Kids Doctor Expands Consultation Hours, Achieving 24/7 Availability on Weekends and Holidays

Kids Doctor, an online pediatric consultation app operated by Northstar Inc. (Headquarters: Minato-ku, Tokyo; President and Representative Director: Kodai Takita), has expanded its consultation hours, including late-night and early-morning slots, effective June 2026.

With this update, medical consultations are now available 24/7 on weekends and holidays, and during almost all hours on weekdays, excluding the evening closure period.

The new consultation hours are as follows:

While Kids Doctor has previously maintained a consultation system up to midnight, many users have reported feeling anxious about the lack of available consultation sources from midnight until the next morning. In response, the company has reviewed its team of doctors and nurses to strengthen medical access during night hours, a time when parental anxiety is at its highest.

Even in the dead of night or early morning, doctors and nurses are available to provide compassionate and safe medical consultations.

If you find yourself wondering whether to wait until morning, please consult Kids Doctor instead of worrying alone. We hope to serve as a reliable guardian for many families.

About Kids Doctor

Kids Doctor (https://kids-doctor.jp/) is an online pediatric consultation app born out of a desire to provide parents with the "peace of mind of connecting with a doctor" regarding their children's health. Parents across the country can consult with doctors via their smartphones during early mornings, nights, and holidays. In addition to online consultations, the app offers chat-based health consultations provided by nurses.

■ Online Consultation

You can receive consultations from doctors who are experienced in pediatric care via video call. If the doctor determines it is necessary, they can prescribe medication, which you can pick up at your preferred pharmacy. The consultation is covered by national health insurance and child medical subsidies. There are no additional costs beyond the medical fees.

[Consultation Hours] (From June 2026)

Weekdays: 0:00–16:00 / 18:00–24:00

Weekends & Holidays: 0:00–24:00 (24 hours)

■ Chat Health Consultation

When hospitals are closed, a team of nurses provides general medical information (not including formal medical diagnosis) and suggests whether a visit to a medical facility is necessary. This service is free for up to 3 times every 3 months.

[Service Hours]

Weekdays: 18:00–23:00

About Northstar Inc.

■ Company Name: Northstar Inc.
■ Address: 9F Toranomon 30 Mori Building, 3-2-2 Toranomon, Minato-ku, Tokyo
■ Representative: Kodai Takita
■ Established: January 28, 2021
■ Business Description: Provision of medical and healthcare-related services using the internet
■ URL: https://nstr.co.jp/