Business Collaboration Support Started with Motoki Nagata, Vice President of pluszero Inc. | Mirai Kyoso Community Achieves Matching with a "Trustworthy AI" Implementation Company
Roadmap Inc.'s Mirai Kyoso Community begins business matching support with pluszero Inc. They aim to implement "Trustworthy AI" using pluszero's proprietary AEI technology to overcome LLM hallucinations in call centers and sales.
📋 Article Processing Timeline
- 📰 Published: April 24, 2026 at 18:00
- 🔍 Collected: April 24, 2026 at 09:31
- 🤖 AI Analyzed: April 24, 2026 at 09:54 (22 min after Collected)
Roadmap Inc. (Headquarters: Chuo-ku, Tokyo; Representative Director: Mami Ishikawa), which operates the next-generation business matching platform "Mirai Kyoso Community" (Future Co-creation Community), has published an interview article with Motoki Nagata, Vice President of pluszero Inc. (Listed on Tokyo Stock Exchange Growth Market, Securities Code: 5132), aiming to realize optimal business collaboration utilizing AI and expert knowledge.
Why we are focusing on "pluszero Inc." now
▼ The company's hidden strengths and track record
- An AI technology company originating from the University of Tokyo that went public on the Tokyo Stock Exchange Growth Market in October 2022.
- An extremely technology-oriented organizational structure where 80% of employees are in technical roles.
- The AI operator for call centers, "miraio," is in preparation for implementation by multiple companies, including four TSE Prime-listed companies such as Tokai Tokyo Securities Co., Ltd., and TSE Standard-listed Horii Food Service Co., Ltd.
- Provides an AI sales simulator that supports productivity improvement of sales organizations and advancement of human resource development, currently used by multiple companies.
▼ Positioning within the industry and proprietary technology
It is not merely an AI contract development company, but concurrently promotes the research and development of AEI (Artificial Elastic Intelligence), a proprietary technology that realizes "Trustworthy AI." It is a rare implementation company within the industry that solves the "reliability problem" of large language models like ChatGPT and provides AI usable in real business fields.
The "Five Collaboration Values" of pluszero that the Mirai Kyoso Community focuses on
The Mirai Kyoso Community will provide matching support in the following four areas for companies considering collaboration with or implementation of pluszero's services.
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[1] Support for implementing AI Operator "miraio"
─────────────────────────────────────────
Features/Strengths:
A Japanese-made AI operator that integrates two types of AI: Deep Learning (responsive AI) and Symbolic Reasoning (deliberative AI).
Implementation Benefits:
Operates 24/7/365, flexibly responding to unexpected conversations. Simultaneously realizes labor cost reduction and service quality improvement.
Track Record:
Already selected by multiple companies, including four TSE Prime-listed companies such as Tokai Tokyo Securities Co., Ltd.
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[2] Support for implementing AI Sales Simulator "Brain Plus for Sales"
─────────────────────────────────────────
Features/Strengths:
Consolidates the know-how of over 2,000 top salespersons. Designed specifically to instill proprietary winning patterns (principles) into sales representatives. Allows practice in an environment close to genuine business negotiations.
Implementation Benefits:
Improves skills of sales representatives. Reduces man-hours for managers.
Track Record:
Already implemented by multiple companies, including financial institutions, Direct Link Co., Ltd., and First Partners Co., Ltd.
─────────────────────────────────────────
[3] LLM Reliability Improvement Solution utilizing AEI Technology
─────────────────────────────────────────
Features/Strengths:
Realizes AI that can be used even in "fields where mistakes are not allowed" such as securities companies and financial institutions.
Implementation Benefits:
Reduces hallucination risks by adding a "left brain (logic/verification)" to general-purpose AI like ChatGPT.
─────────────────────────────────────────
[4] Verbalization of Field Knowledge and Support for AI Implementation
─────────────────────────────────────────
Features/Strengths:
Implements the "craftsmanship" of experts and field judgment logic into AI for call centers, sales, and manufacturing industries.
Implementation Benefits:
Digitalizes personalized know-how and standardizes the productivity and quality of the entire organization.
■ pluszero's Uniqueness Born from the "Fusion of Right and Left Brains"
Corporate Culture:
80% of personnel are in technical roles. A humanities-sciences fusion team crossing mathematics, natural language, software, and hardware is the source of competitiveness.
