A New Proposal to Reduce Redeliveries: Launch of an Integrated Mailbox and Delivery Box

Extage Inc. (Chuo-ku, Osaka; CEO: Kenta Noguchi) will begin sales of the 'EXCITECH Delivery Box' for detached houses under the EXCITECH brand. With a 70% non-installation rate of delivery boxes in Japan and price increases by major courier companies, this product aims to solve challenges in the logistics industry and improve the efficiency of receiving packages at home.

■ Background 1: Price hikes by major delivery companies
In recent years, the demand for courier services has increased due to the expansion of e-commerce, making labor shortages and the burden of redelivery major issues in the logistics industry. This situation, often referred to as the '2024 Problem,' requires improvements in delivery efficiency.
Furthermore, Yamato Transport, a major delivery company, revised its shipping rates in October 2025, implementing an average price increase of about 3.5%. This trend is expected to continue beyond fiscal 2026.
Reducing redeliveries and reviewing receiving methods have become vital themes for both businesses and users, creating a need for an environment where packages can be received on the first attempt.

■ Background 2: The current reality of a mere 30% delivery box installation rate
On the other hand, the installation of delivery boxes in general households in Japan remains insufficient.
According to a survey published on LIFULL HOME'S, about 70% of rental apartments do not have delivery boxes, and older buildings tend to have lower installation rates. (Data from June 2025, according to Extage research)

■ Delivery box subsidies are being provided by local governments nationwide
In response to this situation, an increasing number of local governments across the country—such as Yokohama, Kagoshima, Omihachiman, Settsu, and Niiza—are establishing subsidy programs to support the installation of delivery boxes.

■ Examples of local governments providing subsidies:
Yokohama City: Subsidizes half of the purchase price, up to 5,000 yen for individual homes. Implemented as crime prevention under the 'Yokohama Secure Box Installation Support Project.' Reducing redeliveries is also expected to cut CO2 emissions and alleviate driver shortages.
Kagoshima City: Subsidizes up to 20,000 yen.
Omihachiman City: Up to 10,000 yen.
Settsu City: Half of the purchase price, up to 15,000 yen.
Niiza City: Detached houses: up to 20,000 yen / Apartment complexes: up to 200,000 yen.

■ To local government officials
We can offer special pricing for local governments if our product is selected as a designated delivery box eligible for subsidies. If you are promoting the purchase and installation of delivery boxes through citizen subsidies, we can deliver at special rates. Please contact Kawano: info@extage.jp

■ The truly needed delivery box for 2026 is complete
Based on these circumstances, the EXCITECH delivery box was designed from the perspective of 'what kind of receiving environment is truly necessary to reduce redeliveries.'
This product features an integrated mailbox that allows for multiple drop-offs. Equipped with an acrylic window, it provides visibility so contents can be easily checked.
Additionally, a hydraulic damper ensures the door closes slowly. Unusually for the industry, the keys for the mailbox and delivery box are standardized into a single key.
Through such meticulous innovations, a safe, 'truly usable delivery box' that users will want to utilize 365 days a year has been completed.
We propose the EXCITECH delivery box as a new option contributing to the reduction of receiving burdens while balancing redelivery reduction and convenience.

[Product Features]
■ Receive letters and packages separately.
The EXCITECH delivery box features the industry's first integrated design. While standard delivery boxes often cannot accept multiple deliveries if a mailbox is attached, our structure places the mailbox below the top door, allowing users to extract 'only letters' or 'only packages.'

■ Opens lightly, closes slowly. Safe even for children.
The use of a hydraulic damper makes opening light and ensures slow closing even if let go, preventing finger-pinching accidents. Furthermore, standardizing the lock for the bottom door and mailbox unifies key management, enhancing daily usability.

■ Product Details
EXCITECH DELIVERY BOX
Price: 26,999 yen (tax included)
Material: Steel plate
Size: W41 x D44.5 x H90.3 cm
Max drop size from top door: Approx. W33 x D20.5 x H20 cm
Max drop size from bottom door: Approx. W33 x D36 x H63 cm
Weight: Approx. 17.5kg
Load capacity: Up to 3kg from top door; up to 40kg from bottom door
Contents: Instruction manual, 2 keys, hex wrench, protective cushion, 2 spare screws for bottom plate, 2 delivery box stickers, magnetic instruction plate for couriers
Waterproof rating: IP55
Colors: Black, Gray
Retailers: Amazon, Rakuten, Yahoo! Shopping
Release Date: May 19, 2026

■ About EXCITECH
EXCITECH is a lifestyle brand produced by Extage Inc. Seeking to reduce minor inconveniences in busy daily lives, we develop items like business bags, suitcases, Peltier vests, and business backpacks. Many have become bestsellers on major e-commerce platforms. EXCITECH will continue to propose environments that naturally encourage stepping forward.

■ Seeking sales partner companies and local governments
We are looking forward to collaborating with new partners in preparation for future sales.