Don't Ignore Anyone's Unease. 'KAITO NEXT PostBox' Released to Systematically Gather Hidden Internal Voices

JMA Systems Co., Ltd. (Headquarters: Minato-ku, Tokyo; President: Takeshi Sakakura) will release the 'KAITO NEXT' series, which utilizes AI and smartphones to achieve DX, from its 'KAITO' security product group that prevents corporate information leakage. As the first in the series, 'PostBox', which gathers unseen internal voices while ensuring anonymity, will be available at the end of May 2026.

By leveraging the secure foundation of KAITO, which boasts an implementation record of 860 companies, primarily in industries handling highly confidential information such as finance and manufacturing, the service provides a mechanism for employees to contact internal consultation services without being identified, addressing issues like compliance violations, internal fraud, and harassment, which are difficult for employees to speak up about.

Background

According to Ms. Hiromi Maejima of Japan Management Association Research Institute, an expert in compliance issues, in recent years, companies have seen a continuous emergence of internal misconduct such as quality fraud, data falsification, and expense fraud, as well as inappropriate workplace behavior like power harassment and sexual harassment. These incidents constantly shake corporate credibility.

Behind this is a structural problem where it is difficult for employees to speak up in the workplace, and on-site opinions rarely reach management. This not only amplifies distrust among employees but also leads to a decline in engagement and an increase in turnover rates, ultimately reducing corporate competitiveness.

Ms. Maejima expresses high expectations for the introduction of 'PostBox' as a countermeasure to these challenges. This service is characterized by its ability to lower psychological hurdles by combining high anonymity and convenience, allowing early detection of risk signs that were previously difficult to surface. Furthermore, by analyzing submitted data, it promotes the visualization of organizational issues, leading to prompt corrective actions and improvements in the workplace environment. This is expected to contribute to reducing turnover rates and enhancing sustainable corporate value.

Overview of PostBox

PostBox is an anonymous internal information submission service designed to identify management risks such as various forms of harassment and internal fraud at an early stage. By lowering the psychological and operational hurdles for submission, it provides a mechanism to naturally collect 'unease' and 'signs' that were previously difficult to surface.

Additionally, AI organizes, concretizes, and summarizes submitted content, simultaneously enabling early identification of potential risks and improving the efficiency and reducing the burden of response operations.

Even with limited personnel, efficient and appropriate responses can be expected to stabilize corporate management and improve engagement.

Effects of Addressing These Issues

Early detection of risks and prevention of escalation

Unease and signs of various forms of harassment and internal fraud are visualized before they escalate, leading to initial responses and corrective actions.

Gathering small anomalies and dissatisfactions from the field

By capturing 'slight unease' and 'difficult-to-express dissatisfactions' that do not lead to formal reports or consultations, it prevents the accumulation of problems and a decline in engagement.

Improved understanding of actual conditions and evidential value through diverse submission formats including voice, images, and videos

Utilizing various data submission formats allows for objective understanding of on-site conditions, providing reliable evidence for judgment and corrective action considerations.

Review of overly strict rule application

While adhering to compliance, it visualizes procedures that do not match actual conditions and inefficient operations, leading to a balance adjustment between the field and rules.

Accelerated decision-making and reduced operational burden

Since submitted content is shared in an organized and summarized form, even with limited personnel, it becomes easier to prioritize responses, preventing arbitrary judgments and responses.

Improved quality of management decisions

It allows for understanding the actual conditions and signs on the ground that are not visible through numbers or regular reports, enabling management decisions that are more aligned with reality.

Campaign Information

Prior to the official release, we are recruiting early adopter partners who will help us grow this service. Participating companies will receive a benefit of 6 months free usage.

Webinar Information

On Tuesday, June 16, 2026, from 3:00 PM, we will hold an online seminar jointly with Ms. Hiromi Maejima of Japan Management Association Research Institute, who also appeared in this release. We will introduce the current situation surrounding harassment and compliance, and 'PostBox'.

Please feel free to apply.

URL: https://www.jmas.co.jp/seminar/postbox.php

JMA Group's Initiatives for Corporate Support and Future Outlook

As the JMA Group, we aim to achieve more effective corporate support by combining the provision of 'PostBox' as a standalone tool with compliance awareness surveys and training provided by the group, rather than just offering it as a single tool. Anonymous

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