【Sonicmove】Exhibiting at "Hello Friends! W!th LINE Yahoo" – Revealing "Individualized Customer Approach" and Repeat Maximization Strategy Achieved with LINE
Sonicmove Co., Ltd. will exhibit at "Hello Friends! W!th LINE Yahoo" to be held on May 12-13, 2026, where they will unveil their "individualized customer approach" and repeat maximization strategy utilizing the LINE marketing tool "COMSBI" and LINE Mini Apps. Their representative, Mr. Otsuka, will also give a special session.
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- 📰 Published: April 28, 2026 at 22:40
- 🔍 Collected: April 28, 2026 at 14:01
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Sonicmove Co., Ltd. (Headquarters: Minato-ku, Tokyo; Representative Director: Yuko Otsuka; hereinafter Sonicmove), which develops smartphone apps, web systems, and LINE apps, will exhibit at "Hello Friends! W!th LINE Yahoo," hosted by LINE Yahoo Japan Corporation on May 12th (Tuesday) and 13th (Wednesday), 2026.
At our booth, in addition to a demo experience of the LINE marketing tool "COMSBI," we will introduce concrete examples of achieving customer data integration and "individualized customer approach" for companies operating multiple stores and facilities. Furthermore, on May 13th (Wednesday), Representative Director Otsuka and Miku Miyakubo, General Manager of LINE Business Division, will participate in a special session.
1. Background of Exhibition and Session
In recent years, especially among companies operating multiple stores and brands, challenges have become apparent:
"LINE Official Account friends are increasing, but来店行動 is not being tracked."
"Customer data is fragmented across stores."
"Deliveries are centered around mass notifications."
To address these challenges, Sonicmove has utilized LINE Mini Apps and "COMSBI" to integrate fragmented store data and achieve an "individualized customer approach" that understands customers as "individuals" rather than a "lump."
Beyond simply providing LINE tools, our company promotes a comprehensive approach, from strategic design to system development and operational improvement, starting from UX design (customer experience design).
At this event, while embracing LINE Yahoo's philosophy of "user-centric experience," we will introduce specific approaches to LINE utilization that balance maximizing sales and fostering customer loyalty.
2. Special Session Content
【Title】
Connecting "Customers" of Multiple Stores to "Individualized Customers" via LINE.
~Examples of Fostering Loyalty and Repeat Business with Digital Membership Cards x LINE Mini Apps~
Date and Time: May 13th (Wednesday), 2026, 13:10 - 13:30
Speakers: Yuko Otsuka, Representative Director, Sonicmove Co., Ltd., and Miku Miyakubo, General Manager, LINE Business Division
Session Overview:
We will unravel the challenge of "unseen customer behavior," common in multi-store and multi-facility operations, from a UX perspective. We will delve into examples such as rich menu differentiation based on attributes, cross-facility stamp rallies, and receipt utilization cases using original Mini Apps, sharing know-how that leads to maximizing sales across the entire brand.
Archive Distribution:
Even if you cannot attend on the day, you can view the archive later by applying in advance.
< Regarding Application >
*Due to high demand, this session may become fully booked. If it is fully booked when you apply, please register using the form below.
We will send you the session recording and materials at a later date.
https://forms.gle/oUg4N3ueWuPqx6od7
3. Exhibition Booth Content
At our booth, you can actually experience measures to strengthen customer touchpoints using LINE.
① Raffle without losing (experiential event)
We will hold a raffle without losing, utilizing the lottery function of the LINE marketing tool "COMSBI."
You can see the mechanism of LINE lottery, which is used as a store campaign and visit promotion measure, as an actual user experience.
②LINE Mini App experience demo
You can experience a live demo of the LINE Mini App, which can be used without downloading.
As typical usage examples, we will introduce mechanisms that enable visualization of visit data and promotion of repeat visits, such as:
Digital membership cards
Acquisition of visit history
Receipt linkage measures
Stamp rally measures
Furthermore, we will explain the differences between native apps and LINE Mini Apps in terms of "introduction speed," "development cost," and "continuous usage rate."
