[Shinsaibashi PARCO x Daimaru Shinsaibashi Store x Kokuyo] New 'PARCO Daimaru Refresh Room' Opened to Improve Rest Quality
Daimaru Shinsaibashi Store and Shinsaibashi PARCO have opened a dedicated 'PARCO Daimaru Refresh Room' within the facility to support the 'emotional labor' of staff.
📋 Article Processing Timeline
- 📰 Published: April 2, 2026 at 20:30
- 🔍 Collected: April 2, 2026 at 13:36
- 🤖 AI Analyzed: April 21, 2026 at 06:21 (448h 44m after Collected)
On April 1, Daimaru Shinsaibashi Store and Shinsaibashi PARCO opened a new refresh room exclusively for staff within the Shinsaibashi PARCO building. The facility area is 60 tsubo, meaning the rest spaces inside the building have been expanded to approximately 140% of the total for both Daimaru Shinsaibashi Store and Shinsaibashi PARCO, and about double for Shinsaibashi PARCO alone. As securing human resources becomes a social challenge, we will back up the sales floor by creating a comfortable working environment to assist tenant companies in their recruitment activities.
## Creating an Environment that Supports 'Emotional Labor'
In recent years, 'emotional labor,' which requires communication involving emotions, has been gaining attention. This facility supports physical and mental recovery from both the aspects of spatial design and event management. We aim to naturally encourage a change of pace and communication among staff, as well as physical recovery, thereby raising the quality of breaks.
In terms of operations, based on the needs of sales staff revealed in surveys, we will irregularly hold short, easy-to-participate events themed around 'interaction among staff,' 'psychological recovery,' and 'hints for sales.'
- Survey Period: February 2026
- Target: 142 tenant stores in Shinsaibashi PARCO
- Method: Web survey
In fact, in a questionnaire survey of sales staff conducted in February 2026, the most requested ES (Employee Satisfaction) service for the facility was 'enhanced break spaces,' followed by 'connections among staff,' 'psychological fulfillment and well-being,' and 'improving sales skills.'
Although it was a minority, there were also responses desiring to express their 'self, outside of being a sales staff member.' We believe that creating opportunities where staff can show a different side of themselves outside of work is also a role for future rest spaces.
*What is emotional labor: Work that requires...
## Creating an Environment that Supports 'Emotional Labor'
In recent years, 'emotional labor,' which requires communication involving emotions, has been gaining attention. This facility supports physical and mental recovery from both the aspects of spatial design and event management. We aim to naturally encourage a change of pace and communication among staff, as well as physical recovery, thereby raising the quality of breaks.
In terms of operations, based on the needs of sales staff revealed in surveys, we will irregularly hold short, easy-to-participate events themed around 'interaction among staff,' 'psychological recovery,' and 'hints for sales.'
- Survey Period: February 2026
- Target: 142 tenant stores in Shinsaibashi PARCO
- Method: Web survey
In fact, in a questionnaire survey of sales staff conducted in February 2026, the most requested ES (Employee Satisfaction) service for the facility was 'enhanced break spaces,' followed by 'connections among staff,' 'psychological fulfillment and well-being,' and 'improving sales skills.'
Although it was a minority, there were also responses desiring to express their 'self, outside of being a sales staff member.' We believe that creating opportunities where staff can show a different side of themselves outside of work is also a role for future rest spaces.
*What is emotional labor: Work that requires...