Misora Connect to launch Misora Connect Central, a 24/7 online portal for SIM and device reordering
📋 Article Processing Timeline
- 📰 Published: May 12, 2026 at 19:20
- 🔍 Collected: May 12, 2026 at 10:31
- 🤖 AI Analyzed: May 15, 2026 at 08:45 (70h 13m after Collected)
Misora Connect (head office: Bunkyo-ku, Tokyo; Co., Ltd.; President and CEO: Nobuhiro Morita; Co-CEO: Hisano Takahashi, hereafter "Misora Connect") announces that, starting in late May 2026, it will launch a next-generation web console called Misora Connect Central (hereafter "Central") for existing customers. Through this service, customers will be able to place additional SIM and device orders online at any time, 24 hours a day.
Background
Until now, ordering SIMs and devices for Misora Connect's corporate mobile communication services has typically required paper-based procedures, such as filling out an application form, applying seals, and sending documents by email. For customers, each order involved contacting account staff, completing forms, and handling stamp procedures, which often consumed time, including for urgent orders, creating significant operational burden and lead time.
With the launch of Central, customers will be able to complete ordering of SIMs, devices, and related products entirely online. The process removes the need to create paper applications, apply seals, and send emails, and allows customers to place orders at the needed timing smoothly without relying on account representatives.
Features of Misora Connect Central
1) 24-hour web ordering
Orders can be placed directly via a web browser by selecting quantity, plan, and SIM type. The system also provides instant visibility of the total amount (product price, options, and handling fees).
2) Easy ordering from as low as one line (or one device)
Customers can order SIMs starting from one line and devices starting from one unit based on required line count or device count. In addition to real-time order status visibility, the service supports reordering from past history, saving order drafts, self-initiated cancellation, and registering/managing multiple shipping addresses.
3) Operational automation
Order data is automatically integrated with our core system via API, reducing manual input errors and shortening fulfillment lead time.
Future roadmap (*1)
Misora Connect positions Central as a unified customer interface and plans to expand the following functions in the future:
- Renewal of contract management screens: Integrate the existing My Page functionality and strengthen contract-line list display, contract content detail viewing, and usage status checking so customers can manage active lines more clearly.
- Web application for new customers: Provide online application capabilities for new customers.
- Digitization of various procedures: Promote the online conversion of workflows such as plan changes, cancellation requests, prepaid period extensions, and SIM reissue.
Misora Connect will continue to lead the evolution of the "Digital User Interface" in the IoT and mobile communication market and strongly support customers' digital transformation efforts.
*1 The content of the future roadmap may change.
Company information
- Company: Misora Connect Co., Ltd.
- Business profile: Provides comprehensive wireless communication services covering enterprise use, prepaid usage, high-capacity communication, and low-capacity communication for IoT.
- Shareholding: SORACOM 51%, Marubeni I-DIGIO Holdings 49%
- Website: https://misora-connect.com/
- Inquiries: Misora Connect Public Relations, pr@misora-connect.com
Contact address: Misora Connect, 6-1 Koraku 2-chome, Bunkyo-ku, Tokyo, Sumitomo Fudosan Iidabashi First Tower
Background
Until now, ordering SIMs and devices for Misora Connect's corporate mobile communication services has typically required paper-based procedures, such as filling out an application form, applying seals, and sending documents by email. For customers, each order involved contacting account staff, completing forms, and handling stamp procedures, which often consumed time, including for urgent orders, creating significant operational burden and lead time.
With the launch of Central, customers will be able to complete ordering of SIMs, devices, and related products entirely online. The process removes the need to create paper applications, apply seals, and send emails, and allows customers to place orders at the needed timing smoothly without relying on account representatives.
Features of Misora Connect Central
1) 24-hour web ordering
Orders can be placed directly via a web browser by selecting quantity, plan, and SIM type. The system also provides instant visibility of the total amount (product price, options, and handling fees).
2) Easy ordering from as low as one line (or one device)
Customers can order SIMs starting from one line and devices starting from one unit based on required line count or device count. In addition to real-time order status visibility, the service supports reordering from past history, saving order drafts, self-initiated cancellation, and registering/managing multiple shipping addresses.
3) Operational automation
Order data is automatically integrated with our core system via API, reducing manual input errors and shortening fulfillment lead time.
Future roadmap (*1)
Misora Connect positions Central as a unified customer interface and plans to expand the following functions in the future:
- Renewal of contract management screens: Integrate the existing My Page functionality and strengthen contract-line list display, contract content detail viewing, and usage status checking so customers can manage active lines more clearly.
- Web application for new customers: Provide online application capabilities for new customers.
- Digitization of various procedures: Promote the online conversion of workflows such as plan changes, cancellation requests, prepaid period extensions, and SIM reissue.
Misora Connect will continue to lead the evolution of the "Digital User Interface" in the IoT and mobile communication market and strongly support customers' digital transformation efforts.
*1 The content of the future roadmap may change.
Company information
- Company: Misora Connect Co., Ltd.
- Business profile: Provides comprehensive wireless communication services covering enterprise use, prepaid usage, high-capacity communication, and low-capacity communication for IoT.
- Shareholding: SORACOM 51%, Marubeni I-DIGIO Holdings 49%
- Website: https://misora-connect.com/
- Inquiries: Misora Connect Public Relations, pr@misora-connect.com
Contact address: Misora Connect, 6-1 Koraku 2-chome, Bunkyo-ku, Tokyo, Sumitomo Fudosan Iidabashi First Tower