Air Cargo Optimization Platform "CargoLabo" Fully Implemented by Keiline Logistics. Significant Improvement in Cargo Tracking Man-Hours through Real-Time Tracking Function.
CargoLabo Inc.'s air cargo optimization platform "CargoLabo" has been fully implemented by Keiline Logistics Co., Ltd. This implementation enables real-time freight tracking in collaboration with 271 airlines worldwide, significantly reducing the time and effort previously spent on manual tracking and inquiry handling, thereby improving operational efficiency and customer service.
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CargoLabo Inc. (Headquarters: Chuo-ku, Osaka City, Osaka Prefecture; Representative Director: Norikuni Inaba; hereinafter referred to as "CargoLabo"), which provides an operational optimization platform for the air cargo industry, is pleased to announce that its real-time cargo tracking (tracking) function has been successfully implemented and is now in full operation at Keiline Logistics Co., Ltd. (Headquarters: Chuo-ku, Tokyo; President and CEO: Ako Hiraoka; hereinafter referred to as "Keiline Logistics").
## Background of Implementation: Man-hours for Air Cargo Specific Tracking Operations
Until now, Keiline Logistics had to spend a significant amount of time and effort on manual tasks, such as individually checking multiple airline systems and making inquiries by phone or email, to grasp the transportation status of air cargo shipped to various parts of the world. In particular, when irregularities such as delays in booked flights occurred, inquiries from shippers such as "Where is it now?" concentrated, placing a heavy burden on the staff in charge. At times, the handling of such situations depended on the person in charge's past experience and responsiveness, leading to challenges in terms of operational efficiency and customer satisfaction.
## Results of Implementation: Elimination of Cargo Tracking Man-hours through "Fully Automated Tracking" in Collaboration with 271 Companies
Through the recent implementation of CargoLabo, the latest data on cargo transportation is automatically acquired and aggregated from 271 airlines worldwide, achieving the following results:
- **Automation of Real-time Tracking:** Real-time cargo status from 271 airlines worldwide is automatically aggregated on-screen through API integration.
- **Immediacy of Information:** The system automatically updates status 24 hours a day, 365 days a year. The latest information is always reflected, even at night or on holidays.
- **Faster Anomaly Detection:** In the event of flight delays or cargo offloading, the notification email function immediately alerts the person in charge. This enables proactive reporting to shippers.
"24/7 automated tracking system. Immediate email notification in case of irregularities, enabling proactive response."
## Comment from the Implementing Company
Keiline Logistics Co., Ltd., Air Cargo Business Division, Export Consolidation Section, Person in Charge
"Until now, air cargo tracking was an extremely analog task, where staff members had to manually update information by visiting various airline websites. CargoLabo's real-time tracking function seamlessly integrates complex data from the air cargo industry.
After implementation, the most significant change we feel is the 'room to breathe for the front line.' The daily confirmation work with airlines, which used to take several hours, has drastically decreased, allowing us to dedicate more time to value-added tasks. In the air cargo industry, where delays in digitalization have been pointed out, we are confident that this implementation is a major step towards enhancing our competitiveness."
## Comment from Norikuni Inaba, Representative Director of CargoLabo Inc.
We are truly honored that Keiline Logistics, a leader in the air cargo industry, has chosen to utilize our CargoLabo platform. Air cargo transportation is a cornerstone of the global supply chain, but many challenges remain in terms of operational automation and visibility. Going forward, we will leverage the power of technology to provide an environment where the entire industry can be freed from 'simple tasks' and focus on 'non-routine tasks.'
## About CargoLabo
CargoLabo is an operational optimization platform specialized for the air cargo industry. It integrates data between airlines, freight forwarders, and shippers, digitalizing booking, tracking, and document management, thereby supporting the reduction of logistics costs and maximization of operational efficiency.
