Ci Medical Opens Dental CX Base to Support Digital Dentistry and Dental Labs

Ci Medical Co., Ltd., headquartered in Nomi, Ishikawa Prefecture, has opened the new “Dental CX Base.” In addition to strengthening the stable supply of products through its mail-order business, the company aims to support the future of dental clinics and dental laboratories in an increasingly digital environment. Through its nationwide sales bases and staff, Ci Medical will provide healthcare professionals with broader products, services, and support beyond dental e-commerce, strengthening customer relationships and becoming a company that is continuously chosen. Digitalization in dental care and dental technology is accelerating, especially around intraoral scanning. This shift is not merely about introducing devices; it changes the entire workflow and can contribute significantly to both clinical quality and efficiency. However, it is not easy to understand and implement the full range of digital workflows. Through Dental CX Base, Ci Medical will propose total solutions centered on digital devices, tailored to the style of each dental clinic and dental laboratory. Dental CX Base covers four essential areas of dental care: the clinical area, chairside area, imaging diagnosis area, and implant area. Staff with specialized knowledge will guide visitors through optimal solutions. For dental laboratories facing a shortage of technicians, the company will also propose future workflows based on AI and digitalization, as well as the latest CAD/CAM equipment. In the clinical area, visitors can experience a treatment style that uses intraoral scanners, iPads, microscopes, and large monitors to make communication with patients clearer and more detailed. Visualization of scan data, magnified display of treatment sites, and X-ray explanations on large monitors help improve informed consent and patient understanding. The chairside area demonstrates the “OneDaySmile” same-day prosthetic solution, covering the workflow from scanning and design to processing. It includes intraoral scanners, AI design by Dentbird, milling with Coritec ONE, and dedicated blocks for fast, high-precision prosthetic fabrication. It also shows how 3D printers with dedicated washing and curing machines enable quick chairside production of models and auxiliary devices. The imaging diagnosis area offers demonstrations of comprehensive image acquisition, management, and diagnosis using CT systems, panoramic imaging devices, portable X-ray units, IP scanners, intraoral cameras, and intraoral scanners. It also introduces image management software, 3D viewers, cephalometric analysis software, 3D patient imaging with intraoral and face scans, prosthetic fabrication via Dentbird Connect, implant simulation, and surgical guide design and production services. The implant area provides a wide range of implant bodies and related equipment, including scan bodies for long-span cases and online surgical guide creation systems, proposing integrated solutions that combine implants and digital technology. The CAD/CAM area demonstrates a full digital laboratory workflow, from lab scanners and AI-based design software such as Dentbird, Exocad, and Digistell to milling machines, 3D printers, and dedicated washing and curing equipment. It supports a broad range of cases, including prosthetics, dentures, and implant auxiliary devices, helping improve both productivity and quality for dental technicians. Dental CX Base is located in Tokyo, Osaka, and Fukuoka. Visitors may receive special conditions depending on selected devices and packages. Consultation desks are also available for dentists and dental technicians planning to open new practices, as well as for those considering digitalization of clinics or laboratories. After opening or implementation, Ci Medical will continue to provide after-sales follow-up and long-term support. Advance reservations are recommended for smoother visits, though they are not mandatory.