Retirement DX "YAMEMASUU" Significantly Expands Service Launched in January, Introducing Third-Party Harassment Consultation Desk

COCORO Consulting Co., Ltd. has significantly expanded its corporate retirement DX platform "YAMEMASUU," which launched in January 2026, by adding a third-party harassment consultation desk option managed by administrative scriveners. This enhancement enables "YAMEMASUU" to address not only retirement procedures but also in-service workplace issues and consultation needs, evolving into a comprehensive platform that supports companies in preventing turnover, managing human capital, and strengthening compliance.
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  • 📰 Published: April 27, 2026 at 18:00
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COCORO Consulting Co., Ltd. (Head office: Gunma Prefecture, Representative Director: Fumie Yamamoto) has announced a significant expansion of the service functions for its corporate retirement DX platform "YAMEMASUU," which commenced operations in January 2026. The company has now launched a third-party harassment consultation desk option provided by administrative scriveners. With this enhancement, YAMEMASUU will evolve into a comprehensive platform that supports companies in preventing employee turnover, managing human capital, and strengthening compliance systems, by addressing not only the notification and procedural support during retirement but also workplace issues and consultation needs that arise during employment.

**Human Capital Management with YAMEMASUU**

**Development Background**

In recent years, many companies have prioritized securing and retaining talent, and responding to human capital management as critical issues. Meanwhile, workplaces face challenges such as:

* Inability to consult anyone about deteriorating relationships with superiors.
* Difficulty reporting harassment to internal company channels.
* Fear of disadvantage if reporting to the human resources department.
* Enduring until the limit and suddenly resigning.
* Resignation reasons ending with "personal reasons," leaving the true cause unknown.

From this background, the necessity for a consultation outlet prior to resignation, not just during the retirement process, has increased.

**Overview of New Features**

**Third-Party Harassment Consultation Desk (Optional)**

Administrative scriveners impartially receive consultations, organize and record their contents, and support reporting and coordination with the company as necessary.

**Main Scope of Support:**

* Receiving harassment consultations and workplace consultations.
* Organizing and documenting consultation contents chronologically.
* Proposing improvements to the company (within the contract scope).
* Support for building recurrence prevention systems.

*Note: This service does not include fact-finding, disciplinary judgments, or legal judgments.*

**Traditional Function: Retirement Notification Desk**

Even when employees find it difficult to directly notify the company of their resignation, smooth expression of intent, organization of necessary information, and handling of documents can proceed through a third-party channel.

**Examples of Support:**

* Receiving resignation notifications.
* Confirming final working day and desired resignation date.
* Confirming requests for paid leave.
* Confirming return of company assets.
* Guiding necessary documents.
* Identity verification and record management.

**Organizational Improvement Report Function**

Provides companies with analysis and improvement suggestion reports based on consultation trends, resignation reasons trends, and departmental issues.

**Anticipated Report Content:**

* Trends in consultation cases by department.
* Trends in harassment consultations.
* Classification of resignation reasons.
* Trends in management challenges.
* Top 5 priority improvement items, etc.

**What "YAMEMASUU" Aims For**

"YAMEMASUU" regards retirement not merely as a reduction in personnel but as crucial data for organizational improvement. Furthermore, by identifying in-service concerns early, it aims to contribute to:

* Preventing turnover.
* Improving the workplace environment.
* Developing managers.
* Strengthening compliance.
* Enhancing recruitment competitiveness.

**Target Companies for Introduction:** Companies wishing to improve talent retention rates / Companies whose internal consultation desks are not functioning / Companies wishing to establish harassment prevention systems / Companies with high turnover rates / Companies wishing to strengthen human capital disclosure / Companies with a high ratio of on-site personnel, such as manufacturing, logistics, care, and service industries.

**Representative Comment**

"It is not uncommon for companies to only see problems right before an employee resigns. Ideally, a mechanism to listen to voices at an earlier stage is needed. Our 'YAMEMASUU' system will contribute to creating a better environment for both companies and employees by addressing not only retirement but also in-service concerns."

Fumie Yamamoto, Representative Director

**Future Function Expansions Planned:**

* Anonymous initial consultation reception function.
* AI-driven consultation trend analysis.
* Industry-specific turnover comparison data.
* Collaboration with management improvement training.
* Advanced human capital management reporting.

**Company Overview**

COCORO Consulting Co., Ltd.
Location: Gunma Prefecture
Business: Corporate consulting / Retirement DX support / Organizational improvement support / Operation and implementation of training for large corporations, etc.

**Contact for this matter:**

COCORO Consulting Co., Ltd.
(Accepted via inquiry form or official website)

https://www.cocoro23.com