Kaunet Builds a System to Analyze and Score "All Calls" in its Contact Center Using AI, Aiming to Further Improve CX
Kaunet announced the implementation of a new system that uses AI to analyze and score all calls in its contact center to improve customer experience (CX).
📋 Article Processing Timeline
- 📰 Published: April 22, 2026 at 11:30
- 🔍 Collected: April 22, 2026 at 12:01 (31 min after Published)
- 🤖 AI Analyzed: April 23, 2026 at 08:19 (20h 17m after Collected)
We operate a mail-order service for office supplies. In addition to consumables such as stationery, office supplies, copy paper, beverages, and daily necessities, we stock over 1 million items including office furniture and MRO (Maintenance, Repair, and Operations) supplies, covering everything needed in an office. Our services are available not only for corporate customers but also for individual use.