LEVECHY Expands FAQ Page on Service Site to Enhance Customer Service Experience
LEVECHY Co., Ltd. has completed the renewal of the FAQ page for its real estate crowdfunding service 'LEVECHY' on May 13, 2026. The update introduces an AI chatbot and expands the number of FAQ items by 1.5 times to improve the customer experience.
📋 Article Processing Timeline
- 📰 Published: May 19, 2026 at 21:00
- 🔍 Collected: May 19, 2026 at 12:31
- 🤖 AI Analyzed: May 19, 2026 at 16:30 (3h 58m after Collected)
LEVECHY Co., Ltd. (Location: Akasaka, Minato-ku, Tokyo; CEO: Masashi Taka), which operates the smart asset management service 'LEVECHY' starting from 10,000 yen, has announced that the renewal of the FAQ page on its service site (levechy.com) was completed on Wednesday, May 13, 2026, following its initial publication and feature expansion in February 2026.
Aiming to Improve Customer Service Experience and Embodying 'Making Investment an Everyday Occurrence Rather Than Something Special'
Since the launch of the LEVECHY service in June 2023, over 25,000 investors have registered. The company has received thousands of inquiries, primarily from registered investors. Based on the questions and feedback received, LEVECHY has expanded the functionalities of the FAQ page and completed its renewal.
The company will continue to embody its vision of 'making investment an everyday occurrence rather than something special' and aim to enhance the quality of the service experience for all investors.
1. Introduction of AI Chatbot
LEVECHY has introduced 'LEVECHY AI Support (Beta),' which saves users the trouble of searching through FAQ items. Users can inquire in text about specific questions or unclear points by clicking the speech bubble icon in the bottom right corner of the FAQ page.
2. FAQ Items Expanded by 1.5 Times
Based on thousands of questions and opinions from investors, the content of the inquiry page has been expanded. Specifically, items related to 'Member Registration' and 'Troubleshooting,' which had a high volume of inquiries, have been added.
3. Strengthening the Customer Support System
To enhance the quality of the service experience for investors, LEVECHY has established a dedicated system for customer support.
About LEVECHY
LEVECHY is a real estate crowdfunding service that allows users to complete everything online, from member registration and investment application to receiving dividends, starting with a smart asset management of 10,000 yen. It enables investments tailored to individual budgets and allows users to invest in a wide variety of properties starting at 10,000 yen per unit, using a scheme previously available only to real estate investment professionals.
LEVECHY Official Website: https://levechy.com/
About LEVECHY Co., Ltd.
LEVECHY Co., Ltd. was founded in 2012 and started its business with office leasing.
Since 2020, under the concept of 'firmly passing on good things to the next era while incorporating new elements,' the company has been developing the renovation brand 'JP-BASE.'
In June 2023, it released 'LEVECHY,' a real estate crowdfunding service that eliminates the 'large initial investment' and 'hassle of rental management' common in general real estate investing, allowing asset formation starting from 10,000 yen per unit. This business is operated as a Type 3 and 4 operator under the Act on Specified Joint Real Estate Ventures. 'LEVECHY' provides real estate investment opportunities by allowing everything from registration to investment and dividend receipt to be completed online.
Company Profile
Company Name: LEVECHY Co., Ltd.
Location: 5th Floor, Akasaka Plus Building, 1-11-28 Akasaka, Minato-ku, Tokyo
Established: January 2012
Representative: Masashi Taka
Business Activities:
1. Development and operation of the real estate crowdfunding business 'LEVECHY'
2. Development and operation of the next-generation office & residence creation business 'JP-BASE'
3. Office leasing, property management, asset management, and investment businesses
Website: https://levechy.jp/
Aiming to Improve Customer Service Experience and Embodying 'Making Investment an Everyday Occurrence Rather Than Something Special'
Since the launch of the LEVECHY service in June 2023, over 25,000 investors have registered. The company has received thousands of inquiries, primarily from registered investors. Based on the questions and feedback received, LEVECHY has expanded the functionalities of the FAQ page and completed its renewal.
The company will continue to embody its vision of 'making investment an everyday occurrence rather than something special' and aim to enhance the quality of the service experience for all investors.
1. Introduction of AI Chatbot
LEVECHY has introduced 'LEVECHY AI Support (Beta),' which saves users the trouble of searching through FAQ items. Users can inquire in text about specific questions or unclear points by clicking the speech bubble icon in the bottom right corner of the FAQ page.
2. FAQ Items Expanded by 1.5 Times
Based on thousands of questions and opinions from investors, the content of the inquiry page has been expanded. Specifically, items related to 'Member Registration' and 'Troubleshooting,' which had a high volume of inquiries, have been added.
3. Strengthening the Customer Support System
To enhance the quality of the service experience for investors, LEVECHY has established a dedicated system for customer support.
About LEVECHY
LEVECHY is a real estate crowdfunding service that allows users to complete everything online, from member registration and investment application to receiving dividends, starting with a smart asset management of 10,000 yen. It enables investments tailored to individual budgets and allows users to invest in a wide variety of properties starting at 10,000 yen per unit, using a scheme previously available only to real estate investment professionals.
LEVECHY Official Website: https://levechy.com/
About LEVECHY Co., Ltd.
LEVECHY Co., Ltd. was founded in 2012 and started its business with office leasing.
Since 2020, under the concept of 'firmly passing on good things to the next era while incorporating new elements,' the company has been developing the renovation brand 'JP-BASE.'
In June 2023, it released 'LEVECHY,' a real estate crowdfunding service that eliminates the 'large initial investment' and 'hassle of rental management' common in general real estate investing, allowing asset formation starting from 10,000 yen per unit. This business is operated as a Type 3 and 4 operator under the Act on Specified Joint Real Estate Ventures. 'LEVECHY' provides real estate investment opportunities by allowing everything from registration to investment and dividend receipt to be completed online.
Company Profile
Company Name: LEVECHY Co., Ltd.
Location: 5th Floor, Akasaka Plus Building, 1-11-28 Akasaka, Minato-ku, Tokyo
Established: January 2012
Representative: Masashi Taka
Business Activities:
1. Development and operation of the real estate crowdfunding business 'LEVECHY'
2. Development and operation of the next-generation office & residence creation business 'JP-BASE'
3. Office leasing, property management, asset management, and investment businesses
Website: https://levechy.jp/
FAQ
What is the minimum investment for LEVECHY?
You can invest in various properties starting from 10,000 yen per unit.
Does LEVECHY have good customer support?
Yes, in May 2026, they expanded their FAQ and introduced an AI chatbot along with a specialized customer support team.
Who operates LEVECHY?
It is operated by LEVECHY Co., Ltd., founded in 2012 and headquartered in Akasaka, Minato-ku, Tokyo.