Unifying Information, Streamlining Team Medical Care: Pilot Launch of Medical Operations Support Platform "kotomos"

Medical & Technologies, Inc. (Headquarters: Meguro-ku, Tokyo; Representative Director: Sousuke Hirayama) is pleased to announce the pilot launch of "kotomos (コトモス)", a medical operations support platform that connects fragmented medical information and supports team medical care using smartphones and AI. We will also exhibit at "International Modern Hospital Show 2026", Japan's largest medical IT exhibition, to be held in July 2026.

kotomos Service Site

https://kotomos-cloud.com/

Background of Development

─ "Staff Shortages" and "Digital Fatigue" in Medical Settings

Against the backdrop of the "Work Style Reform for Physicians" that came into effect in April 2024, medical institutions face the increasingly critical challenge of balancing the quality of medical care with the sustainability of operations with limited staff. As recruitment becomes more difficult and recruitment costs through agencies rise, there is a growing need to create operational structures that do not rely solely on increasing personnel.

Meanwhile, medical settings often coexist with electronic health records, departmental systems, paper, fax, and internal phone systems (PHS). The proliferation of systems and tools for different purposes has led to an increase in things to learn, search for, and confirm. This results in delays in accessing necessary information, redundant data entry, reliance on individuals for handovers, and interruptions for confirmation. Furthermore, many existing IT solutions are designed for PC-centric office workers, and work environments optimized for essential workers, including healthcare professionals who work while on the move, are not yet fully established.

Addressing these structural challenges in medical settings, kotomos has been developed as a new operations support platform utilizing smartphones and AI. It makes everyday communication, information sharing, and task confirmation easier to handle on smartphones, and by combining this with AI-powered search of internal hospital information and support for clinical decision-making, it provides a work environment that accommodates the mobile and frequently interrupted nature of work in these settings.

The goal is to connect all information necessary for team medical care, ensuring that the right information reaches the right people. It also aims to provide a secure and controlled operational foundation that can be used with confidence by medical institutions.

Key Features of kotomos

kotomos integrates diverse communication and operations in medical settings onto a single platform, supporting team collaboration, individual clinical decision-making, and organizational infrastructure development along three axes.

1. "On-Site Completion" Communication Connecting Teams

Consolidates communication, sharing, and confirmations inside and outside the hospital in one place.

Chat / Announcements / Video Calls

Enables real-time information sharing across departments and job roles. Hospital-wide notifications can be delivered to targeted recipients, and features like read status tracking and reminders for unread messages support reliable dissemination of information.

Inter-Facility Collaboration

Facilitates communication with collaborating medical institutions and care facilities through dedicated channels, supporting patient transfers, discharge support, and regional medical collaboration across facilities.

Contact Management

Centrally manages contact information for hospital staff, collaborating facilities, and business partners, enabling quick access to necessary contacts.

Calendar / Shift Management

Provides centralized management of schedules such as outpatient appointments, surgeries, rounds, and meetings, allowing for tracking by person in charge or team. Shift management supports everything from collecting work requests to publishing confirmed shifts, notifying changes, and generating reports.

File Management

Centrally manages internal hospital documents, regulations, and manuals, supporting secure access to the latest information through version control and access restrictions.

Patient Information

Allows reference to patient-specific notes, instructions, and shared information from mobile devices, creating an environment where necessary information is easily accessible at the bedside or while on the move.

Fax Integration

Enables viewing of incoming faxes, sending, assigning to responsible staff, and managing response status all within kotomos. It reduces the need for paper sorting and internal relay, supporting confirmation and response from smartphones.

2. AI Assistance and Information Search Supporting Individuals

AI assists with tasks such as researching, summarizing, and confirming information.

Clinical Support AI

Provides information based on medical literature in response to questions about diagnosis, treatment, and tests, with sources cited. It supports healthcare professionals in information verification and aids daily clinical decision-making.

Internal Knowledge AI (In Development)

AI reads internal documents, regulations, and manuals stored in file management to search and extract necessary information. It supports natural language queries and also assists with operations within kotomos, such as chat and schedule registration.

3. Operational Management Infrastructure for Organizations

Supports safe and controlled operations as an official business tool for medical institutions.

Operations Management

Centrally manages accounts, organizations, and permissions, streamlining operations during new hires, departures, and transfers. Supports organizational governance through usage monitoring and audit logs.

Security

Operates under an information management system compliant with three ministries' guidelines and aiming for ISMS certification, supporting authentication, access control, encryption, and audit logs. Ensures the safety and traceability required for a business tool handling medical information.

System Integration (In Development)

Provides extensibility for easy integration into existing systems used by medical institutions, aiming to reduce information fragmentation and connect entire business workflows.

Pilot Program Recruitment Overview

We are currently recruiting pilot medical institutions willing to provide feedback on the product and its actual use. While primarily targeting hospitals, we also welcome inquiries from clinics, nursing care facilities, home healthcare-related facilities, and other medical and care settings facing challenges in information sharing and operational collaboration.

Application Deadline

End of December 2026

Pilot Period

To be discussed

Cooperation Requirements

Participation in approximately one meeting per month and provision of feedback on actual operations.

Cost

Free of charge for both initial setup and monthly usage fees during the pilot period.

* It is possible to terminate the contract without transitioning to a paid contract after the pilot period.

* For details and application, please inquire via the service site (https://kotomos-cloud.com/).

Information on Exhibition at International Modern Hospital Show 2026

We will introduce the various features of kotomos at one of Japan's largest exhibitions in the medical, health, and welfare fields. At the venue, we will provide service explanations by sales representatives and consultation on implementation tailored to the challenges of each medical institution.

Dates: July 8 (Wed) - 10 (Fri), 2026

Venue: Tokyo Big Sight

Booth Location: Exhibition within the booth of Medical & Technologies, Inc.

Exhibition Content: Service explanation, feature introduction, implementation consultation sessions.

Company Overview

Medical & Technologies, Inc. is a medical DX company that solves operational challenges in medical settings with technology. Led by management with expertise in both the medical and technology fields, we develop and provide "kotomos (コトモス)", a medical operations support platform that supports team medical care. We contribute to improving the operational efficiency and quality of medical care by supporting information sharing and operational collaboration. We are also promoting the development of highly reliable services that are close to the medical field, with investment from Medical Inc., a company listed on the Tokyo Stock Exchange Prime Market.

Company Name: Medical & Technologies, Inc.

Date Established: April 17, 2024

Representative: Sousuke Hirayama, Representative Director

Location: 3F Ichigo Meguro Building, 2-20-28 Shimomeguro, Meguro-ku, Tokyo

Business Activities: Provision of digital services for medical institutions and healthcare professionals

URL: https://medtech.inc/

Inquiries Regarding This Matter

Medical & Technologies, Inc. Business Promotion Office

Inquiry Form: https://kotomos-cloud.com/inquiry