Plus Pivot Launches 'Caregiver Support Points,' a Unique Point System for All Caregivers Working in Japan
Plus Pivot Co., Ltd., which operates the caregiving human resources service "＋Hop," has launched "Caregiver Support Points," a unique point system for all caregivers working in Japan. Regardless of employment type or affiliation, points are awarded based on working hours and can be used like cash. The aim is to contribute to solving the severe shortage of caregivers.
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- 📰 Published: May 8, 2026 at 19:20
- 🔍 Collected: May 8, 2026 at 10:31
- 🤖 AI Analyzed: May 9, 2026 at 04:14 (17h 42m after Collected)
Plus Pivot Co., Ltd. (Headquarters: Shibuya-ku, Tokyo; Representative Director: Naoki Yamamoto), which operates the caregiving human resources service "＋Hop," has launched a dedicated website (https://kaigooenpointo.com) for its unique point system, "Caregiver Support Points," aimed at all caregivers working in Japan.
"Caregiver Support Points" is a unique point reward system for all individuals working in caregiving, regardless of employment type such as full-time employees, contract employees, dispatched staff, part-timers, or temporary workers, and regardless of their affiliated facility or registration status. Points are awarded based on daily working hours and can be used like cash, separate from salary.
This initiative expands the concept of "Hop Points" (with over 5 million yen in total rewards), a unique welfare benefit that our company has operated for dispatched staff, to all individuals working in the caregiving industry. Amidst the deepening shortage of caregiving personnel, we aim to contribute to retention support for the entire industry by returning value for each caregiver's "working hours," transcending the barriers of employment type.
*Employment with "＋Hop" is a condition for point redemption.
[ Service Logo / Key Visual ]
■ Key Features of 'Caregiver Support Points'
✓ Targets all caregivers working in Japan
✓ Usable regardless of employment type (full-time, dispatched, part-time, etc.)
✓ A unique industry-wide point reward system
■ Background of Launch: The Social Issue of Caregiver Shortage
According to estimates by the Ministry of Health, Labour and Welfare (*), approximately 320,000 additional personnel will be needed in the caregiving sector by fiscal year 2025, and about 690,000 by fiscal year 2040. The caregiving現場 (workplace) continues to face a chronic shortage of personnel, making it an urgent task for the entire industry to establish an environment where people can "continue working" alongside new recruitment.
On the other hand, the employment forms of people working in caregiving are diversifying, with various working styles such as full-time employees, contract employees, dispatched staff, part-timers, and temporary workers coexisting. Welfare benefits and incentives vary greatly depending on the facility and employment type, leading to disparities in treatment even when performing the same work on site.
Since its establishment in 2023, our company has operated unique welfare benefits for dispatched staff, based on the belief of "enhancing the value of caregivers." This time, with the desire to deliver value to more caregivers, we have launched "Caregiver Support Points," targeting all caregivers regardless of employment type.
*Source: Ministry of Health, Labour and Welfare, "Regarding the Necessary Number of Care Workers Based on the 8th Long-Term Care Insurance Business Plan"
■ Service Overview
Service Name: Caregiver Support Points
Public URL: https://kaigooenpointo.com
Target: All individuals engaged in caregiving in Japan (regardless of employment type or affiliated facility)
Usage Fee: Free (welfare benefit for "＋Hop" registrants)
Supported Devices: Smartphone / PC (browser compatible)
■ Three Features of 'Caregiver Support Points'
1. Targets all caregivers, regardless of employment type
Available to full-time employees, contract employees, dispatched staff, part-timers, temporary workers, and others, regardless of employment type. It also does not matter whether their affiliated facility or corporation is registered. It is a system where all individuals who support users daily in the caregiving field can equally receive unique points.
2. 1 hour = 1 point = 1 yen equivalent cash-back
Points are awarded based on working hours. For every hour worked, 1 point (equivalent to 1 yen) is accumulated and can be used like cash, separate from salary. The time worked is directly returned as value.
3. 10,000 points for friend referrals
If you refer a friend or family member to the caregiving human resources service "＋Hop" and the referred person gets employed, the referrer will receive a special award of 10,000 points (equivalent to 10,000 yen). We deliver the circle of trust built in the caregiving field as a token of gratitude.
