Idea Record Begins Integration with High-Function POS "USEN Register" for Restaurants! Accelerating and Improving Restaurant Operations Efficiency!

Oseki Tottokun, a reservation management system specialized for restaurants provided by Idea Record Inc. (Headquarters: Shinjuku-ku, Tokyo; President: Yasuo Kashiwada), will begin integration with "USEN Register," a high-function POS for restaurants provided by USEN Inc. (Headquarters: Shinagawa-ku, Tokyo; President: Yasuhiko Kifune; hereinafter referred to as USEN), part of the USEN & U-NEXT GROUP. This integration will achieve seamless integration of POS operations and reservation management, simultaneously promoting operational efficiency and maximizing online customer acquisition capabilities.

What is Oseki Tottokun?

Oseki Tottokun is a reservation and seating management system rooted in the restaurant industry. With its site controller function, it can centrally manage reservations from multiple channels such as gourmet media like Tabelog, Google, and LINE. Leveraging its development background from a call center, it boasts intuitive operability that is easy for store staff to use. It also supports CRM functions, advance payments, mobile orders, and POS integration, balancing operational efficiency with sales improvement.

It has a wealth of experience integrating with major chains, and its flexible customization capabilities, reflecting on-site feedback, are optimized for seasonal businesses like beer gardens and multi-location operations.

Official website here

What is USEN Register?

It is a high-function POS register for restaurants that integrates dedicated hardware and software. Despite its extensive features, it is a POS system and self-order system that anyone can operate intuitively. The flexible integration of these systems supports a wide range of business formats and meets various store needs, including operational efficiency.

Furthermore, it ensures stable operation with its uniquely designed PC and router, and also supports multilingual capabilities, remote monitoring, and support, providing robust assistance for store management.

Official website here

Key Points of Integration

1. Reduce on-site effort and eliminate input errors

Simply by performing the payment operation at the POS register upon customer arrival, arrival information is automatically linked to Oseki Tottokun. This eliminates the double entry previously required for separate systems, allowing staff to concentrate on customer service and core tasks. The risk of human error, such as operational mistakes or missed records, is significantly reduced, and data accuracy is improved.

2. Instantly reflect vacant seat information and prevent loss of potential customers

The real-time vacant seat status understood by the POS register is automatically synchronized through Oseki Tottokun to "Reserve with Google" and various gourmet sites. Sudden cancellations or last-minute vacancies are reflected online without delay, preventing lost opportunities such as customers finding a restaurant fully booked when they try to reserve. This ensures that same-day customer needs are captured, contributing to maximizing seat occupancy rates.

About Idea Record Inc.

Since its founding in 2012, the company has developed and provided store OS that supports reservation, ordering, and customer management in the food service, prepared food, retail, and hotel sectors. To create an environment where restaurant owners can focus on their core business through DX in the food service industry, as a BPaaS company specialized in food service, they offer BPaaS through "people x technology," including a call center specialized for restaurants, the all-in-one tool "GATE Series," media editing, and multimedia services such as MEO and SEO for building and operating owned media, called "Sugoku Ii Marketing."

They have over 5,000 store implementations and have acquired over 20 patents related to reservation, ordering, and seating optimization.

Company Profile

Company Name: Idea Record Inc.

Headquarters: Oak Ray Building 6F, 7-8-10 Nishi-Shinjuku, Shinjuku-ku, Tokyo

Representative: Yasuo Kashiwada

Established: April 2012

Business Activities: BPaaS business for restaurants, development and provision of the all-in-one tool "GATE Series," call center operations, web/digital marketing support (MEO, SEO, ad operations, etc.) Corporate Site: https://www.idearecord.co.jp/

Contact for Press Release Inquiries Idea Record Inc. Public Relations (Sagawa/Abe) TEL: 03-6635-7070 Inquiry Form: https://idearecord.co.jp/contact/