual-reply
■ Company Profile
Company Name: Mycat Inc.
Established: February 5, 2025
Location: 2-7-22 Mita, Meguro-ku, Tokyo
Business: Planning, development, and operation of AI-based services for small to medium-sized enterprises and individuals
Latest News: https://mapboost.space/news
Corporate Site: https://mycat.business
Contact: [email protected]