ELTOA Launches: Conversational AI Virtual Human Expanding Corporate Brand Experience with Brand Visuals, Experience, and Dialogue Design
ELTOA Inc. has officially released "ELTOA," an AI-powered virtual human that integrates high-definition CG, generative AI visuals, and advanced conversational AI. It is designed to overcome challenges such as labor shortages and the limitations of existing AI chatbots, offering fully customizable virtual humans that embody a company's brand identity. ELTOA creates unprecedented brand experiences across various touchpoints like stores, offices, exhibitions, and online customer service by understanding context and providing high-quality, customized responses.
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- 📰 Published: May 11, 2026 at 18:30
- 🔍 Collected: May 11, 2026 at 10:01
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ELTOA Inc. has officially released "ELTOA," a virtual assistant that integrates high-definition CG, generative AI visuals, and advanced conversational AI.
"ELTOA" is not merely an automated response program; it is a fully customizable virtual human designed to embody a company's brand identity as its "face." Through the realism provided by high-definition CG and consistent generative AI visuals, combined with high-quality customized responses that understand context, it creates unprecedented brand experiences at all touchpoints, including stores, offices, exhibitions, and online customer service.
## Challenges ELTOA Solves
Currently, many companies are introducing AI chatbots and avatars due to factors such as labor shortages and the need for remote work environments. However, their widespread adoption has also brought various challenges:
* Discrepancy with brand image
* Degradation of customer experience quality due to selective questions and monotonous responses
* Low utilization rates in actual operational settings
ELTOA is not just an AI dialogue tool; it is an AI virtual assistant that achieves unparalleled brand experience quality by integrating brand visuals, user experience, and dialogue design throughout the entire process.
## Concept
"From what only humans can answer, to what humans cannot answer."
It creates an experience as if a person were truly there.
Concept Movie
## ELTOA's Strengths
### Brand Visual Design
Building a personality and visuals that embody the brand's worldview.
Fabrica., with a proven track record in both design and technology, leverages its expertise in VI (Visual Identity) development, art direction, and experience content creation to realize personality design, speaking style, and visual expression optimized for each company and brand.
From photorealistic to stylized anime-like visuals, it's possible to create virtual assistants that don't merely "look" a certain way, but meticulously extract brand elements to embody the brand's worldview itself.
"Virtual Assistant RiCA" visuals that can withstand any angle, including challenging upward shots that are difficult to express in CG.
### Experience Design
Designing all customer touchpoints for smooth behavioral change.
Many companies face challenges where adopted tools are not utilized by customers or do not lead to desired behavioral changes. Most of these issues stem from insufficient experience design prior to implementation.
ELTOA meticulously anticipates scenarios such as "where customers encounter the brand," "what they feel," and "how their behavior changes," and designs the entire flow. It goes beyond mere tool implementation support, building a consistent brand experience by bridging digital and real-world touchpoints, including web, exhibitions, stores, and facility signage.
### Dialogue Design
Designing the overall impression a brand seeks through "speaking style and listening style."
Every brand, product, and service possesses a unique personality, an appealing individuality. ELTOA proposes consistent communication, not only in word choice but also in tone of voice, reaction patterns, and even emphasis.
Furthermore, two-way interaction is essential for conversation. Listening styles are also customized to understand intentions and context. Behavior can be finely adjusted according to the setting, enabling dialogue suitable for the brand experience.
### Response Technology
Reproducing "human-like" natural communication through technology.
When speaking with someone face-to-face, people catch not only the conversation content but also their expressions, gestures, and even pauses. ELTOA standardizes natural dialogue control by leveraging large language models (LLMs) to deeply understand user intentions and conversational context. Non-verbal communication such as expressions, gaze, and nodding is also controlled in real-time in sync with generated speech. Furthermore, the model for expressing Japanese speech mouth movements is developed independently, not relying on existing libraries. The focus is not just on responses, but on a high-quality dialogue experience that feels like "talking to a human."
## Example Use Cases
ELTOA can be utilized in all areas requiring communication to enhance customer experience through dialogue, as well as brand awareness/branding/loyalty improvement.
