Foreign Talent Industry Shifts from 'Recruitment' to 'Retention'. AI Retention Support Platform 'KIZASHI' Detects Small Changes Early, Begins Pre-Negotiations

e-Bridge Co., Ltd. has started accepting pre-negotiations for 'KIZASHI,' an AI retention support platform for registered support organizations, supervisory organizations, and accepting companies. It aims to prevent reliance on individual expertise and visualize support quality in foreign talent assistance, anticipating system changes in April 2027.
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  • 📰 Published: April 30, 2026 at 18:57
  • 🔍 Collected: April 30, 2026 at 10:31
  • 🤖 AI Analyzed: April 30, 2026 at 21:40 (11h 9m after Collected)
e-Bridge Co., Ltd. (Headquarters: Kofu City, Yamanashi Prefecture; Representative Director: Tsubasa Kobayashi) has announced the start of document downloads and pre-negotiation acceptance for "KIZASHI" (https://kizashi.asia/), an AI retention support platform that assists registered support organizations, supervisory organizations, and accepting companies in understanding the status of foreign talent, prioritizing responses, and recording/reporting, ahead of its official release.

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KIZASHI is a platform that, starting with regular interviews with foreign talent, identifies small changes and signs of anxiety that are often hard to see in daily support operations, and organizes the priority of individuals who require attention.

In April 2027, the Ikusei Shuro system is scheduled to be implemented, replacing the Technical Intern Training Program, and stricter requirements for registered support organizations under the Specified Skilled Worker system are also anticipated.

Going forward, registered support organizations and supervisory organizations will be required to more clearly demonstrate not just that they are "providing support," but who they are supporting, how they are supporting them, and how the content of that support is being recorded and reported.

Anticipating these system changes, KIZASHI is scheduled for official release on May 11, 2026, as a mechanism to prevent foreign talent support from becoming reliant on individual expertise and to visualize support quality.

■ Towards April 2027 System Start: An Era Demanding Review of Support Systems

In April 2027, the systems surrounding foreign talent support will undergo significant changes.

For registered support organizations, stricter requirements for support managers and support staff are expected, with standards indicating the number of Specified Skilled Workers that one support staff member can be responsible for, and the number of affiliated organizations.

Similarly, for supervisory organizations, with the transition to the Ikusei Shuro system, permit requirements and personnel system development as supervisory support organizations will be demanded. For supervisory support organizations, standards such as fewer than 8 Ikusei Shuro implementers and fewer than 40 Ikusei Shuro foreign nationals per full-time executive/staff member are indicated.

This is not merely a change in personnel allocation rules.

If the placement of support staff and full-time executives/staff becomes necessary, operating costs will naturally increase. On the other hand, if the value of support fees and supervision fees cannot be explained to accepting companies, it will be difficult to maintain or revise prices.

Therefore, from now on, it will be important not to simply say "we are providing support," but to visibly record the content of support, decisions, response history, and reports.

■ Challenges Occurring at the Support Front Line

Many challenges are already occurring at the foreign talent support front line.

- Support quality tends to vary among staff members
- Difficulty in grasping changes in status before and after visits or interviews
- Individuals may not express their true feelings, and problems become serious when they surface
- Reporting to companies often relies on staff members' memory or individual notes
- Difficulty in explaining the actual state of support to management and accepting companies

These are not merely issues of operational efficiency but also management challenges that can lead to turnover, transfers, and loss of trust.

The environment for foreign talent has changed, but the front line has not yet changed.

■ What is KIZASHI?

KIZASHI is a retention support platform that continuously monitors changes in foreign talent's status and visualizes early signs that require support.

It conducts regular interviews with foreign talent in their native language to check their status regarding work, life, relationships, and health. Based on their responses and comments, AI organizes signs that require confirmation, allowing support staff to identify individuals who should be prioritized.

Additionally, it supports the visualization and improvement of support content through interview guides that organize key points to check during interviews, and reports that can be used for reporting to companies.

https://kizashi.asia/

This allows for early detection of individuals who need support, without relying solely on the experience and intuition of staff members, and enables the accumulation of response content as an organization.

■ The Future KIZASHI Aims For

From "accepting" foreign talent to an industry that "supports retention."

KIZASHI aims to transform foreign talent support from relying solely on individual staff members' experience and intuition to a system that can be improved based on continuous status monitoring and record-keeping.

Creating an environment where foreign talent can work with peace of mind is not only for their benefit but also a critical management issue for accepting companies, registered support organizations, and supervisory organizations (supervisory support organizations).

KIZASHI aims to set a new standard for retention support by quickly noticing small changes in foreign talent and connecting them to necessary support.

■ About Pre-Negotiation Acceptance

Ahead of its official launch on May 11, 2026, KIZASHI is accepting pre-negotiations for registered support organizations, supervisory organizations (supervisory support organizations), and accepting companies.

Materials summarizing the service overview and usageイメージ can be downloaded from the form below.