Differentiation Point:
A unique path of "not relying solely on deep learning." Realizes "Trustworthy AI" with AEI technology that complements the weaknesses of LLMs.
■ Expected Participants and Use Cases
- Call center/Customer support industry: 24-hour response and cost reduction through the introduction of the AI operator "miraio".
- Finance/Securities industry: Utilization of AEI for inquiry responses requiring answer accuracy and reliability.
- Restaurant/Food service chains: Resolving labor shortages by transforming reservation reception and order handling into AI.
- Sales
Why we are focusing on "pluszero Inc." now
▼ The company's hidden strengths and track record
- An AI technology company originating from the University of Tokyo that went public on the Tokyo Stock Exchange Growth Market in October 2022.
- An extremely technology-oriented organizational structure where 80% of employees are in technical roles.
- The AI operator for call centers, "miraio," is in preparation for implementation by multiple companies, including four TSE Prime-listed companies such as Tokai Tokyo Securities Co., Ltd., and TSE Standard-listed Horii Food Service Co., Ltd.
- Provides an AI sales simulator that supports productivity improvement of sales organizations and advancement of human resource development, currently used by multiple companies.
▼ Positioning within the industry and proprietary technology
It is not merely an AI contract development company, but concurrently promotes the research and development of AEI (Artificial Elastic Intelligence), a proprietary technology that realizes "Trustworthy AI." It is a rare implementation company within the industry that solves the "reliability problem" of large language models like ChatGPT and provides AI usable in real business fields.
The "Five Collaboration Values" of pluszero that the Mirai Kyoso Community focuses on
The Mirai Kyoso Community will provide matching support in the following four areas for companies considering collaboration with or implementation of pluszero's services.
─────────────────────────────────────────
[1] Support for implementing AI Operator "miraio"
─────────────────────────────────────────
Features/Strengths:
A Japanese-made AI operator that integrates two types of AI: Deep Learning (responsive AI) and Symbolic Reasoning (deliberative AI).
Implementation Benefits:
Operates 24/7/365, flexibly responding to unexpected conversations. Simultaneously realizes labor cost reduction and service quality improvement.
Track Record:
Already selected by multiple companies, including four TSE Prime-listed companies such as Tokai Tokyo Securities Co., Ltd.
─────────────────────────────────────────
[2] Support for implementing AI Sales Simulator "Brain Plus for Sales"
─────────────────────────────────────────
Features/Strengths:
Consolidates the know-how of over 2,000 top salespersons. Designed specifically to instill proprietary winning patterns (principles) into sales representatives. Allows practice in an environment close to genuine business negotiations.
Implementation Benefits:
Improves skills of sales representatives. Reduces man-hours for managers.
Track Record:
Already implemented by multiple companies, including financial institutions, Direct Link Co., Ltd., and First Partners Co., Ltd.
─────────────────────────────────────────
[3] LLM Reliability Improvement Solution utilizing AEI Technology
─────────────────────────────────────────
Features/Strengths:
Realizes AI that can be used even in "fields where mistakes are not allowed" such as securities companies and financial institutions.
Implementation Benefits:
Reduces hallucination risks by adding a "left brain (logic/verification)" to general-purpose AI like ChatGPT.
─────────────────────────────────────────
[4] Verbalization of Field Knowledge and Support for AI Implementation
─────────────────────────────────────────
Features/Strengths:
Implements the "craftsmanship" of experts and field judgment logic into AI for call centers, sales, and manufacturing industries.
Implementation Benefits:
Digitalizes personalized know-how and standardizes the productivity and quality of the entire organization.
■ pluszero's Uniqueness Born from the "Fusion of Right and Left Brains"
Corporate Culture:
80% of personnel are in technical roles. A humanities-sciences fusion team crossing mathematics, natural language, software, and hardware is the source of competitiveness.
Differentiation Point:
A unique path of "not relying solely on deep learning." Realizes "Trustworthy AI" with AEI technology that complements the weaknesses of LLMs.
■ Expected Participants and Use Cases
- Call center/Customer support industry: 24-hour response and cost reduction through the introduction of the AI operator "miraio".
- Finance/Securities industry: Utilization of AEI for inquiry responses requiring answer accuracy and reliability.
- Restaurant/Food service chains: Resolving labor shortages by transforming reservation reception and order handling into AI.
- Sales