AI Dialogue Training App 'iRolePlay' and Sales Enablement Tool 'Interactive-Pro' Pass the AWS Foundational Technical Review (FTR)

Interactive Solutions Inc. (Headquarters: Chiyoda-ku, Tokyo; Representative Director: Kiyoshi Sekine) announces that its 'iRolePlay' and 'Interactive-Pro' have passed the AWS Foundational Technical Review (FTR) provided by Amazon Web Services (hereinafter AWS), officially becoming AWS Qualified Software. Interactive-Pro was recertified following its initial FTR pass in February 2023, while iRolePlay achieved certification for the first time, meaning both of our flagship products are now recognized as 'AWS Qualified Software'. ## What is the AWS Foundational Technical Review (FTR)? The FTR is a review system in which AWS conducts technical verification of solutions provided by AWS Partners based on AWS best practices. Risk assessments are performed across three pillars defined by AWS: security, reliability, and operational excellence. Software that passes is listed as 'AWS Qualified Software' on the AWS Partner Solutions Finder. ## The Three Pillars Verified in FTR and Customer Benefits In the FTR, the following three of the six pillars of the AWS Well-Architected Framework* are rigorously examined. The approval of our two products brings the following benefits to our customers: * The AWS Well-Architected Framework consists of six pillars, including 'Performance Efficiency', 'Cost Optimization', and 'Sustainability', in addition to the three pillars mentioned above. The FTR focuses primarily on the three core pillars. ## Background While the business utilization of DX and generative AI is rapidly advancing, the importance of security measures and personal information protection when using cloud services is increasing more than ever. Particularly for solutions incorporating generative AI, ensuring reliability in data handling is essential. We provide iRolePlay and Interactive-Pro to customers in various industries, including major pharmaceutical companies and financial institutions. By passing the risk verification aligned with AWS best practices for these two products, an environment is now in place where customers can reduce the burden of evaluating security risks and concentrate on the business outcomes they should inherently focus on. ## Features of iRolePlay iRolePlay is a role-playing conversational training app utilizing generative AI. The AI plays the role of the customer, allowing sales representatives and call center staff to practice practical dialogues. - Scenario-free dialogue generation: Without prior preparation, the AI automatically generates conversation responding to the user's remarks. - Instant AI evaluation and feedback: Evaluates conversation content in real-time, supporting the improvement of explanation and questioning skills. - Broad industry support: Ideal for fields requiring specialized knowledge, such as medical/pharmaceuticals, finance/insurance, and retail/services. - Utilization of Amazon Bedrock: Workloads are completed within AWS, allowing companies restricted from using multiple clouds to use it with peace of mind. ## Features of Interactive-Pro Interactive-Pro is a digital promotion platform that centrally manages and utilizes massive amounts of sales materials, content, and data. - Real-time data collection: Collects information from the sales field in real-time, regardless of online or offline environments. - Supports recording spoken keywords via AI voice recognition. - Excellent information organization design: Usage logs can be captured in detail at a level that can be utilized as customer recommendation data. - Centralized content management and governance compliance: Centrally manages digital content to achieve both efficient utilization and governance compliance across owned media, intranets, and the sales field. ## Future Outlook With this FTR approval, it has been confirmed through third-party technical review that our two products are designed and operated in accordance with AWS best practices. Moving forward, while actively incorporating the latest AWS technologies, we will strengthen the foundation that allows our customers to securely utilize AI in their operations, continuing to contribute to the enhancement of their business value. AWS Foundational Technical Review (FTR): https://aws.amazon.com/jp/partners/foundational-technical-review/ AWS Well-Architected Framework: https://wa.aws.amazon.com/index.ja.html * Company names, logos, product names, etc. mentioned are registered trademarks or trademarks of their respective companies. Inquiries regarding this matter: Interactive Solutions Inc. Sales & Marketing