"MapBoost" Adds Korean, Chinese, and English Review Reply Functionality for Restaurants Targeting Inbound Tourists
Mycat Inc. has launched a multilingual AI reply feature for its "MapBoost" tool, targeting restaurants and businesses with high inbound tourist traffic. The new function supports Korean, Chinese (Simplified/Traditional), and English, automatically detecting the language of a Google Business Profile review and generating a reply in the same language. This helps businesses that lack foreign-language staff to respond to international customer feedback, preventing potential loss of customers who might perceive non-response as unwillingness to serve foreigners. The feature also includes Japanese translations for business owners and is capable of generating appropriate, apologetic responses to negative reviews.
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- 📰 Published: March 30, 2026 at 05:11
Mycat Inc. (Headquarters: Meguro-ku, Tokyo) announces the addition of a review reply function for Korean, Chinese, and English to its AI review reply tool, "MapBoost" (https://mapboost.space).
Tool URL: https://mapboost.space/tools/multilingual-reply
Challenges in Responding to Reviews in the Inbound Tourism Era
According to statistics from the Japan National Tourism Organization (JNTO), the number of foreign visitors to Japan surpassed 30 million in 2024 (Source: JNTO). With the increase in inbound tourists, there has been a rise in reviews written in Korean, Chinese, and English on Google Business Profiles.
However, many businesses, including restaurants, do not have staff capable of handling foreign languages, and the response rate to foreign-language reviews is significantly lower compared to Japanese reviews. Not replying to a review can give future foreign customers the impression that "this establishment is not welcoming to foreigners," leading to a loss of business opportunities.
How the New Feature Works
The multilingual review reply function automatically detects foreign-language reviews and generates an AI-powered reply in the same language.
Supported Languages
- Korean (한국어)
- Simplified Chinese (简体中文)
- Traditional Chinese (繁體中文)
- English
Feature Workflow
1. Fetches reviews from your Google Business Profile.
2. AI automatically detects and translates foreign-language reviews.
3. AI analyzes the content of the review (e.g., appreciation, question, complaint).
4. Automatically generates a draft reply in the same language.
5. The business owner can review and then post the reply with a single click.
Japanese Translation Included
A Japanese translation is provided alongside the generated reply, allowing business owners who do not understand the foreign language to comprehend the content of the reply before posting.
Responding to Negative Reviews
For negative reviews (2 stars or lower), the feature generates a reply with an appropriate tone. The AI creates a polite message based on facts, expressing apology and a willingness to improve.
We encourage business operators who attract many inbound tourists to try MapBoost's multilingual reply feature.
▼ Details on this matter
https://mapboost.space/news/multilingual-reply
■ Company Profile
Company Name: Mycat Inc.
Established: February 5, 2025
Location: 2-7-22 Mita, Meguro-ku, Tokyo
Business: Planning, development, and operation of AI-based services for small and medium-sized enterprises and individuals.
Latest News: https://mapboost.space/news
Corporate Site: https://mycat.business
Contact: [email protected]