## Company Overview
### Keiline Logistics Co., Ltd.
- Headquarters: 30F, Office Tower X, Harumi Island Triton Square, 1-8-10 Harumi, Chuo-ku, Tokyo
- Representative: Ako Hiraoka, President and CEO
- Date of Establishment: October 25, 1960
- Business Activities: Agency services for air and sea cargo import/export operations, customs brokerage, and airline agency services
- Corporate Website: https://www.klinelogistics.com/jp/
### CargoLabo Inc.
- Headquarters: 6F-269, Osaka Center Building, 4-1-3 Kyutaro-machi, Chuo-ku, Osaka City, Osaka Prefecture
- Representative: Norikuni Inaba, Representative Director
- Date of Establishment: July 1, 2020
- Business Activities: Development and provision of "CargoLabo," an operational optimization platform specialized for air cargo
- Corporate Website: https://www.cargolabo.com/
## Background of Implementation: Man-hours for Air Cargo Specific Tracking Operations
Until now, Keiline Logistics had to spend a significant amount of time and effort on manual tasks, such as individually checking multiple airline systems and making inquiries by phone or email, to grasp the transportation status of air cargo shipped to various parts of the world. In particular, when irregularities such as delays in booked flights occurred, inquiries from shippers such as "Where is it now?" concentrated, placing a heavy burden on the staff in charge. At times, the handling of such situations depended on the person in charge's past experience and responsiveness, leading to challenges in terms of operational efficiency and customer satisfaction.
## Results of Implementation: Elimination of Cargo Tracking Man-hours through "Fully Automated Tracking" in Collaboration with 271 Companies
Through the recent implementation of CargoLabo, the latest data on cargo transportation is automatically acquired and aggregated from 271 airlines worldwide, achieving the following results:
- **Automation of Real-time Tracking:** Real-time cargo status from 271 airlines worldwide is automatically aggregated on-screen through API integration.
- **Immediacy of Information:** The system automatically updates status 24 hours a day, 365 days a year. The latest information is always reflected, even at night or on holidays.
- **Faster Anomaly Detection:** In the event of flight delays or cargo offloading, the notification email function immediately alerts the person in charge. This enables proactive reporting to shippers.
"24/7 automated tracking system. Immediate email notification in case of irregularities, enabling proactive response."
## Comment from the Implementing Company
Keiline Logistics Co., Ltd., Air Cargo Business Division, Export Consolidation Section, Person in Charge
"Until now, air cargo tracking was an extremely analog task, where staff members had to manually update information by visiting various airline websites. CargoLabo's real-time tracking function seamlessly integrates complex data from the air cargo industry.
After implementation, the most significant change we feel is the 'room to breathe for the front line.' The daily confirmation work with airlines, which used to take several hours, has drastically decreased, allowing us to dedicate more time to value-added tasks. In the air cargo industry, where delays in digitalization have been pointed out, we are confident that this implementation is a major step towards enhancing our competitiveness."
## Comment from Norikuni Inaba, Representative Director of CargoLabo Inc.
We are truly honored that Keiline Logistics, a leader in the air cargo industry, has chosen to utilize our CargoLabo platform. Air cargo transportation is a cornerstone of the global supply chain, but many challenges remain in terms of operational automation and visibility. Going forward, we will leverage the power of technology to provide an environment where the entire industry can be freed from 'simple tasks' and focus on 'non-routine tasks.'
## About CargoLabo
CargoLabo is an operational optimization platform specialized for the air cargo industry. It integrates data between airlines, freight forwarders, and shippers, digitalizing booking, tracking, and document management, thereby supporting the reduction of logistics costs and maximization of operational efficiency.
## Company Overview
### Keiline Logistics Co., Ltd.
- Headquarters: 30F, Office Tower X, Harumi Island Triton Square, 1-8-10 Harumi, Chuo-ku, Tokyo
- Representative: Ako Hiraoka, President and CEO
- Date of Establishment: October 25, 1960
- Business Activities: Agency services for air and sea cargo import/export operations, customs brokerage, and airline agency services
- Corporate Website: https://www.klinelogistics.com/jp/
### CargoLabo Inc.
- Headquarters: 6F-269, Osaka Center Building, 4-1-3 Kyutaro-machi, Chuo-ku, Osaka City, Osaka Prefecture
- Representative: Norikuni Inaba, Representative Director
- Date of Establishment: July 1, 2020
- Business Activities: Development and provision of "CargoLabo," an operational optimization platform specialized for air cargo
- Corporate Website: https://www.cargolabo.com/