In our SNS and Web content operational support targeting cram schools, we have generated a new achievement: increasing the number of inquiries from 5 to 25 per month (an approximately 5-fold increase).
This initiative serves as an additional case study following our previously published educational support track record. It is an update that demonstrates the reproducibility and evolution of a customer attraction model that links SNS with blogs.
[1. Background: The Phase of Further Improvement from Existing Measures] In the targeted cram school, although they had achieved some results through SNS utilization in the past, challenges in the "next growth phase" became apparent, such as: - The number of inquiries maxed out and stalled - SNS is growing, but it does not lead to applications - Traffic from search engines is weak
Based on past support experiences, BOTANICO implemented measures to evolve the strategy into an integrated design of "SNS x Blog" rather than relying solely on SNS.
[2. Strategy Overview: Customer Attraction Design Updating the Existing Model] In this measure, in addition to conventional SNS operations, we strengthened the user funnel combined with blog content. The main initiatives are as follows:
SNS Measures (Continued Strengthening) - Broadcasting class scenery videos - Expanding awareness via Reel videos - Optimizing event funnels
Blog Measures (New Strengthening) - Producing article content based on search needs - Broadcasting specific know-how on grade improvement and exam preparation - Enhancing success stories and content for parents
Funnel Design - SNS -> Blog -> Inquiry - Blog -> Trust Formation -> Inquiry
In addition to existing success patterns, we newly constructed a "content funnel that deepens understanding."
[3. Results: Inquiries Grew Further by 5 Times] After implementing the measures, we achieved the following results: - Number of inquiries: 5/month -> 25/month (approx. 5-fold) - Number of sessions: 180% year-on-year
In particular, the flow of "SNS -> Blog -> Inquiry" was established, leading to improvements in the quality of inquiries and the closing rate.
[4. Exceptionality: Existing Success... (Text truncated)]
FACT BOX
- Source: PR TIMES
- Category: Survey