■ Representative's Comment
Upon the launch of this service, Naoki Yamamoto, Representative Director of Plus Pivot Co., Ltd., stated the following:
"In the caregiving field, various individuals, regardless of employment type, support the lives of users every day. Full-time employees, part-timers, dispatched staff – everyone works with pride as 'caregivers.' If so, we believe that the way we respond to their efforts should also transcend the barriers of employment type. 'Caregiver Support Points' is our way of showing gratitude to all caregivers working in Japan, beyond the scope of our dispatch business. Even without flashiness, we want to add tangible value to the working hours of those who steadily support the industry. We will continue to stand by the desire of everyone in the caregiving field to 'continue working.'"
Naoki Yamamoto, Representative Director, Plus Pivot Co., Ltd.
■ What We Aim For
The work of caregiving is...
"Caregiver Support Points" is a unique point reward system for all individuals working in caregiving, regardless of employment type such as full-time employees, contract employees, dispatched staff, part-timers, or temporary workers, and regardless of their affiliated facility or registration status. Points are awarded based on daily working hours and can be used like cash, separate from salary.
This initiative expands the concept of "Hop Points" (with over 5 million yen in total rewards), a unique welfare benefit that our company has operated for dispatched staff, to all individuals working in the caregiving industry. Amidst the deepening shortage of caregiving personnel, we aim to contribute to retention support for the entire industry by returning value for each caregiver's "working hours," transcending the barriers of employment type.
*Employment with "＋Hop" is a condition for point redemption.
[ Service Logo / Key Visual ]
■ Key Features of 'Caregiver Support Points'
✓ Targets all caregivers working in Japan
✓ Usable regardless of employment type (full-time, dispatched, part-time, etc.)
✓ A unique industry-wide point reward system
■ Background of Launch: The Social Issue of Caregiver Shortage
According to estimates by the Ministry of Health, Labour and Welfare (*), approximately 320,000 additional personnel will be needed in the caregiving sector by fiscal year 2025, and about 690,000 by fiscal year 2040. The caregiving現場 (workplace) continues to face a chronic shortage of personnel, making it an urgent task for the entire industry to establish an environment where people can "continue working" alongside new recruitment.
On the other hand, the employment forms of people working in caregiving are diversifying, with various working styles such as full-time employees, contract employees, dispatched staff, part-timers, and temporary workers coexisting. Welfare benefits and incentives vary greatly depending on the facility and employment type, leading to disparities in treatment even when performing the same work on site.
Since its establishment in 2023, our company has operated unique welfare benefits for dispatched staff, based on the belief of "enhancing the value of caregivers." This time, with the desire to deliver value to more caregivers, we have launched "Caregiver Support Points," targeting all caregivers regardless of employment type.
*Source: Ministry of Health, Labour and Welfare, "Regarding the Necessary Number of Care Workers Based on the 8th Long-Term Care Insurance Business Plan"
■ Service Overview
Service Name: Caregiver Support Points
Public URL: https://kaigooenpointo.com
Target: All individuals engaged in caregiving in Japan (regardless of employment type or affiliated facility)
Usage Fee: Free (welfare benefit for "＋Hop" registrants)
Supported Devices: Smartphone / PC (browser compatible)
■ Three Features of 'Caregiver Support Points'
1. Targets all caregivers, regardless of employment type
Available to full-time employees, contract employees, dispatched staff, part-timers, temporary workers, and others, regardless of employment type. It also does not matter whether their affiliated facility or corporation is registered. It is a system where all individuals who support users daily in the caregiving field can equally receive unique points.
2. 1 hour = 1 point = 1 yen equivalent cash-back
Points are awarded based on working hours. For every hour worked, 1 point (equivalent to 1 yen) is accumulated and can be used like cash, separate from salary. The time worked is directly returned as value.
3. 10,000 points for friend referrals
If you refer a friend or family member to the caregiving human resources service "＋Hop" and the referred person gets employed, the referrer will receive a special award of 10,000 points (equivalent to 10,000 yen). We deliver the circle of trust built in the caregiving field as a token of gratitude.
■ Representative's Comment
Upon the launch of this service, Naoki Yamamoto, Representative Director of Plus Pivot Co., Ltd., stated the following:
"In the caregiving field, various individuals, regardless of employment type, support the lives of users every day. Full-time employees, part-timers, dispatched staff – everyone works with pride as 'caregivers.' If so, we believe that the way we respond to their efforts should also transcend the barriers of employment type. 'Caregiver Support Points' is our way of showing gratitude to all caregivers working in Japan, beyond the scope of our dispatch business. Even without flashiness, we want to add tangible value to the working hours of those who steadily support the industry. We will continue to stand by the desire of everyone in the caregiving field to 'continue working.'"
Naoki Yamamoto, Representative Director, Plus Pivot Co., Ltd.
■ What We Aim For
The work of caregiving is...