Emimen Co., Ltd. (Headquarters: Nishi-ku, Osaka), which operates a senior home referral business (*1), will begin offering "Kaigo QQ Method Survey Plus" from July 2026. This survey utilizes the QQ method (Quantity and Quality method), based on the research insights of Emeritus Professor Koji Nishikubo of Yamanashi University. This initiative is part of the "Emimen Caregiver Mental Eldercare Room" service, which Emimen has been providing since April of the same year to support employees balancing work and eldercare.
*1: Senior homes collectively refer to the paid elderly care homes, serviced residences for the elderly, and group homes primarily introduced by our company.
Background: The "Invisible Losses" of Business Caregivers and Companies Becoming a Social Issue
Economic losses due to the difficulty of balancing work and eldercare are projected to reach approximately 9.1 trillion yen by 2030 (2024, Ministry of Economy, Trade and Industry). The primary cause is not eldercare leave, but the "invisible loss" of reduced labor productivity among employees who continue to work while providing care (business caregivers). However, companies currently lack quantitative understanding of these losses, making it difficult to recognize them as management risks.
With the advancement of a super-aged society and the legal revisions effective April 2025, companies are required to take concrete measures to "support the balance between work and eldercare." This support is increasingly becoming a management issue rather than just a welfare benefit. Meanwhile, Emimen's dialogues with corporate HR departments have revealed a significant gap in problem recognition. HR personnel with eldercare experience understand the difficulties of balancing and strongly recognize the need for countermeasures.
However, in many cases, personnel without such experience, and management, do not fully recognize this necessity. The number of visible eldercare resignations is limited as a proportion of the total, making it difficult to perceive as a management impact. In reality, the following effects occur daily:
- Mental burden of having to worry about eldercare situations even during work hours. - Interruption of work and decreased concentration due to sudden対応 such as urgent calls from care recipients or related organizations. - Decline in performance due to accumulated physical fatigue from lack of sleep, etc.
While these effects do not appear in superficial figures, they accumulate into losses that cannot be ignored by the company as a whole. However, a structural issue arises where quantitative explanations as management risks cannot be made, leading to a lack of decision-making.
Features: Visualizing "Invisible Losses" as Management Indicators Using the QQ Method
A sample of the survey
The QQ method is a technique that uses a 10-step self-assessment scale to evaluate the decline in the "quantity" and "quality" of work. Professor Nishikubo has conducted research on measuring labor productivity losses using the QQ method and its application to the domain of balancing work and eldercare.
This survey applies the concept of the QQ method to supporting the balance between work and eldercare, based on Professor Nishikubo's research insights. While traditional questionnaires only captured the current situation, this survey visualizes the impact on business operations as economic losses for the company. It is presented in a format that can be used for management decisions to create an environment where employees can balance work and eldercare. By converting the daily productivity decline into monetary terms, the issues felt by HR personnel are transformed into indicators that management can assess. For some companies, losses of tens of millions to over 100 million yen annually are anticipated.
Comment from Professor Koji Nishikubo
The impact of balancing work and eldercare exists not only in visible events like resignations but also widely as productivity decline buried within daily operations. The QQ method aims to quantify these "invisible burdens" and transform them into a form usable for organizational decision-making. I believe this initiative is an important step in visualizing the business caregiver issue not as an individual problem, but as a challenge for corporate management.
Simple Report is Free; Paid Version Offers Cause Analysis and Improvement Measures
Emimen offers "Emimen Caregiver Mental Eldercare Room" free of charge for both initial and operational costs. As part of this service, a simple report summarizing quantitative information such as the number of employees providing care and annual economic losses will be provided free of charge to companies that request an eldercare survey.
The paid version also captures qualitative details, such as differences in eldercare situations by workplace and the specific eldercare circumstances and concerns of individuals. Furthermore, it analyzes the causes of losses and proposes improvement measures and their priorities. It is recommended to conduct the survey about once a year to continuously track the degree of performance decline and link it to future measures. The fee for the paid version starts at 500,000 yen (excluding tax).
In the future, we plan to build a cooperative relationship with Professor Nishikubo to further develop more accurate situation analysis and proposals for improvement measures.
About "Emimen Caregiver Mental Eldercare Room"
This service differs from general Employee Assistance Programs. It goes beyond mere information provision to offer a "one-stop consultation service" that accompanies users from senior home selection through to admission. It is a program that balances "peace of mind" for employees with "smooth coordination" for stakeholders, by visualizing the eldercare situation within the company and supporting the development of systems.
• Service Features:
1) Eldercare Literacy Improvement Content (Videos on eldercare anxiety, insurance systems, balancing work and eldercare, etc.)
2) Dedicated Individual Consultation Service (Experienced professional staff provide direct, individual support)
3) Eldercare Survey
• Fees: Initial and operational costs are free (paid plans available upon request)
Emimen Co., Ltd. Business Overview
As Japan's first impact IPO company, Emimen addresses the challenges of "burden on family caregivers" and "lack of information regarding senior homes" in a super-aged society. By creating a state where "utilizing senior home care is 'positive/normal'" through its business, the company aims to realize a society where families can face "mental eldercare" and the elderly can live with smiles.
<Senior Home Referral Service>
For individuals considering senior home admission and their family caregivers, we provide comprehensive support from selecting a suitable senior home to admission, through careful counseling called "Family Meetings" conducted by coordinators with unique initiatives, abundant knowledge, and experience.
<Care Prime Community Site Operation>
For senior home operators, we support the improvement of senior home service quality so that family caregivers can choose admission with peace of mind, through the operation of a community site.
・Company Name: Emimen Co., Ltd. / Securities Code 9237 (TSE Growth)
・Representative: Masashi Enami, Representative Director
・Head Office Location: 1-8-33 Kyomachibori, Nishi-ku, Osaka City, Osaka Prefecture
・Founded: September 2010
・Capital: 51,661,190 yen (as of the end of April 2026)
・Number of Employees (Consolidated): 262 (as of June 1, 2026)
・Official Website: https://emimen.co.jp/
▼▼"Mental Eldercare" Admission Episodes etc. Being Shared▼▼ Official note: https://note.com/emimen_impact
FACT BOX
- Source: PR TIMES
- Category: サービス開始