Ranking of Jobs Believed to Be Taken by AI in the Future: Survey of 500 Men and Women

Mfro Inc. (Headquarters: Shibuya-ku, Tokyo, Representative: Hironori Kitawaki) conducted an "Awareness Survey on Jobs Believed to Be Taken by AI in the Future" targeting 500 working individuals and ranked the data.

With the advancement of AI technology, the way humans work and conduct business is undergoing significant changes.

While the use of AI brings benefits such as improved operational efficiency and reduced workload, some people may feel anxious that "their jobs will be replaced by AI in the future."

Craudia Recruitment Site Creation Agency (https://craudia-recruit-create.com/), operated by Mfro Inc., conducted a survey among 500 working individuals about "jobs believed to be taken by AI in the future" and compiled the results in a ranking format.

Mr. Wataru Kishimoto, Representative Director of Anotete Inc., has provided comments on the survey results.

[Request for Citation/Reproduction of Data]

When using the survey results and images from this release, please include a link to the official website URL of "Craudia Recruitment Site Creation Agency" (https://craudia-recruit-create.com/) as the source.

[Survey Overview]

Target Audience: Working individuals

Survey Date: May 20, 2026

Survey Organization: In-house survey

Survey Method: Voluntary response via internet

Valid Responses: 500 people (330 women / 170 men)

Responder Age Groups: 20s 15.0% / 30s 36.4% / 40s 30.2% / 50s 14.4% / 60s and over 4.0%

[Survey Results Summary]

- 65.8% of people are concerned that their jobs will be taken by AI.

- 25.0% feel that their jobs are "already being taken by AI."

- The #1 job believed to be taken by AI in the future is "responding to inquiries."

- 25.6% are taking measures for a future where jobs are taken by AI.

65.8% of people are concerned that their jobs will be taken by AI

When asked "Are you concerned that your job will be taken by AI?", the combined response of "Very concerned" (21.6%) and "Somewhat concerned" (44.2%) was 65.8%.

AI is evolving at an astonishing pace, so it is natural that many people are concerned.

25.0% feel that their jobs are "already being taken by AI."

When asked about the "estimated timing of jobs being taken by AI," 25.0% of respondents answered that it is "already happening." Some expressed serious concerns, such as "It's already almost completely taken. I was an engineer, but the implementation itself can be done quickly, and I felt that humans are completely inferior to AI."

On the other hand, a significant number of people (25.8%) believe their jobs "will not be taken." Many responses came from those in welfare and medical professions, citing reasons like "Since it's a job that involves interacting with people, it won't be replaced by AI."

There were also opinions such as "It's not about being taken, but about the way of working changing" and "I don't think the parts that AI will be used for will be taken away." While some are feeling a sense of crisis due to AI's significant impact on work, it is also evident that many people are trying to utilize AI effectively.

The #1 job believed to be taken by AI in the future is "responding to inquiries."

The #1 job believed to be taken by AI in the future was "responding to inquiries" (18.2%). This was followed by "data entry" (13.8%), "document creation" (11.6%), and "checking tasks" (11.4%).

Many tasks that follow a certain set of rules and are easily standardized ranked high. Many of these jobs require accuracy and efficiency, such as "data entry," "document creation," and "checking tasks."

It was also found that people widely imagine AI taking over tasks that AI excels at, such as "writing," "repetitive tasks," "organizing and checking information," and "programming."

<#1 Responding to inquiries>

- I think routine inquiry responses will be replaced by AI. Tasks that are easy to standardize will likely be automated (Male, 30s)

- Simple inquiries over the phone. It would be good if it reduces my workload (Female, 40s)

- Simple response tasks like appointment booking and automated inquiry responses can be automated by AI (Female, 50s)

In responding to inquiries, many patterned interactions occur, such as "answering frequently asked questions" and "booking appointments."

It is believed to have ranked first because it is easily standardized, unless the inquiry is irregular or special. In fact, chatbot-based inquiry responses are becoming common on websites.

Since AI can also respond via voice, some people believe that "the scope of tasks handled by AI over the phone, not just via email or chat, will increase."

<#2 Data entry>

- Data entry for delivery slips (Female, 20s)

- I wish records would be taken away. I'd prefer to input data by voice while being assisted, rather than opening sites and fields to input by voice (Male, 30s)

- Entering character data from paper forms into a computer (Male, 50s)

In data entry, the tasks themselves are often strictly standardized, such as "which column/row to enter which numerical value."

Accurately entering specific information into designated fields is one of the tasks that pairs well with AI and automation, and it is expected that AI can perform this task quickly and without errors. Specifically, examples included "digitizing forms such as delivery slips" and "recording tasks."

Some opinions expressed "I wish it would be taken away," indicating that some people welcome the reduction of burden from simple tasks.

<#3 Document creation>

- Creating meeting minutes and routine reports (Male, 40s)

- Creating internal reports from website access analysis (Female, 40s)

- Creating meeting minutes and documents using spreadsheet software (Female, 50s)

Since AI excels at "organizing information" and "structuring text," many people believe that "document creation tasks will increasingly shift to AI." In particular, for regular reports that follow certain rules and formats, AI can create documents accurately and quickly.

