Shipping service expanded to 125 countries and regions.

QRESTIA Inc. (Headquarters: Shibuya-ku, Tokyo; President and CEO: Hidemasa Fukada) is pleased to announce that its cross-border EC site "WAFÚÚ.COM" (https://wafuu.com/), operated by the company, has expanded its shipping destinations to 125 countries and regions. Since expanding its service areas in March 2025, we have continuously verified customs clearance procedures and delivery quality in each country, and while reviewing handling in some regions in response to changes in customs and payment environments, we have been working to establish support for new regions.

Overview of Expansion

WAFÚÚ is a cross-border EC site originating in Japan that delivers a wide range of Japanese products, including Japanese food products, cosmetics, daily necessities, home appliances, anime/character-related goods, and hobby items, to customers worldwide.

With this update, we have expanded support to Asia, South Asia, the Middle East, Africa, parts of Europe, and island regions, where shipping routes were not previously well-established, increasing the number of supported countries and regions to 125.

Newly Supported Countries and Regions for Shipping

Asia/South Asia Region

Brunei, Myanmar, Pakistan, Maldives

Middle East

Iraq, Jordan, Lebanon

Africa

Guinea, Kenya, Mauritania, Mozambique, Senegal, Tanzania

Parts of Europe

Jersey, Guernsey, Isle of Man, North Macedonia

Oceania/Island Regions

Samoa, Tuvalu

*Shipping methods, fees, and delivery times vary depending on the destination, weight, product conditions, and customs clearance status.

The final shipping availability and fees will be displayed at checkout.

Background of Shipping Network Expansion

Background of Shipping Network Expansion

In recent years, demand for purchasing Japanese products has spread not only to major countries but also to regions where international shipping options were previously limited. On the other hand, customs systems, delivery quality, and the stability of local delivery networks vary greatly by country and region, making operational design that can actually deliver products to purchasers crucial for cross-border EC, not just increasing the number of shipping destinations.

WAFÚÚ.COM is expanding its target regions by combining AI-powered data analysis with multiple global shipping networks, while confirming shipping availability and stability for each country and region. This expansion to 125 countries and regions is an initiative to create an environment where more customers can safely access Japanese products.

WAFÚÚ's Cross-border Purchasing Experience

WAFÚÚ's Cross-border Purchasing Experience

WAFÚÚ provides an environment where customers worldwide can purchase Japanese products with a sense of familiarity close to their own country by offering support in 21 languages and multi-currency payments with diverse payment methods.

In terms of shipping, we clearly display available shipping methods and fees for each country and region, allowing customers to check shipping conditions before purchasing. We will continue to provide a more secure cross-border EC experience by expanding shipping destinations and improving shipping fees, delivery speed, customs guidance, and post-purchase support.

Comments from the President and CEO

WAFÚÚ.COM aims to gradually eliminate the differences in access to Japanese products for customers around the world, regardless of their country or region. The expansion of shipping destinations is not merely an increase in the number of supported countries, but the creation of a logistics infrastructure to deliver Japanese products more reliably to those who need them.

When we added shipping destinations last time, we received a lot of usage from customers in the newly targeted countries and regions. Through this experience, we have reaffirmed that the need for Japanese products exists not only in major markets but also in regions where purchasing opportunities were previously limited.

With the establishment of a shipping system to 125 countries and regions, we can now provide an environment where more customers can enjoy Japanese products more readily. We will continue to provide a safer and more user-friendly cross-border purchasing experience by carefully examining the customs and shipping conditions of each country.

── Hidemasa Fukada, President and CEO, QRESTIA Inc.

About WAFÚÚ.COM

WAFUU.COM Top Page

WAFÚÚ is a cross-border EC site originating in Japan that aims to deliver attractive Japanese products to people worldwide. We handle a wide range of products, including food, cosmetics, supplements, home appliances, daily necessities, anime/game-related merchandise, and hobby items.

Site URL: https://wafuu.com/

Supported Languages: 21 languages

Shipping Destinations: 125 countries and regions

Company Profile

Company Name: QRESTIA Inc.

English Company Name: QRESTIA Inc.

Location: 〒150-0002

2-1-12 Shibuya, Shibuya-ku, Tokyo

VORT AOYAMAII 8F

Number of Employees: 18

Established: April 1, 2016

President and CEO: Hidemasa Fukada

WAFUU.COM Official Website: https://wafuu.com/

Company URL: https://qrestia.com/

Contact Information Regarding This Matter

QRESTIA Inc. Corporate Site Contact Form https://qrestia.com/contact.php

Phone Number: 03-5726-9180

*Inquiries regarding this matter are accepted via the form above or by phone.

FACT BOX

  • Source: PR TIMES
  • Category: 拡張
  • Organizations: WAFÚÚ.COM