AI Network Solution Launches 'IT Resident Support + IT Consulting Services' for Japanese Companies in Indonesia

AI Network Solution (AINS), based in Jakarta, Indonesia, and led by Representative Shohei Arai, has officially launched its 'IT Resident Support + IT Consulting Services' for Japanese companies operating in Indonesia. The company is offering free IT consultation sessions until the end of July 2026, allowing clients to meet with Japanese experts who have deep knowledge of the Indonesian IT landscape. Additionally, for contracts signed by the end of July, the first five companies will receive a one-year free PoC for an IT asset management tool. The background for this launch is the chronic IT operational issues faced by Japanese companies in Indonesia. A survey conducted by AINS in August 2025 among 76 Japanese companies revealed that the 'lack of a dedicated IT promotion manager' was the top challenge. Furthermore, a contradiction exists where companies consult with local IT staff but fail to reach solutions. The service provides a combination of resident engineers and Japanese IT consultants, covering a wide range of areas from servers to M365. Case studies include a parts manufacturer that faced security risks due to the lack of IT staff, and a trading company struggling with overtime for employees handling IT as a secondary duty. Reasons for choosing AINS include strategic consultation in Japanese, zero recruitment costs, and the accumulation of IT knowledge.