Idea Record Launches 'Oseki Totto-kun' Reservation Management System for Restaurants with No Initial or Monthly Fees

Idea Record Inc. (Headquarters: Shinjuku-ku, Tokyo, Representative Director: Yoshihiro Kashiwada, hereinafter referred to as the Company) is pleased to announce the launch of the restaurant-focused reservation management system 'Oseki Totto-kun' with no initial or monthly fees.

'Oseki Totto-kun' is a reservation ledger system for restaurants that can manage reservations from major gourmet sites, Google, and LINE in one place. Using patented Site Controller technology, it automatically links the inventory of vacant seats in real-time across various media, preventing double bookings and maximizing reservation opportunities.

Background of the Launch

Japan, a country known for its dining out culture, boasts major gourmet sites that offer excellent systems for online reservations, benefiting both customers and restaurants. These systems have become an essential infrastructure for the restaurant industry, significantly contributing to sales when operated effectively.

However, managing online reservations from major gourmet sites, Google searches, LINE, and other platforms, which are key customer acquisition channels, can be burdensome. This often leads to confirmation oversights, double bookings, and poor information sharing among staff. As a result, many restaurants limit the number of online reservations they accept, adopting a passive approach.

The Company has been providing 'Oseki Totto-kun,' a system that allows restaurants to manage reservations from multiple gourmet sites, their own websites, and phone reservations all on one screen. This system has supported the efficiency and sales improvement of reservation operations. However, the initial and monthly fees have been a hurdle for many restaurants, preventing them from fully embracing digitalization.

Following the free provision of the 'Order Management-kun' system for takeout and delivery orders, the Company has now eliminated the fixed costs for introducing the reservation management system. This allows restaurants to embark on reservation DX (digital transformation) without worrying about fixed fees. (Previous Press Release)

Service Overview: Restaurant-focused Reservation Management System 'Oseki Totto-kun'

'Oseki Totto-kun' is a cloud-based reservation and seating management system tailored to the operations of restaurants.

1. Integrated Management of Multiple Gourmet Sites on One Screen

Reservations from major gourmet sites and other external media are consolidated into a single management screen, allowing for one-stop operation from order receipt to status changes. This eliminates the need to switch between multiple terminals, reducing the risk of confirmation oversights and transcription errors.

*Note: Time Table Image

2. Preventing Double Bookings with Patented Site Controller

Using patented technologies, including the Company's reservation one-stop management device (Patent No. 6736038), the system controls reservations and inventory across multiple media, automatically detecting double bookings and safely opening combined rotating inventory. It also supports the automation of areas that were previously difficult to operate with conventional reservation management systems, such as rotating designs combining different seat types and inventory allocation by media and time slots.

*Note: Patents related to the Site Controller: Patent No. 6736038 / No. 6736039 *Note: The intellectual property rights for the patents related to the Site Controller mentioned in this release and on the Company's official website belong to Idea Record Inc. If any unauthorized use, imitation, or patent infringement by third parties is discovered, the Company will take appropriate legal measures to protect its rights.

3. Automatic Linking with Google and LINE Reservations

Reservations made through Google Maps, Google Search's 'Reserve with Google,' LINE PLACE, and LINE Mini Apps are also linked in real-time with vacant seats, and changes or cancellations are automatically reflected in the ledger. This ensures that no reservation opportunities from new channels are missed, allowing for the maximum utilization of customer acquisition paths beyond gourmet sites.

*Note: Image of automatic linking with Google reservation ledger

4. Seamless Integration with Major POS and OES Systems

By linking with major POS and OES systems, reservation information is automatically linked to the store's accounting system, minimizing the risk of double-entry and human errors. Vacant seats are automatically reopened for online reservations based on customer arrival and departure information, effectively utilizing vacant seats on the day and maximizing sales.

5. Seamless Integration of CRM, Pre-payment, and AI Assistant Manager

The system is equipped with functions that address various reservation-related issues, including reminder and upsell distribution based on customer visit data, pre-payment functions to prevent no-shows, and an AI assistant manager that automatically responds to phone calls.

For more details, please visit the official website: https://gate-series.com/reserve/gate_tottokun/

Usage Fees

'Oseki Totto-kun' can be used with no initial or monthly fees.

· Initial Fee: 0 yen

· Monthly Fee: 0 yen

· Fee Structure: Pay-per-use based on the number of reservations

For corporate clients operating chain stores or multiple locations, fixed-rate plans are also available. Please contact us for details.

For more details, please visit the official website: https://gate-series.com/reserve/gate_tottokun/

Implementation Examples

In some cases, stores that switched from other ledgers have seen an approximately 130% increase in online reservation sales and an approximately 115% increase in the number of visitors compared to the previous year. *Note: This is an example of an implementing store and does not guarantee the effect.

*Note: This is an example of an implementing store and does not guarantee the effect.

Patents Related to the Site Controller of 'Oseki Totto-kun'

Since its establishment, the Company has been independently developing Site Controller technology to maximize the effectiveness of gourmet media while addressing the challenges faced by restaurants. The core of this technology is a group of patents that handle reservations, inventory, analysis, and time slot control in an integrated manner.

· Patent No. 6736038: Reservation One-Stop Management Device This technology controls reservations and inventory across multiple media in one place, enabling automatic detection of double bookings and safe opening of combined rotating inventory. · Patent No. 6736039: Analysis Information One-Stop Management Device This technology integrates reservation, sales, and media-specific response data, providing an analysis platform that visualizes the customer acquisition effects of each gourmet media. · Patent No. 6924459: Reception Time Slot Limitation Device This technology controls reception slots and inventory by time slot, preventing excessive reservations during peak hours and minimizing missed opportunities.

These patents enable 'Oseki Totto-kun' to function not just as a simple reservation ledger but as a 'reservation infrastructure' that controls the inventory of multiple gourmet media in an integrated manner, maximizing reservation opportunities and reducing operational burdens in the field.

*Note: The intellectual property rights for the patents related to the Site Controller mentioned in this release and on the Company's official website belong to Idea Record Inc. If any unauthorized use, imitation, or patent infringement by third parties is discovered, the Company will take appropriate legal measures to protect its rights.

Finally...

In the restaurant industry, while the need for digitalization of reservation operations is recognized, initial and monthly fees often become hurdles to implementation. With this launch of 'Oseki Totto-kun' with no initial or monthly fees, we hope to encourage more restaurants to take the first step towards reservation DX.