* Corporate and Brand Communication: Brand experiences that generate buzz
* Exhibitions and Commercial Facilities: Product explanations and customer service
* Reception and Concierge: Unattended service at hotels and companies
* Education and Care: Empathetic and repetitive interactions
* Entertainment: Dialogue content with a unique worldview
Exhibitions, Commercial Facilities
Keywords:
"ELTOA" is not merely an automated response program; it is a fully customizable virtual human designed to embody a company's brand identity as its "face." Through the realism provided by high-definition CG and consistent generative AI visuals, combined with high-quality customized responses that understand context, it creates unprecedented brand experiences at all touchpoints, including stores, offices, exhibitions, and online customer service.
## Challenges ELTOA Solves
Currently, many companies are introducing AI chatbots and avatars due to factors such as labor shortages and the need for remote work environments. However, their widespread adoption has also brought various challenges:
* Discrepancy with brand image
* Degradation of customer experience quality due to selective questions and monotonous responses
* Low utilization rates in actual operational settings
ELTOA is not just an AI dialogue tool; it is an AI virtual assistant that achieves unparalleled brand experience quality by integrating brand visuals, user experience, and dialogue design throughout the entire process.
## Concept
"From what only humans can answer, to what humans cannot answer."
It creates an experience as if a person were truly there.
Concept Movie
## ELTOA's Strengths
### Brand Visual Design
Building a personality and visuals that embody the brand's worldview.
Fabrica., with a proven track record in both design and technology, leverages its expertise in VI (Visual Identity) development, art direction, and experience content creation to realize personality design, speaking style, and visual expression optimized for each company and brand.
From photorealistic to stylized anime-like visuals, it's possible to create virtual assistants that don't merely "look" a certain way, but meticulously extract brand elements to embody the brand's worldview itself.
"Virtual Assistant RiCA" visuals that can withstand any angle, including challenging upward shots that are difficult to express in CG.
### Experience Design
Designing all customer touchpoints for smooth behavioral change.
Many companies face challenges where adopted tools are not utilized by customers or do not lead to desired behavioral changes. Most of these issues stem from insufficient experience design prior to implementation.
ELTOA meticulously anticipates scenarios such as "where customers encounter the brand," "what they feel," and "how their behavior changes," and designs the entire flow. It goes beyond mere tool implementation support, building a consistent brand experience by bridging digital and real-world touchpoints, including web, exhibitions, stores, and facility signage.
### Dialogue Design
Designing the overall impression a brand seeks through "speaking style and listening style."
Every brand, product, and service possesses a unique personality, an appealing individuality. ELTOA proposes consistent communication, not only in word choice but also in tone of voice, reaction patterns, and even emphasis.
Furthermore, two-way interaction is essential for conversation. Listening styles are also customized to understand intentions and context. Behavior can be finely adjusted according to the setting, enabling dialogue suitable for the brand experience.
### Response Technology
Reproducing "human-like" natural communication through technology.
When speaking with someone face-to-face, people catch not only the conversation content but also their expressions, gestures, and even pauses. ELTOA standardizes natural dialogue control by leveraging large language models (LLMs) to deeply understand user intentions and conversational context. Non-verbal communication such as expressions, gaze, and nodding is also controlled in real-time in sync with generated speech. Furthermore, the model for expressing Japanese speech mouth movements is developed independently, not relying on existing libraries. The focus is not just on responses, but on a high-quality dialogue experience that feels like "talking to a human."
## Example Use Cases
ELTOA can be utilized in all areas requiring communication to enhance customer experience through dialogue, as well as brand awareness/branding/loyalty improvement.
* Corporate and Brand Communication: Brand experiences that generate buzz
* Exhibitions and Commercial Facilities: Product explanations and customer service
* Reception and Concierge: Unattended service at hotels and companies
* Education and Care: Empathetic and repetitive interactions
* Entertainment: Dialogue content with a unique worldview
Exhibitions, Commercial Facilities
Keywords: