Providing Peace of Mind for Sudden Nighttime Fevers with Doctor's Consultations from Home | Children's Online Medical Consultation App "Kids' Doctor" Releases New Promotional Video
Northstar Co., Ltd. has released a new promotional video for its online medical consultation app "Kids' Doctor." The video aims to alleviate the anxiety parents face regarding their children's sudden illnesses at night, emphasizing the app's commitment to "compassionate medical care" through online consultations available even during Golden Week holidays and outside regular clinic hours.
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Northstar Co., Ltd. (Headquarters: Chuo-ku, Tokyo; Representative Director and President: Kodai Takita; hereinafter "Northstar") has released a new promotional video for its children's online medical consultation app, "Kids' Doctor."
Background of video production: To deliver peace of mind to parents who feel anxious about their children's sudden illnesses at night.
Kids' Doctor receives many consultation requests even during nighttime hours when face-to-face clinics are closed. Through these consultations, we have heard numerous voices from parents expressing "lonely anxieties unique to nighttime," such as:
* "I don't know whether I should go to the emergency room immediately or if it's okay to wait until the next morning; I can't make the judgment myself."
* "My child suddenly developed a fever, and I'm anxious about having to watch over them alone until morning."
To resolve these anxieties, Kids' Doctor believes it is essential not only to provide accurate and safe consultations but also to convey the sense of security that comes from having a doctor by your side and the reassurance of having a medical team always there. Thus, we have prioritized "compassionate medical care" in our consultations.
This sentiment has now been captured and released in a video. It expresses the same sense of security and warmth as in-person consultations, despite being an online service.
■ **Consultations available daily, even during Golden Week**
During long holidays, many in-person clinics are closed, and many people may struggle to find a place to seek medical attention for sudden illnesses. Kids' Doctor offers consultations every day without closing, so please feel free to consult us if you are in need.
Adults can also use the service.
**About Kids' Doctor**
Kids' Doctor (https://kids-doctor.jp/) is an online medical consultation app for children, created to provide parents worried about their children's health and illnesses with "the peace of mind of being connected to a doctor." You can receive a doctor's consultation nationwide from your smartphone in the early morning, at night, or on holidays. In addition to online consultations, chat health consultations by nurses are also available.
■ **Online Consultations**
You can receive consultations via video call from doctors accustomed to examining children. If the doctor deems it necessary, prescriptions can also be issued, and you can pick up medication at a pharmacy of your choice. Health insurance cards and child medical expense subsidies are applicable for consultations. No fees other than the consultation fee, such as service usage fees, are incurred.
**Consultation Hours:**
* Weekdays: 6:00 AM - 4:00 PM / 6:00 PM - 12:00 AM
* Weekends and Holidays: 6:00 AM - 12:00 AM
■ **Chat Health Consultation**
During hours when hospitals are closed, a team of nurses provides general medical information not involving medical judgment and advises on seeking medical attention. This service is free up to 3 times every 3 months.
**Response Hours:**
* Weekdays: 6:00 PM - 11:00 PM
Download Kids' Doctor here.
**About Northstar Co., Ltd.**
* **Company Name:** Northstar Co., Ltd.
* **Location:** Gleams Nihonbashi 8F, 4-7 Nihonbashi Hisamatsucho, Chuo-ku, Tokyo
* **Representative:** Kodai Takita
* **Established:** January 28, 2021
* **Business Activities:** Provision of medical and healthcare-related services using the internet
* **URL:** https://nstr.co.jp/
Background of video production: To deliver peace of mind to parents who feel anxious about their children's sudden illnesses at night.
Kids' Doctor receives many consultation requests even during nighttime hours when face-to-face clinics are closed. Through these consultations, we have heard numerous voices from parents expressing "lonely anxieties unique to nighttime," such as:
* "I don't know whether I should go to the emergency room immediately or if it's okay to wait until the next morning; I can't make the judgment myself."
* "My child suddenly developed a fever, and I'm anxious about having to watch over them alone until morning."
To resolve these anxieties, Kids' Doctor believes it is essential not only to provide accurate and safe consultations but also to convey the sense of security that comes from having a doctor by your side and the reassurance of having a medical team always there. Thus, we have prioritized "compassionate medical care" in our consultations.
This sentiment has now been captured and released in a video. It expresses the same sense of security and warmth as in-person consultations, despite being an online service.
■ **Consultations available daily, even during Golden Week**
During long holidays, many in-person clinics are closed, and many people may struggle to find a place to seek medical attention for sudden illnesses. Kids' Doctor offers consultations every day without closing, so please feel free to consult us if you are in need.
Adults can also use the service.
**About Kids' Doctor**
Kids' Doctor (https://kids-doctor.jp/) is an online medical consultation app for children, created to provide parents worried about their children's health and illnesses with "the peace of mind of being connected to a doctor." You can receive a doctor's consultation nationwide from your smartphone in the early morning, at night, or on holidays. In addition to online consultations, chat health consultations by nurses are also available.
■ **Online Consultations**
You can receive consultations via video call from doctors accustomed to examining children. If the doctor deems it necessary, prescriptions can also be issued, and you can pick up medication at a pharmacy of your choice. Health insurance cards and child medical expense subsidies are applicable for consultations. No fees other than the consultation fee, such as service usage fees, are incurred.
**Consultation Hours:**
* Weekdays: 6:00 AM - 4:00 PM / 6:00 PM - 12:00 AM
* Weekends and Holidays: 6:00 AM - 12:00 AM
■ **Chat Health Consultation**
During hours when hospitals are closed, a team of nurses provides general medical information not involving medical judgment and advises on seeking medical attention. This service is free up to 3 times every 3 months.
**Response Hours:**
* Weekdays: 6:00 PM - 11:00 PM
Download Kids' Doctor here.
**About Northstar Co., Ltd.**
* **Company Name:** Northstar Co., Ltd.
* **Location:** Gleams Nihonbashi 8F, 4-7 Nihonbashi Hisamatsucho, Chuo-ku, Tokyo
* **Representative:** Kodai Takita
* **Established:** January 28, 2021
* **Business Activities:** Provision of medical and healthcare-related services using the internet
* **URL:** https://nstr.co.jp/