Marriage Agency Sun Marie Ranks No. 1 Overall in the 2026 Oricon Customer Satisfaction Survey for "Marriage Agencies"
*2026 Oricon Customer Satisfaction Survey Marriage Agency Overall No. 1
*Results Details Page URL: https://life.oricon.co.jp/rank_marriage/
~Ranked No. 1 Overall across all 8 categories! Received high praise from many individuals~
Sun Marie Co., Ltd. (Head Office: Shinjuku-ku, Tokyo, Representative Director: Yoshihiro Kodaira), which has the largest marriage agency network in Japan, has achieved the No. 1 overall ranking in the "2026 Oricon Customer Satisfaction Survey Marriage Agency" conducted by Oricon ME Inc.
Sun Marie's Evaluation Points: "Marriage Success Rate" Backed by Trust and Results
Sun Marie provides personalized support tailored to each member's needs, with dedicated matchmaking counselors dedicated to helping members achieve a marriage they are satisfied with.
In this survey, we were evaluated across all 8 categories, including "Registered Members," "Explanation at Time of Enrollment," "Privacy Management," and "Atmosphere and Cleanliness of Facilities," leading to the top overall ranking.
We believe this reflects the quality of our support, which goes beyond simply providing opportunities for encounters to guide individuals towards a successful marriage, and our system's ability to accurately respond to life stages and the diverse modern needs of matchmaking.
Sun Marie will continue to strive for further service improvements to support the happy marriages of as many members as possible.
2026 Oricon Customer Satisfaction Survey "Marriage Agency" Sun Marie Survey Results
2026 Oricon Customer Satisfaction Survey "Marriage Agency" Sun Marie Survey Results
Comments from Sun Marie Co., Ltd.
"We are deeply honored to receive the prestigious No. 1 overall ranking in the Oricon Customer Satisfaction Survey. Being recognized in areas fundamental to the credibility of a marriage agency is a great encouragement to all our staff who strive for sincere operations every day. We will use the support from so many individuals as motivation to continue our dedicated, supportive approach, walking alongside each member to help them achieve a marriage they are satisfied with and deliver the happiness of a successful union."
Survey Overview
* 2026 Oricon Customer Satisfaction Survey Marriage Agency
* Release Date: July 1, 2026
* Survey Organizer: Oricon ME Inc.
* Survey Method: Internet Survey
* Sample Size: 3,922 people
* Minimum Sample Size: 100 people
* Survey Period: 2026/02/24-2026/03/09, 2025/02/20-2025/03/19, 2024/01/31-2024/02/15
* Survey Respondents: Gender: Not specified Age: 20-69 Region: Nationwide
* Conditions: Individuals who meet either of the following conditions and have had an interview or counseling at the time of enrollment:
1) Currently enrolled in a marriage agency and have received at least one introduction.
2) Have used a marriage agency within the past 5 years.
Number of Surveyed Companies (Services): 26
* Definition: Marriage agency services that introduce partners to men and women seeking marriage and meet the following conditions:
1) Affiliated with or certified by one of the following organizations: "Marriage Partner Introduction Service Industry Certification Organization," "Japan Marriage Agency Association," "Marriage Agency Support Association," "Japan Marriage Partner Introduction Service Council," "Japan Life Design Counselor Association," "General Incorporated Association Nakoudo Association Federation."
2) Meets either a) or b) *1
a) Operates in 4 or more of the 8 regional divisions: Hokkaido/Tohoku/Kanto/Koshinetsu-Hokuriku/Tokai/Kinki/Chugoku-Shikoku/Kyushu-Okinawa.
b) Operates in 2 or more of the 3 major regions: Kanto/Tokai/Kinki.
However, the following are excluded from the ranking:
1) Online-only marriage agencies *2
2) For store distribution and response data over the last 3 years, meets either of the following:
1 Concentrated in regions other than Kanto by 90% or more *3
2 Concentrated in Kanto by 90% or more, and the number of prefectures with stores is 4 or fewer among the 7 prefectures of Saitama, Chiba, Tokyo, Kanagawa, Aichi, Osaka, and Hyogo.
*1 This does not apply to regional breakdowns.
*2 This does not apply to usage types.
*3 This does not apply to regional or usage type breakdowns.
About Sun Marie Co., Ltd.
For 45 years since our founding in 1981, we have continued to support each member's marriage with the aspiration to "create more scenes of happiness in the world."
In an era that prioritizes time efficiency, we deliberately focus on "human touch" and continue to support marriages with a commitment to "handmade introductions," where we carefully search for partners over many hours.
Moving forward, we will not rest on our laurels from this high evaluation and will strive to improve our services to create as many happy couples as possible.
Marriage Agency Sun Marie
【Company Profile】
Name: Sun Marie Co., Ltd. (IBJ Group)
Location: Tokyo Opera City Tower 40F, 3-20-2 Nishi-Shinjuku, Shinjuku-ku, Tokyo
Business Activities: Marriage Agency Business
Official Website: https://www.sunmarie.co.jp/
FACT BOX
- Source: PR TIMES
- Category: Survey結果