Luup and Osaka City's Kita, Konohana, and Suminoe Wards Sign Partnership Agreement

Luup Co., Ltd. (Headquarters: Shinagawa-ku, Tokyo; CEO: Daiki Okai; hereinafter "Luup") and Osaka City's Kita, Konohana, and Suminoe Wards are pleased to announce that they have signed a partnership agreement concerning the verification of joint port utilization on public land for shared bicycles and other services, effective April 23, 2026 (Thu).

Background

With the mission of "creating infrastructure that makes the entire city feel like a station," Luup operates the micro-mobility sharing service "LUUP" to solve mobility issues across Japan. Currently, the service has over 17,900 ports and has surpassed 6 million app downloads, growing into one of Japan's largest micro-mobility sharing services (※).

In the Osaka area, services began in April 2021 in the Kita (Umeda) and Minami (Namba) districts, and the Tennoji area. Services are now available in all wards of Osaka City, with over 2,300 ports.

Osaka City is working with businesses to create a safe, secure, and convenient environment for shared bicycles and similar services, including demonstration experiments. This is because promoting shared bicycles and other services can lead to increased visitor circulation, improved mobility convenience for citizens, CO2 reduction, and measures against abandoned bicycles, contributing to environmental protection and health promotion.

Looking ahead to city-wide expansion of shared bicycle services, it is expected that installing ports on public land and allowing vehicles from multiple operators to use them jointly will further enhance mobility convenience for citizens and promote service adoption.

With the signing of this partnership agreement, Luup will install new ports at a total of 10 locations: 6 in Kita Ward, 2 in Konohana Ward, and 2 in Suminoe Ward, to verify the effectiveness of joint port utilization on public land and its future direction. Luup will continue to focus on safety awareness and measures in collaboration with local governments, evolving the service to be used with peace of mind by everyone in the community.

※...Research by Luup. Comparison based on publicly available information regarding the number of ports nationwide by micro-mobility sharing operators as of July 2024, and publicly available information regarding app download numbers by micro-mobility sharing operators as of July 2025.

Details of the Partnership Agreement

(1) Agreement Signing Date: April 23, 2026 (Thu)

(2) Role Allocation

1 Ward Offices (Kita, Konohana, Suminoe Wards)

- Overall management of verification for joint port utilization on public land

- Free provision of public property for port installation for this project

- Procedures for necessary permits and approvals for port installation related to the implementation of this project

- Dissemination and public relations of initiatives related to this project

2 Luup Co., Ltd.

- Assistance in preparing documents related to necessary permits and approvals for port installation for the implementation of this project

- Maintenance and management of bicycles, ports, etc., related to the implementation of this project

- Operation of this project

- Measures against illegal parking of project vehicles near ports

- Dissemination and public relations to promote the use of shared bicycles and ports

- Conducting user surveys and collecting, organizing, and analyzing various data related to this project, and providing said data to Osaka City (excluding personal information)

- Promoting rules and manners for bicycle use among users

Introduction to Public Land Ports

Public land ports are as follows. Other ports can be confirmed on the app's map screen.

● Suminoe Ward Office (Suminoe Ward)

Address: 3-1-17 Misaki, Suminoe-ku, Osaka-shi, Osaka Prefecture

Parking Capacity: 13 units

● Nishi-Umeda Park (Kita Ward)

Address: 2-6 Umeda, Kita-ku, Osaka-shi, Osaka Prefecture

Parking Capacity: 15 units

● Nakanoshima Park (Kita Ward) Osaka-shi, Kita-ku, Nakanoshima 1-1, Osaka Prefecture Parking Capacity: 5 units

● Kita Ward Office / Kita Citizen's Center (Kita Ward) 2-1-27 Ougimachi, Kita-ku, Osaka-shi, Osaka Prefecture Parking Capacity: 5 units

● Konohana Ward Office (Konohana Ward) 1-8-4 Kasugadekita, Konohana-ku, Osaka-shi, Osaka Prefecture Parking Capacity: 10 units

"LUUP" Service Overview

- Content: Micro-mobility sharing

- Details: Using the smartphone app "LUUP," users can ride electric kickboards, electric-assist bicycles, and electric seat boards, and travel between ports located throughout the city.

- Usage Fees: Basic ride fee of 50 yen (tax included) + time-based fee of 20 yen per minute (tax included) *Fees may vary in some areas.

- Regarding the use of electric kickboards and electric seat boards:

Users must complete 1 registration of age verification documents and 2 a perfect score on the traffic rules test within the app to use these services.

- Insurance:

Compensation is provided for property damage, personal injury, and personal injuries sustained during an accident while riding LUUP.

https://support.luup.sc/hc/ja/articles/360051962573

[Company Profile (URL: https://luup.sc/)]

- Location: 7th Floor, FORECAST Gotanda WEST, 8-9-5 Nishi-Gotanda, Shinagawa-ku, Tokyo

- Representative: Daiki Okai

- Founded: July 2018

- App Download URL: https://ride-your-city.luup.sc/Myjb/cfcdb04a

*The LUUP app can be used on devices with iOS 16 or later, iPhone 8 or later (excluding iPhone SE 1st generation), and Android OS 10.0 or later. Please update the app to the latest version before use.

*Regarding notation: The company name is written as "株式会社Luup" and the service name as "LUUP."

[Inquiries Regarding This Matter]

- Service Inquiries: https://support.luup.sc/hc/ja/requests/new