4. Event Outline
Event Name: Hello Friends! W!th LINE Yahoo
Dates: May 12th (Tuesday) and 13th (Wednesday), 2026
Organizer: LINE Yahoo Japan Corporation
Official Event Website: https://pages.lycbiz.com/hellofriends2026/
About LINE marketing tool "COMSBI"
Sonicmove provides "COMSBI," a platform for evolving LINE from a "delivery tool" to a "customer base."
Depending on the company's objectives and phase, the following two services can be selected:
● COMSBI SaaS
This is a versatile tool that can implement all necessary functions for LINE marketing without code. It enables integrated management of accounts by store (multi-account support), segmented distribution, and implementation of campaigns such as stamp rallies.
At our booth, in addition to a demo experience of the LINE marketing tool "COMSBI," we will introduce concrete examples of achieving customer data integration and "individualized customer approach" for companies operating multiple stores and facilities. Furthermore, on May 13th (Wednesday), Representative Director Otsuka and Miku Miyakubo, General Manager of LINE Business Division, will participate in a special session.
1. Background of Exhibition and Session
In recent years, especially among companies operating multiple stores and brands, challenges have become apparent:
"LINE Official Account friends are increasing, but来店行動 is not being tracked."
"Customer data is fragmented across stores."
"Deliveries are centered around mass notifications."
To address these challenges, Sonicmove has utilized LINE Mini Apps and "COMSBI" to integrate fragmented store data and achieve an "individualized customer approach" that understands customers as "individuals" rather than a "lump."
Beyond simply providing LINE tools, our company promotes a comprehensive approach, from strategic design to system development and operational improvement, starting from UX design (customer experience design).
At this event, while embracing LINE Yahoo's philosophy of "user-centric experience," we will introduce specific approaches to LINE utilization that balance maximizing sales and fostering customer loyalty.
2. Special Session Content
【Title】
Connecting "Customers" of Multiple Stores to "Individualized Customers" via LINE.
~Examples of Fostering Loyalty and Repeat Business with Digital Membership Cards x LINE Mini Apps~
Date and Time: May 13th (Wednesday), 2026, 13:10 - 13:30
Speakers: Yuko Otsuka, Representative Director, Sonicmove Co., Ltd., and Miku Miyakubo, General Manager, LINE Business Division
Session Overview:
We will unravel the challenge of "unseen customer behavior," common in multi-store and multi-facility operations, from a UX perspective. We will delve into examples such as rich menu differentiation based on attributes, cross-facility stamp rallies, and receipt utilization cases using original Mini Apps, sharing know-how that leads to maximizing sales across the entire brand.
Archive Distribution:
Even if you cannot attend on the day, you can view the archive later by applying in advance.
< Regarding Application >
*Due to high demand, this session may become fully booked. If it is fully booked when you apply, please register using the form below.
We will send you the session recording and materials at a later date.
https://forms.gle/oUg4N3ueWuPqx6od7
3. Exhibition Booth Content
At our booth, you can actually experience measures to strengthen customer touchpoints using LINE.
① Raffle without losing (experiential event)
We will hold a raffle without losing, utilizing the lottery function of the LINE marketing tool "COMSBI."
You can see the mechanism of LINE lottery, which is used as a store campaign and visit promotion measure, as an actual user experience.
②LINE Mini App experience demo
You can experience a live demo of the LINE Mini App, which can be used without downloading.
As typical usage examples, we will introduce mechanisms that enable visualization of visit data and promotion of repeat visits, such as:
Digital membership cards
Acquisition of visit history
Receipt linkage measures
Stamp rally measures
Furthermore, we will explain the differences between native apps and LINE Mini Apps in terms of "introduction speed," "development cost," and "continuous usage rate."
4. Event Outline
Event Name: Hello Friends! W!th LINE Yahoo
Dates: May 12th (Tuesday) and 13th (Wednesday), 2026
Organizer: LINE Yahoo Japan Corporation
Official Event Website: https://pages.lycbiz.com/hellofriends2026/
About LINE marketing tool "COMSBI"
Sonicmove provides "COMSBI," a platform for evolving LINE from a "delivery tool" to a "customer base."
Depending on the company's objectives and phase, the following two services can be selected:
● COMSBI SaaS
This is a versatile tool that can implement all necessary functions for LINE marketing without code. It enables integrated management of accounts by store (multi-account support), segmented distribution, and implementation of campaigns such as stamp rallies.