"MapBoost" Adds Multilingual AI Reply Function for Reviews Supporting Korean, Chinese, and English – New Multilingual AI Replies for Restaurants with High Inbound Customer Acquisition

Mycat Inc. (Headquarters: Meguro-ku, Tokyo) announces the addition of a review reply function supporting Korean, Chinese, and English to its AI review reply tool "MapBoost" (https://mapboost.space).

Tool URL: https://mapboost.space/tools/multilingual-reply

Challenges in the Inbound Era

According to Japan National Tourism Organization (JNTO) statistics, the number of foreign visitors to Japan surpassed 30 million in 2024 (Source: JNTO). With the increase in inbound tourism, Google Business Profiles are seeing a rise in reviews in Korean, Chinese, and English.

However, many businesses, especially restaurants, lack staff who can handle foreign languages, resulting in significantly lower reply rates for foreign language reviews compared to Japanese ones. Not replying to reviews can give the impression that a business is unreceptive to foreign customers, leading to a loss of potential customers.

How the New Feature Works

The multilingual review reply function automatically detects foreign language reviews and generates AI replies in the same language.

Supported Languages

・Korean (한국어)

・Simplified Chinese (简体中文)

・Traditional Chinese (繁體中文)

・English (English)

Function Flow

1. Acquire reviews from Google Business Profile

2. AI automatically detects foreign language reviews and translates them.

3. AI analyzes the review content (e.g., thanks, questions, complaints).

4. AI automatically generates a reply draft in the same language.

5. Store owner confirms and posts the reply with a single click.

Japanese Translation Included

The generated reply also includes a Japanese translation, allowing owners who do not understand foreign languages to grasp the content of their replies before posting.

Handling Negative Reviews

For negative reviews (2 stars or less), the AI generates replies with an appropriate tone, aiming for polite responses based on facts, while expressing apologies and willingness to improve.

Businesses attracting many inbound customers are encouraged to try MapBoost's multilingual reply feature.

▼ Details on this matter:

https://mapboost.space/news/multilingual-reply

Company Overview

Company Name: Mycat Inc.

Established: February 5, 2025

Location: 2-7-22 Mita, Meguro-ku, Tokyo

Business Description: Planning, development, and operation of services for SMEs and individuals utilizing AI.

Latest News: https://mapboost.space/news

Corporate Site: https://mycat.business

Inquiries: info@mycat.business

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