APPLE WORLD Inc., Provider of Hotel Booking Platform for Travel Agencies, Launches AI Automated Quotation Tool 'AI quosys'

ZIGExN Co., Ltd. (Headquarters: Minato-ku, Tokyo; President and CEO: Jo Hirao; TSE Prime: 3679; hereinafter 'ZIGExN'), a group company of which is APPLE WORLD Inc. (Head Office: Shinjuku-ku, Tokyo; President: Jo Hirao; hereinafter 'APW'), has launched 'AI quosys,' an AI-powered automated quotation tool that completes hotel quotation tasks in as little as five minutes. By automating hotel quotation processes that previously required specialized knowledge and manual effort, the tool reduces processing time by over 85% (※1). This enables travel agencies to streamline and optimize operations while providing 24/7 quotation support, thereby enhancing responsiveness to clients.

※1 Based on internal research

Founded in 1992 as an overseas hotel reservation service for domestic travel agencies, APW now operates Japan’s largest hotel booking platform for travel agencies. It offers over 300,000 carefully selected hotels across 20,600 cities worldwide, along with international air tickets from 125 carriers and airport transfer services in approximately 700 cities. APW provides comprehensive one-stop services, from quotations and reservations to proposal creation for travelers. Guided by its mission—'Supporting travelers and those who support them to take the next step forward'—APW leverages technology to enhance travel agency efficiency.

In recent years, the travel industry has faced chronic labor shortages due to talent outflow triggered by the pandemic. Additionally, agencies must respond to the rapid recovery of inbound tourism and sudden fluctuations in demand caused by global events and currency volatility. With limited staff, maintaining both operational efficiency and service quality has become a major challenge. Among these, the tasks of quoting and comparing prices for flights, hotels, and transfers are particularly time-consuming and labor-intensive for travel agencies. To address these challenges, APW has previously offered 'Marunage Quotation,' a service that fully outsources hotel quotations and reservations. Now, APW launches 'AI quosys,' a new AI-powered automated quotation tool designed to further streamline hotel booking operations.

■ What is the AI Automated Quotation Tool 'AI quosys'?

'AI quosys' uses AI to automatically analyze quotation request emails from travelers and proposes up to 15 optimal hotels within approximately 30 seconds. After selecting the preferred hotel, the system automatically generates a quotation and allows a one-click transition to the reservation screen. This enables travel agencies to create quotations more efficiently and in significantly less time.

Furthermore, during the quotation proposal phase, a direct channel is provided within the same screen to request assistance from APW’s Customer Success team. This flexible design ensures support even in cases where full automation via AI is not possible.

With the introduction of AI quosys, the entire hotel quotation process can be completed in as little as five minutes.

[Process Comparison Before and After Implementing 'AI quosys']

By having AI quosys handle steps ② to ⑤ of the quotation process—previously performed manually by APW staff—the required time is reduced by over 85% (※1). Quotation requests, previously limited to business hours, can now be handled 24 hours a day, 365 days a year.

In addition, not only hotels but also other travel arrangements such as flights, guides, and transfers can be centrally managed within the system. Improved operational efficiency and productivity significantly enhance response speed to customer quotation and booking requests, enabling faster travel arrangements. This, in turn, contributes to the improvement of service quality for travel agencies.

※1 Based on internal research

■ Future Developments

APW will continue to contribute to reducing operational burdens for travel agencies and enhancing efficiency through AI via 'AI quosys.' Details of the service will be introduced in upcoming webinars.

Moving forward, APW will continue to support the growth of Japan’s travel industry through technology as the largest-scale land operator aggregator in the industry. The company remains committed to achieving its mission: 'Supporting travelers and those who support them to take the next step forward.'

■ For Travel Agencies Considering 'AI quosys'

'AI quosys' is now available starting June 1, 2026, for travel agencies within Japan.

The service is free to use, with no initial or monthly fixed fees. Registration with APPLE WORLD is required to use the service. Additionally, if you wish to use the built-in email system of AI quosys, you must apply for a dedicated email address under the AI quosys domain. Please feel free to contact us.

[URL] https://appleworld.com/v2/agt/static/ai-quosys

■ Company Overview: APPLE WORLD Inc.

[Company Name] APPLE WORLD Inc.

[Headquarters] 14F, Shinjuku Square Tower, 6-22-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo

[Founded] December 6, 1991

[Representative] President and CEO: Jo Hirao

[Capital] 200 million JPY

[Business Activities] Domestic and international hotel reservations and arrangements, hotel coupon sales, domestic and international hotel and travel-related information services, airline ticket procurement, ticketing agency, settlement services, payment agency services, BPO services for travel agencies

[URL] https://appleworld.co.jp/

■ Company Overview: ZIGExN Co., Ltd.

[Company Name] ZIGExN Co., Ltd.

[Stock Code] 3679 (TSE Prime)

[Headquarters] 3-4-8 Toranomon, Minato-ku, Tokyo

[Founded] June 1, 2006

[Representative] President and CEO: Jo Hirao

[Capital] 1.25 billion JPY (as of March 31, 2026)

[Business Activities] Life Services Platform Business

[Major Group Companies] REJOB Inc., Brain Lab Inc., Upbase Inc., Beyond Borders Inc., TAIZ Inc., Awesome Agent Inc., APPLE WORLD Inc., TCV Inc., and A company Inc., ZIGExN VeNtura Co., Ltd., CORDA Inc., Hoken-Monster Co., Ltd.

[URL] https://zigexn.co.jp/

■ About the ZIGExN Group

Our group upholds 'Update Your Story — You, to the future.' as our corporate purpose, offering over 40 services across life event domains (recruitment, housing, automobiles, travel, etc.) to help everyone at life’s crossroads update their future. Listed on the Tokyo Stock Exchange Mothers in 2013, we moved to the First Section in 2018 and transitioned to the Prime Market in 2022. Since listing, we have pursued M