Break Through Organizational Challenges from Changes in People's Hearts! Launch of "EQ Breakthrough Organizational Development" to Foster Self-Driven Organizations through EQ (Emotional Intelligence) and Dialogue

Ai-Field Inc. (Headquarters: Edogawa-ku, Tokyo; Representative Director: Eriko Suga) has officially launched "EQ Breakthrough Organizational Development," a dialogue-based organizational development program that sustainably transforms relationships, organizational culture, and results through internal human change, centered on nurturing EQ (emotional intelligence) and dialogue.

This program addresses complex organizational challenges faced by modern companies, such as increasing turnover rates, mental health issues, stagnation in manager development, employee passivity, and harassment. It focuses on "people's emotional intelligence" and "quality of relationships" to fundamentally break through organizational stagnation.

As a result, it aims to enhance work engagement (vitality, enthusiasm, and immersion in work) and employee engagement (understanding and empathy for the company's direction, and a proactive desire to contribute).

This promotes the formation of what our company defines as a "strong organization."

*What our company defines as a "strong organization" is:

An organization where each employee:
- Understands their own strengths and weaknesses
- Respects differences
- Helps and contributes to each other

An organization where people resonate with each other, continue to grow flexibly, and overcome difficult situations together.

■ Development Background | Organizations don't change with systems and training alone

In recent years, while interest in human capital management and well-being has grown, many companies have voiced concerns such as:
"Even after conducting training, behavior doesn't change."
"Even after establishing systems, the organization doesn't move."

Through over 20 years of experience in EAP (Employee Assistance Programs), career support, and organizational development, Ai-Field Inc. has come to believe that the starting point for organizational transformation is not "taught skills," but rather the process of internal awareness and changes in emotional functioning within individuals.

"EQ Breakthrough Organizational Development" systematizes this philosophy and puts it into a practical form.

■ What is EQ Breakthrough Organizational Development?

EQ Breakthrough Organizational Development is a dialogue-based, practical organizational development program designed with a natural and sustainable growth process:

Changes in people's hearts → Changes in relationships → Changes in organization

By enhancing EQ (emotional intelligence), it creates a strong organizational culture through five steps:

① Deepen self-understanding

② Deepen understanding of others and lead to mutual understanding (everyone working understands their own strengths and weaknesses)

③ Create a space for dialogue (create a space for relationships where mutual characteristics are utilized and respected)

④ Build trusting dialogue (improve the quality of dialogue)

⑤ Dialogue for goal achievement (aim for a state where individuals and organizations can be self-driven)

Through this five-step process of organizational development, we aim for a strong organizational culture of gratitude and praise.

A feature of the program flow is that it integrates organizational diagnosis, interviews, workshops, coaching, and outcome analysis, and is custom-designed according to the organization's challenges and growth stage.

Overall picture of EQ Breakthrough Organizational Development, which forms a strong organizational culture through the process of acquiring dialogue skills that foster emotional intelligence.

Implementation of workshops to deepen self-understanding to mutual understanding and build a life vision through one's social role and the company.

■ Main Support Contents (Examples)

Organizational diagnosis and current situation assessment through interviews

EQ/Well-being assessment

Individual counseling through EAP/Career/KPI coaching

Workshops/training to foster emotional intelligence

Executive coaching

Outcome analysis and proposal for next year's measures

Support for fostering corporate culture

EQ/Well-being assessment [EQ Career Canvas]

■ Implementation Track Record and Results

To date, it has been implemented in multiple industries, including manufacturing, construction, and video production companies, achieving results such as manager development, engagement improvement, and turnover rate reduction.

In one company, after introducing this program for the purpose of developing management candidates, performance increased by approximately 3.5 billion yen over about three years.
Instead of directly supporting sales, by continuously igniting the emotional fire within people, the program enhanced work engagement and employee engagement, leading to improved business performance.

■ Social Evaluation and External Collaboration

Ai-Field Inc. participates in initiatives related to "Utilization of Mental Health Services in the Workplace" promoted by the Ministry of Economy, Trade and Industry, and its program is featured in the "Guide to Investing in and Practicing 'Mental Health' in Health Management."

Furthermore, in October 2025, it was registered as a service provider in "Welcoco - Mental Health Service Selection Support Tool," a tool for selecting mental health-related services.

■ Our Vision for "Dialogue that Nurtures EQ (Emotional Intelligence)"

Eriko Suga, Representative Director, Ai-Field Inc.

Balancing IT company management and home care for father-in-law in April 2006

The "power of the heart" and the influence of human relationships discovered through caring for her father-in-law.

Twenty years ago, while busy managing an IT company as a director and focusing on internal human resource development, I experienced home care for my father-in-law. At that time, my father-in-law's care.