With AI that can summarize conversations, it is easy to create summaries of meetings and business negotiations.

<#4 Checking tasks>

- I believe tasks like double-checking medications and documents will be handled by AI (Male, 30s)

- Consistency checks (Female, 40s)

- Checking accounting data, daily inventory data checks (Male, 50s)

AI does not get tired, so it does not cause omissions due to lack of concentration. It can quickly check large amounts of data and is also good at "structuring text," "finding programming bugs," and "detecting abnormal values or words."

However, there is a possibility of calculation errors or oversights due to AI's unique misrecognition. Risk management, such as having humans perform final checks, is necessary.

<#5 Article creation>

- Article structuring, writing, and posting in writing (Male, 30s)

- I think most writing-related tasks (idea generation, information gathering, actual creation, etc.) will be replaced by AI (Female, 40s)

- Creating column articles (Male, 50s)

AI's text generation capabilities are rapidly improving, and it can handle everything from "planning article content" to "creating article structures," "organizing information to be written," and "actual text writing." Processes that take humans a long time can now be performed by AI in a short time.

Therefore, article creation has led to the impression of being an easily replaceable job.

<Tied for #5 Text creation>

- Generating text such as emails (Female, 30s)

- Simple text creation (Female, 40s)

- Generating ideas for text and creating explanatory text (Male, 40s)

Many people also believe that everyday text creation, such as email composition, will shift to AI. This reflects the recognition of AI's text creation capabilities.

For simple explanatory text or standardized sentences, AI can now create natural-sounding text in a short time, which is helpful for those who are not good at writing.

<#7 Programming>

- Simple programming (Female, 30s)

- IT tasks such as design and programming (Male, 40s)

- Programming, system operation and maintenance of SaaS and servers. Help desks will also disappear (Male, 40s)

AI is also advancing its capabilities in "code generation" and "support for system development."

It can quickly create simple programs, including "Microsoft Excel macros," so even those without knowledge or skills do not need to worry. It can now create the foundation for simple applications and games even with limited specialized knowledge.

Conclusion

This survey revealed that tasks that are standardized or rule-based are more likely to be considered "replaceable by AI."

AI is strong in text and programming, leading some people to feel a sense of crisis regarding writing and programming jobs. While feeling a sense of crisis and anxiety, many people also felt that "they don't know what measures to take."

Measures are not necessarily limited to "major retraining" or "acquiring advanced specialized skills." Small actions, such as exploring and organizing "what humans can do" and "areas where humans excel" while letting AI handle tasks, are also possible.

Comments from Wataru Kishimoto

While 65.8% of people feel anxious about their jobs being taken by AI, only 25.6% are actually taking measures.

A survey published in June 2026 by Anthropic, the developer of "Claude" which our company supports the implementation of, indicated that those who use AI frequently are more optimistic about the future.

Our company has implemented AI in many tasks, including responding to inquiries which ranked first in this survey, and what is happening in the field is not the disappearance of jobs, but a change where tasks are divided into "parts handled by AI" and "parts requiring human judgment."

AI is translated as "Artificial Intelligence," but intelligence alone does not work in isolation. Depending on what it is combined with, such as chat, phone, or robots, the "parts handled by AI" can vary greatly. If one can identify which jobs will be replaced by AI and then consider how to combine their own work with AI, vague anxiety can turn into concrete action.

Personally, I felt that in addition to the overall trends like this survey, I would like to see more in-depth surveys focusing on specific tasks and job types.

▽ Expert Introduction

Wataru Kishimoto

Representative Director, Anotete Inc.

https://anotete.co.jp/

Specializes in implementing AI in corporate operations. Provides end-to-end support from the introduction of AI chatbots and generative AI specialized for business to the implementation and operation of AI in internal operations. The company also accumulates knowledge by incorporating AI into its own practical work. As an implementer of "AI that delivers results by integrating it into actual business operations," rather than just a "convenient tool," he supports AI utilization for small and medium-sized enterprises.

[Request for Citation/Reproduction of Data]

When using the survey results and images from this release, please include a link to the official website URL of "Craudia Recruitment Site Creation Agency" (https://craudia-recruit-create.com/) as the source.

About Craudia

Craudia is a comprehensive crowdsourcing service operated by Mfro Inc.

As lifestyles and ways of working become more diverse, it is offered as one of the services that supports individual lives, including freelance, side jobs, and multiple jobs.

Official URL https://www.craudia.com/

About Mfro Inc.

Mfro Inc. is a company whose core business is media operations, providing attractive information to users and valuable services. Leveraging the data, know-how, and development achievements accumulated through its main media business, it offers marketing consulting that proposes highly effective customer acquisition methods.

Official URL https://www.mfro.net/

Company Profile

Company Name: Mfro Inc.

Representative: Hironori Kitawaki, Representative Director

Location: 4F, A-PLACE Ebisu Higashi, 3-13-11 Higashi, Shibuya-ku, Tokyo 150-0011

Established: September 2004

Capital: 50,000,000 yen

URL: http://www.mfro.net/

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